Hello, my merry photographer friends! 🎅

‍

Candy here, and I’m excited to kick off a special holiday celebration with all of you!

‍

For the next 11 days, we’ll be counting down the 12 Days of Christmas by revisiting one of our biggest, most impactful NowCandid features from 2024 each day. Then, on December 25th, we’ll unwrap a brand-new surprise—one of our biggest new features of the year!

‍

Let’s begin Day 1 by shining a festive spotlight on the all-new NowCandid Web Dashboard, a cornerstone of our 2024 improvements that completely transformed how you manage your photography business online.

‍

What Changed in 2024:

‍

• Participant Details & Gallery Management:
  
  With the new dashboard, you can dive straight into a participant’s details, view their assigned images, and even add more images to their gallery if needed. This level of control made delivering a personalized experience easier than ever.
  ‍
• Enhanced Order Details & Reports:
  ‍
  Gone are the days of scattered information. The updated dashboard brought comprehensive order details front and center, along with in-depth reports. Now you can monitor sales, understand trends, and make data-driven decisions with confidence.
  ‍
• Streamlined Image Downloads:
  ‍
  Need to access event images quickly? The new dashboard let you download images right from your event pages, saving time and ensuring you have what you need at your fingertips—no extra steps required.

‍

From improved participant oversight to richer analytics and convenient image downloads, the new NowCandid Web Dashboard was a game-changer.

‍

It set the tone for a year filled with upgrades that helped you run your business more efficiently, serve your clients better, and ultimately capture more smiles.🎉

‍

Stay tuned for Day 2 tomorrow, where we’ll highlight another standout feature from 2024.🎄✨

‍

Until then, keep embracing the holiday spirit and know that something truly special awaits you on December 25th!

‍

Candy 🍬

Hello, my fabulous photographer friends!

‍

Candy here, ready to sprinkle some sparkle on your day with our latest Weekly Recap! 🌟

‍

We've been tinkering away to bring you some delightful updates that'll make your NowCandid experience even better—just in time for the holiday season! Let's dive in! 🏊‍♀️

‍

1. Extended Duration for Positive ID Events 🎅

‍

Great news for those capturing the magic of the season!

‍

• Positive ID Events Now Up to 30 Days Long: You can now edit your Positive ID Workflow events to extend their end date up to 30 days.
  ‍
• Why This Matters:
  ‍
  • Longer Visibility: Events will stay visible on the selection screen of the Capture & Upload App for a longer period, beyond the typical 5-day range.
    ‍
  • Perfect for Holiday Events: This change is especially helpful for those using our Scanner ID and Type & Take workflows for Santa photos and other festive events.
    ‍
• Note: This extension is currently only for Positive ID Events. Events using the Face Matching Workflow remain unchanged.
  ‍
• Holiday Cheer: Don't forget to try out our Candy Cane retail theme, stuffed with plenty of holiday spirit to make your galleries extra festive! 🎄

‍

‍

2. Enhanced Order Details in Web Dashboard 🛍️

‍

We've supercharged the Order Details to keep you in the loop!

‍

• More Informative Order Details:
  ‍
  • Comprehensive Info: Access all the information you need about each order directly from the dashboard.
    ‍
  • Clickable Orders: Orders in the recent orders lists are now clickable, taking you straight to detailed order pages.
    ‍
• Participant Integration:
  ‍
  • Jump to Participant Details: If an order is tied to a participant, you can navigate directly to their details page.
    ‍
  • View Images & Marketing History: See their images, marketing interactions, and more.
    ‍
• Did You Know? 🤔
  ‍
  • NowCandid Handles Retail Support: That's right! We take care of much of the retail support for you, including order resubmissions. You can focus on capturing moments while we handle the rest!

‍

‍

3. Improved Scan Card Generation Performance 📝

‍

We've fine-tuned the Scan Card generation to make it smoother than ever!

‍

• Performance Boost:
  ‍
  • Faster Generation: Recent updates had slowed down scan card creation, but we've optimized the process.
    ‍
  • Reliability Restored: Generating Scan Card PDFs should now work properly and more efficiently.
    ‍
• Why It Matters:
  ‍
  • Seamless Workflow: Especially important for high-volume events like holiday photo sessions.
    ‍
  • Feedback Welcome: If you notice anything not performing as expected or have suggestions, please let us know!
    ‍
• A Festive Note:
  ‍
  • We're committed to resolving any issues faster than Santa delivering presents to billions of children across the globe in just 24 hours! (All those cookies must give him quite the sugar rush.) 🍪🎅

‍

‍

We're always here to support you!

‍

So please, feel free to share your feedback or questions.

‍

Cheers and sparkles,

Candy 🍬

‍

P.S. Wishing you all a joyful holiday season filled with magical moments to capture! 🎁✨

Hello, my fabulous photographer friends!

‍

Candy here, ready to sprinkle some sparkle on your day with our latest Weekly Recap! 🌟

‍

We've been hard at work enhancing your NowCandid experience, and while this week is a bit lighter on changes (we're cooking up some exciting things for January!), I've got all the juicy details right here. Let's dive in! 🏊‍♀️

‍

1. New "Images per 15 Minutes" Stat on Image Timeline 📈

‍

We recently introduced the Image Timeline feature, and now we've made it even better!

‍

• What's New: There's a new "Images per 15 Minutes" stat available.
  ‍
• How to Access: You can find this by going to your Manage Images page within an event and clicking on the Image Timeline button (looks like a little stopwatch!).
  ‍
• Why It Matters: This stat helps you visualize your (or your photographer's) shooting pace throughout the event, identifying peak activity times and lulls.

‍

‍

2. Capture App Version 4.10 for Windows 💻

‍

We've released Version 4.10 for the Windows Capture App!

‍

• Performance Improvements: This update includes various performance enhancements to make your capturing process smoother.
  ‍
• Note: These updates weren't needed for the iOS version at this time.

‍

3. Manage Images Page Sorting Update 🗂️

‍

We've improved the Manage Images page for better usability.

‍

• New Default Sorting: Images now sort by newest first by default.
  ‍
• Toggle Option: You can easily toggle to sort by older images first if you prefer.
  ‍
• How to Use: Look for the new sorting button on the Manage Images page (a small button with up and down arrows!).

‍

‍

4. Quick Access to Default Price Levels Spreadsheet 💰

‍

Setting up events just got a little easier!

‍

• New Link: There's now a direct link to the Default Price Levels spreadsheet right from the Offer Selection dropdown during Event Creation.
  ‍
• Why It's Helpful: Easily review pricing details without cancelling the event creation process.

‍

‍

5. Image Uploader Now Detects Corrupt Files 🛠️

‍

We've enhanced the reliability of our image uploading process.

‍

• Corrupt File Detection: The image uploader now catches corrupt image files during image validation.
  ‍
• Benefits: Prevents issues down the line by alerting you to any problematic files before they’re uploaded.

‍

‍

We're always here to support you!

‍

So please, feel free to share your feedback or questions.

‍

Cheers and sparkles,

‍

Candy 🍬