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Weekly Recap: Photo Release Features, Merged Participant Clarity & More!

Weekly Recap: Photo Release Features, Merged Participant Clarity & More!
Hello, my fabulous photographer friends!

Candy here, ready to sprinkle some sparkle on your day with our latest Weekly Recap! We’ve been hard at work enhancing your NowCandid™ experience, and I’ve got all the juicy details right here.

Let’s dive in!

1. Photo Releases & The New Image Release Gallery

Collecting Releases

Before using the pictures you take of your subjects in things like portfolios, websites, flyers, samples, and more - the best practice is to get a record of consent from your subjects before using photos of them for such things!

So... we've made some additions to NowCandid that will expedite this process for everyone involved!

  • Enabled via Retail Site Settings: Head to your Account Profile, open the “Retail Site Settings,” and toggle whether to ask participants for a photo release when they complete Selfie Check-In™.
  • Future Expansion: We plan to someday add this consent request to other locations in our Workflows, such as Scanner ID™ Check-Ins or after retail site checkout, so stay tuned!

Found under "Retail Site Settings" in your account profile

The post-Selfie Check-In messaging

Image Release Gallery

Once you’ve enabled Photo Releases, we’ve made viewing those fully released images a snap with the new Image Release Gallery!

  • Fully Released Photos Only: This gallery shows images where every primary face in the picture has opted in for marketing use.
  • Opt-Out Procedures: If someone changes their mind, NowCandid™ support can remove their release, and those images will disappear from the gallery.
  • Easier Marketing & Inspiration: Enjoy a reliable stash of images for portfolios, websites, flyers, or sample products, all with peace of mind!

This major addition simplifies the entire release process and keeps your marketing efforts on the right side of consent!

Starting next week, this feature will be enabled by default for all NowCandid accounts! If you wish to disable it, that's up to you!

An example of some images with only released faces in the new Image Release Gallery

2. Improved Merged Participants Clarity

We have also improved the photographer's experience and clarity when it comes to Merged Participants!

  • Multiple Names, One Contact: When two or more participants share a phone number, they now visibly merge under one participant in the Participant Manager, with all names separated by commas.
  • Reduced Confusion: Parents with multiple kids at an event won’t be an enigma anymore. You’ll see each kid’s name instead of a single ambiguous participant.
  • Same Smooth Experience for Families: Consumers won’t notice much change, but you’ll breathe easier knowing your records more clearly show who’s who.

No more wondering why two kids keep “replacing” each other in the backend—our improved merging UI has your back!

Example of multiple merged participants wrapped into one participant

3. Group Photo Filter in Manage Images

  • Just Group Photos: We’ve added a toggle to the Manage Images page that shows only images flagged as “Group Photos.”
  • Sports & GroupTags™: Perfect for organizing big team shots or verifying no single-person images slipped in by accident.
  • Future Tweaks Coming: We’re cooking up more ways to polish Group Photo and GroupTags™ functionalities, so watch this space!

If you handle big groups (like sports teams or large gatherings), this quick filter simplifies your event workflow.

New toggle button to switch between showing All Images and just Group Photos

4. All Images Gallery Pagination

  • Page-by-Page Browsing: We replaced the endless scroll in the NowCandid™ retail site’s All Images Gallery with a paginated view—complete with arrows to move between pages.
  • Jump to Page: Customers can type or select a page number if they already know where to look.
  • Less Scrolling, More Finding: Makes returning to a specific photo (especially one not in a personal gallery) a breeze.

This update ensures customers spend less time hunting and more time admiring—or purchasing—the images they love.

New retail site page navigation tools

5. New Events List Filter

One last small addition to mention... we added a way to filter down your Events list!

This should make it easier than ever to browse through your upcoming Events as you plan and prepare for them.

New Events list filter options

That’s it for this week’s recap!

We hope these changes help you manage your events more smoothly, give you extra confidence in your marketing, and offer your customers a cleaner, faster photo-browsing experience.

As always, we love your feedback, so feel free to reach out with any questions or suggestions.

Thank you for being an essential part of the NowCandid™ community. Keep capturing those unforgettable moments and creating smiles! 📸✨

Cheers and sparkles,

Candy 🍬

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Weekly Recap: Smarter Upload Errors, Better Luxe Renders & Invoice Fixes 🍬✨
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Weekly Recap: Smarter Upload Errors, Better Luxe Renders & Invoice Fixes 🍬✨

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Hey photo friends! 👋

This week’s updates are all about clearer feedback, smoother retail rendering, and a few helpful fixes across the Dashboard, Check-In, and Capture App.

🖼️ Retail: Better Luxe 3D Renders

A few important improvements landed for Luxe products on retail:

Luxe Prints 3D renders now work correctly for horizontal images

💡 Luxe render lighting improved so products look more natural and less over-bright

📱 Mobile cropping on 3D renders is much more stable and performant

  • Fixed an issue where gesture-based cropping could crash on mobile devices

If you’re selling Luxe products, this should make the preview experience feel more polished.

📤 Dashboard: Clearer Image Upload Errors

The Image Uploader now does a better job explaining what actually went wrong:

🚫 Oversized files now show the real reason

  • Instead of a vague “Error uploading,” files over the limit will correctly say the image is too large

📏 File size is now included in the error message

  • Example: File size is over 20 MB (25.3 MB)

🌐 Network issues now say “Network Error”

  • Much clearer than a generic upload failure

🔁 Automatic retry for network errors

  • The uploader will now retry up to 5 times before giving up

A small change, but a much better experience when uploads hit a snag.

🧾 Dashboard Fixes & Improvements

📄 Profile invoices fixed

  • Invoices from January onward should now load correctly
  • Invoices are also now easier to find through Sidebar Find and Candy navigation

👥 PhotoRosters wording updated

  • “Members” is now “Contacts” for better consistency across NowCandid

📊 Participant image counts fixed on the Event Participant List for certain Positive ID edge cases

🎨 Fixed an overlay importer edge case that could make Events appear twice in the list

🤳 Check-In Improvements

📋 Fixed the list of existing check-ins going off-screen for accounts with a lot of check-ins

✍️ Some check-in copy was updated for clarity

📱 Capture App 5.4.1 (iOS OTA)

🔒 Fixed PhotoBooth and Selfie Check-In Station close buttons not working on devices without a passcode set up

That’s the update for this week! Better Luxe previews, clearer upload feedback, and a handful of fixes to keep things running smoothly.

Keep creating magic,

Candy 🍬

Weekly Recap: Jersey Jotter Page, Smarter AI Edits & Android Improvements 🍬📸
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March 20, 2026

Weekly Recap: Jersey Jotter Page, Smarter AI Edits & Android Improvements 🍬📸

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 minutes read
Hey photo friends! 👋

This week brings a mix of sports-focused tools, AI editing upgrades, and performance improvements across the Dashboard and Capture App.

Let’s get into it.

🏈 New: Dedicated Jersey Jotter Page (Sports Events)

Jersey Jotter just got a big usability upgrade with its own dedicated page:

🔢 Search images by jersey number or color (just like retail search)

🎛️ Easily enable/disable number & color recognition

📊 View totals for detected numbers and colors

📍 Automatically appears for Sports events only

If you’re working high-volume sports, this should make organizing and finding images much faster.

Same filters your customers have come to expect, right in the Dashboard!

🎨 Candy Image Studio: Better Results + New Styles

Candy Image Studio continues to level up:

Improved edit quality across multiple nodes

🛡️ Smarter safety system for safer outputs

🖼️ Example thumbnails added to many nodes (so you know what to expect)

🆕 New AI Styles:

🧸 Chibi

🧍 3D Cartoon

🦸 Action Figure

Not sure when this one specifically would be helpful, but it's cool isn't it!

⚡ Dashboard Improvements

🚀 Faster overall performance across the Dashboard

🎬 Smoother transitions (faster, and some now morph instead of just fading)

🧹 Roster uploads now auto-clean whitespace
Prevents frustrating validation errors from accidental empty spaces in spreadsheets

🔎 Fixed “Find a Participant” link in Sidebar Find

🧪 Fixed false positives in Image Tester filename validation

🏷️ Data & Upload Improvements

📄 CORE spreadsheets now supported in roster and PhotoRoster uploads (for those working across CORE workflows)

🛠️ Marketing & Check-In Fixes

📩 Fixed duplicate text message edge cases

🤳 Fixed “Upload From Camera Roll” issue on Check-In

🤖 Capture App 5.4 (Android Improvements)

This update focuses on improving the Android experience:

📱 Immersive mode UI

  • Reduces accidental navigation and keeps the app more stable on devices like Samsung

🎨 Dark-themed native dialogs for alerts and messages

🔒 Orientation locked to vertical (matching iOS behavior)

App size reduced ~20% (faster downloads, less storage)

🔌 Fixed devices showing as generic “USB Camera Device” instead of model name

🔄 Fixed Over-The-Air updates not working on some devices

That’s the week!

A strong mix of sports workflow improvements, better AI editing tools, and faster, cleaner performance across the board.

See you next week,

Candy 🍬

Weekly Recap: Android Capture App Launch, PhotoTag Downloads & Upload Improvements 📸🍬
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Weekly Recap: Android Capture App Launch, PhotoTag Downloads & Upload Improvements 📸🍬

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Hey photo friends! 👋

This week’s updates include something many of you have been waiting for: the first public release of the Capture App on Android. Alongside that launch, we’ve also improved PhotoRoster workflows, tightened up retail safeguards, and rolled out several capture app fixes across platforms.

Let’s take a look.

🤖 Capture App Now Available on Android (Beta)

The first Android version of the Capture App (v5.0.1) is now available on Google Play.

IMPORTANT: This is very new! So it's in BETA at the moment. Meaning, if you want to use Android, we encourage you to try a test Event at your home or office and make sure your flow works with your particular equipment! If you run into any issues, let us know right away!

This release brings feature parity with the iOS app (with the exception of Photo Booth Mode and AirPrint, which currently are not planned for Android):

📷 Supports all of our capture workflows

⚡ Same improved upload system introduced in iOS v5

🔁 Camera-triggered auto-launch support

🎨 Android themed icon support

📱 Edge-to-edge Android UI support

If you’ve been wanting to run Capture on Android devices, the foundation is now here!

Screenshots from our new Android Capture & Upload App!

📱 Capture App Improvements

iOS – Version 5.0.1 (OTA)

A few fixes and small usability improvements landed this week:

🔎 Participant not found message when scanning cards

  • Instead of defaulting to the first participant, the app now clearly shows when a scan doesn’t match anyone.

📊 Image gallery stats now update correctly during uploads.

📂 TKO popup now dismisses properly when setting a folder as TKO.

🖥 Windows Capture App – Version 4.21

New image upload API improves upload speed and reduces device resource usage

📡 Better behavior when signing into events with no connectivity

📂 Event selector now shows only active events when offline, matching iOS behavior

🏷️ Workflow Improvements

📥 Download PhotoTags directly from the PhotoTags page

  • This makes it simple to reuse or share tags between events.

📂 PhotoRoster uploads increased

  • Individual image uploads now support up to 5,000 images at once (previously 1,000).

🎨 Candy Image Studio Reliability Fix

Candy Image Studio uploads now behave more consistently.

Edited images will now reliably appear in all the same places as the original image, including:

  • All galleries
  • QuicPics texts
  • Personal galleries

Previously, images only appeared if they happened to match faces or were manually assigned.

🛍️ Retail Improvements

A couple improvements help prevent confusing edge cases for customers:

👥 Group products now properly enforce group images

  • If someone tries selecting a non-group image for a group product, they’ll now see a clear error message.

🌍 New international shipping notice

  • For non-US shipping addresses, customers now see a helpful reminder that customs or import fees may be charged by their country in addition to international shipping fees.

🖥️ Dashboard Improvements

Some smaller UI improvements landed this week:

✨ Toggle switches now animate smoothly instead of appearing choppy.

That’s the week!

The Android Capture App launch is a big step toward expanding device flexibility, and the PhotoTag downloads and PhotoRoster improvements should make event setup a little easier as well.

See you next week,

Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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