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Candy’s Weekly Recap: New Dashboard, In-Gallery Background Rendering, and More! 📸 🎉

Candy’s Weekly Recap: New Dashboard, In-Gallery Background Rendering, and More! 📸 🎉
Hello, fabulous photographers!

Candy here, and I'm buzzing with excitement to bring you this week's jam-packed recap! 🌟

We've got some big news that's going to make your NowCandid experience even more delightful and efficient. So, let's dive right in! 🏊

🌐 The New Dashboard Is Here to Stay!

First things first—the new NowCandid Dashboard has officially become our main dashboard! 🎊

  • All-in-One Place: Every feature from the old dashboard (now called the Legacy Dashboard) has been brought over, plus so many more new features to supercharge your workflow.
  • New Accounts: All new NowCandid users will exclusively see the new dashboard, ensuring a seamless and modern experience right from the start.
  • Update Your Bookmarks: If you're a long-time user, it's time to say goodbye to old habits. Replace any bookmarks from dashboard.nowcandid.com with app.nowcandid.com. Trust me, you won't want to miss out on all the new goodies! 😉
  • Accessing the Legacy Dashboard: Need to peek at the old dashboard for any reason? No worries! There's a handy button on the new dashboard that lets you access it anytime.

We're thrilled about this upgrade and can't wait for you to explore all the enhanced features designed to make your life easier!

Names on orders withheld for privacy

🖼️ Photographer-Uploaded Backgrounds Render in Personal Galleries

Great news for those of you who love adding that extra flair to your images! Your uploaded backgrounds will now render directly on BGR (Background Removed) images right in your clients' personal galleries. 🌈

  • Visual Impact: Clients can instantly see how amazing their photos look with your custom backgrounds applied.
  • Boost Sales: By showcasing these options upfront, you can provide more options from the get-go it can be a more intuitive experience for your customers.

This enhancement creates a more engaging and personalized shopping experience for your clients!

Theme: Liquorice - Watermark: Default

🛍️ Retail Site Checkout Improvements

We've made some nifty changes to the checkout process to make it smoother than ever:

  • Split Process: The original checkout flow is now divided into a View Cart screen and a Checkout screen.
    • Better Visibility: Clients can easily review their cart contents before proceeding to checkout.
    • Facilitates Express Options: This change provides space to accommodate our growing number of express checkout options, making the payment process quicker and more flexible.
  • Enhanced Clarity: The new layout reduces confusion and helps prevent cart abandonment, as well as more clarity regarding subtotals and shipping costs.

Making shopping a breeze means happier clients and more sales for you! 💰

Theme: Liquorice - Watermark: Default

🎒 Bag Tag Product Now Has Live Rendering

Exciting update for the Bag Tag product:

  • Live Rendering: Clients can now see real-time previews of all art styles available for Bag Tags.

Offer your clients a preview of their custom creations to enhance their shopping experience! 🛍️

Theme: Liquorice - Watermark: Default

📝 Blog Now Accessible in the New Dashboard

Stay informed without ever leaving your dashboard!

  • Integrated Blog: Our blog is now hosted right within the new dashboard.
  • Easy Access: Get the latest updates, tips, and tutorials at your fingertips.
  • Stay Updated: Never miss out on important news that can help you make the most of NowCandid.

Knowledge is power, and we’re putting it right where you need it! 📚

🔐 Update Credit Card Info & Change Password Easily

We've streamlined account management features:

  • Change Credit Card Info: Update your payment details directly from the new dashboard.
  • Change Password: Easily keep your account secure with straightforward password management.

Your convenience and security are our top priorities! 🛡️

🌍 Now Supporting Photographers Worldwide

We’re expanding our horizons!

  • International Support: You can now select countries other than the U.S. during account creation and in your profile settings.
  • Global Community: Photographers around the world will soon be able to use NowCandid to grow their business.

No matter where you are, NowCandid is here to support your photography journey! 🌐

📞 Retail "Contact Us" Visualization

Communication made clearer!

  • Business Info Editor: In your profile settings, you can now visualize how your contact information appears to clients on the retail site.
  • Professional Appearance: Ensure your clients have the correct information to reach out to you when needed.

Clear communication builds trust and improves client relationships! 🤝

🕸️ New Font: Geist!

We're getting into the festive spirit!

  • Font Update: We've switched from Inter to Geist for both the web dashboard content and the retail site.
  • Spooky Vibes: Geist may not look spooky, but the name of the font alone adds a touch of whimsy appropriate for the Halloween season. 🎃

Enjoy a fresh look as you navigate through your dashboard and retail site! 👻

We hope these updates make your NowCandid experience even more enjoyable and efficient.

We're constantly working to bring you the best tools and features to help your photography business thrive. 🌱

As always, we're here to support you every step of the way. If you have any questions or feedback, don't hesitate to reach out! 💌

Cheers and sparkles,

Candy 🍬

P.S. Don't forget to update your bookmarks to app.nowcandid.com to stay connected with all the latest features! 🔖

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Weekly Recap: New Ornaments, Better Marketing History & Big Windows Capture App Update 🎄📸
Feature Updates
November 14, 2025

Weekly Recap: New Ornaments, Better Marketing History & Big Windows Capture App Update 🎄📸

5
 minutes read
Hey photo friends! 👋


Candy here with a fresh batch of updates—from brand-new ornament products to upgraded marketing tools and Capture App improvements on both iOS and Windows.

Let’s jump in!

🎁 New Holiday Ornaments

  • 🎄 Statuette Ornament

    A new hanging statuette-style ornament—complete with a red ribbon.
    • Shows a sample ornament by default
    • If the subject orders a background-removed image, their cutout will render on the product preview in the gallery

  • 🪙 Aluminum Ornament

    A flat aluminum ornament that renders any photo in the product gallery.
    • Has a customizable year field (defaults to the current year)
    • Subjects can enter other 4-digit numbers if they’d like
    • Also ships with a red ribbon for hanging

Perfect timing for holiday sales. 🎅

✉️ Marketing History & Dashboard Improvements

📬 Marketing History Page (Big Upgrade!)

  • 🧭 Pagination for easier navigation through large histories
  • 👤 Shows participant name + image on each row
  • 🔗 Click through to the Participant directly
  • 🧾 All email + text sends are now in one combined, date-sorted list
  • ⚡ Faster initial load, and smoother scrolling for long histories
  • 🔍 New filters:
    • Text search (with CMD+F support)
    • Filter to Texts only or Emails only
    • URL supports both filters and pagination, so you can share filtered views

🖥️ Other Dashboard Updates

  • 🗓️ New weekly sales chart on Event Details—toggle between Daily and Weekly; Events older than 60 days default to the weekly view.
  • 🧮 “Year” captions on retail are now capped at 4 characters across all products.
  • 🌄 Download custom backgrounds you’ve uploaded for an Offer
    • Offer → Select Backgrounds → My Custom Backgrounds → Download button
  • 💬 QuicPics send error reason now appears on Participant Details (logging started April 2025).
  • 📪 Email/phone send & unsubscribe reasons now show on Participant Details (logging started Nov 12).
  • 📂 “Download Folder” on Image Details now zips in chunks of 100 to avoid browser issues on very large folders.

🧹 Small Dashboard Fixes

  • 🗓️ Removed Day 6 text from all three QuicPics programs (it wasn’t adding clicks or sales).
  • 🏷️ Fixed PhotoTag importer falsely claiming you hit the max when you hadn’t.
  • 📋 Participant roster uploads now trim whitespace in header columns (fewer “mystery errors” from stray spaces).
  • 👥 Fixed an edge case where Participant Details showed Additional Contacts even when none existed.

📱 Capture App iOS 4.21.4 (OTA)

  • 🤳 Front camera photos mirrored

    Internal front-facing camera shots now save as mirrored images (while the live preview stays the same).
    • Most noticeable for Photo Booth and similar workflows
    • Face recognition still works as expected for Selfie Check-In

(If you’re on 4.21 already, this will arrive as an over-the-air update.)

💻 Capture App Windows 4.20 Highlights

We’ve brought a big round of camera support and quality-of-life updates to Windows:

  • 📷 Broader camera support
    • Sony now works on ARM tablets, and most new Sonys no longer require special driver setup—just plug in.
    • Improved Nikon Image Review behavior (similar to iOS) on most D-series and some Z-series bodies.
    • Added support for Panasonic cameras.
    • Added support for a wide range of FUJIFILM X and GFX models.
    • New Canon support: EOS R5 Mark II, EOS R1, EOS R50V.
  • 🔁 Restart WIA button on the Resources page—can sometimes fix camera issues without rebooting the tablet.
  • ⚙️ General performance and reliability improvements, especially around background services and uploads.
  • 🎨 Updated app icon & name to match the iOS version.

That’s it for this week!

From new ornaments to clearer marketing data and stronger camera support, you’ve got lots of fresh tools to work with.

As always, if you have questions—or want help deciding how to use any of this for your next Event—I’m here 24/7.

Keep creating magic,

Candy 🍬

Weekly Recap: Capture App 4.21 OTA, New Dashboard Filters & Helpful Fixes 📲🧭
Feature Updates
November 7, 2025

Weekly Recap: Capture App 4.21 OTA, New Dashboard Filters & Helpful Fixes 📲🧭

2
 minutes read
Hey photo friends! 👋

Here’s what’s new this week! Changes focused on faster updates, more filters, and a handful of useful fixes.

📱 Capture & Upload App (iOS) — Version 4.21

  • 🚀 Over-the-Air (OTA) updates: Most app updates no longer require the App Store. Updates download in the background and install on app restart/launch—no interruptions during Events. You can also manually check via Resources → “Check for updates” (tap the (i) button).
  • 📶 See your Wi-Fi name: The current network name now shows on the Web Weaver item in Resources.
  • Faster, lighter uploads: Additional memory and performance improvements when uploading image files.

Smaller iOS app changes

  • 🖨️ AirPrint prompt returns if a printer isn’t available (avoids an iOS security hiccup).
  • 🌐 Web Weaver manual toggle fixed.
  • 🔎 Image preview UI fixed when switching after zoom/pan.
  • 🧾 Name Lookup now populates correctly on first launch.
  • 🖼️ QuicPortraits icon color updated in Event select (those icons are single-color).
  • 🗂️ Block log-ins to flagged TKO folders (e.g., if you flagged “a”, you can’t log into “ac”).
  • ↔️ Horizontal zoom issue on iPhone resolved.

FYI on versions: The App Store shows 4.21; the current OTA version is 4.21.3. We’ve already shipped three OTAs this week to help teams while they’re still on-site! Pretty cool, right?

🖥️ Dashboard

  • 👁️ Manage Images → Visibility filter: All / Visible only / Hidden only.
  • 🎯 Assign Images → New filters: Name order, Purchased only, Visibility.
  • 🔗 Events Report: Clicking an Event now opens its Event Details page.

Smaller dashboard changes

  • 📨 Email campaign guard: Prevents a campaign from starting if the only image is a group PhotoTag.
  • 📥 Inbox UI: On mobile, updated header; on desktop, the selected item area stays sticky while you scroll.
  • 🧰 Trader Card fixes: Two styles now say League (not LD), and one style’s production print now matches the retail render.
  • 🖼️ Art uploader validation: Shows an error if an image is under 100 px in width or height.
  • 😊 Retail face boxes aligned on very small desktop viewports.

That’s the update for the week!

Thanks for reading—and happy shooting!

Candy 🍬

Weekly Recap: Sticky Filters, Faster Uploads & Happy Halloween! 🎃🕸️
Feature Updates
October 31, 2025

Weekly Recap: Sticky Filters, Faster Uploads & Happy Halloween! 🎃🕸️

3
 minutes read
Boo! 👻

Candy here with a trick-or-treat pail of useful updates: sticky, shareable filters, faster uploads, and clearer participant tools. You’ll keep context when you reload or share links—and move uploads along faster.

Let’s dig in!

🖥️ Dashboard Improvements

  • 🧲 Sticky, shareable filters
    Filters now live in the URL on Manage Images, Assign Images, Event List, and Participant List. Refresh or hit Back and your view stays put—and you can share filtered links with teammates or support.
  • 🚀 Faster image uploads
    The Image Upload page handles large batches more efficiently for quicker throughput.

🪄 Minor Dashboard Tweaks

  • 💳 QuicPics Upfront Pay editor is now available in QuicPortraits.
  • 🏷️ “Additional Contact” badge appears under a participant’s name for quick clarity.
  • 👥 Additional Contacts list on Participant Details, plus an Add option (when new campaigns are allowed).
  • ✉️ Marketing History filter: view All / Texts / Emails.

🧹 Dashboard Bug Fixes

  • 🧩 Positive ID code PDFs now show PhotoTags for merged participants even when they weren’t the first registered.
  • 📏 2×5 Positive ID PDF layout fixed for long event titles.
  • 📄 2×5 Positive ID PDF last-page spacing fixed when the page isn’t full of cards.

📲 Capture & Upload App

  • 🙅 Name Lookup no longer shows Additional Contacts (no app update needed—restart or re-log into the Event).

🛍️ Misc Changes

  • ⚖️ Retail “weight” caption limit increased to 7 characters (up from 3, for products like trader cards).

🛠️ Misc Fixes

  • 🔁 QuicPics won’t double-text the same image if someone was registered twice in the same send batch.
  • 🔃 Manage Images “uploaded first/last” filter direction corrected.
  • 📪 Fixed an unsubscribe edge case when a gallery is entirely cutouts and all original JPEGs are not visible.

That’s the update!

Happy Halloween—and good shooting! 🎃


Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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