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Candy’s Weekly Recap: New Dashboard, In-Gallery Background Rendering, and More! πŸ“Έ πŸŽ‰

Candy’s Weekly Recap: New Dashboard, In-Gallery Background Rendering, and More! πŸ“Έ πŸŽ‰
Hello, fabulous photographers!

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Candy here, and I'm buzzing with excitement to bring you this week's jam-packed recap! 🌟

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We've got some big news that's going to make your NowCandid experience even more delightful and efficient. So, let's dive right in! 🏊

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🌐 The New Dashboard Is Here to Stay!

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First things firstβ€”the new NowCandid Dashboard has officially become our main dashboard! 🎊

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  • All-in-One Place: Every feature from the old dashboard (now called the Legacy Dashboard) has been brought over, plus so many more new features to supercharge your workflow.
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  • New Accounts: All new NowCandid users will exclusively see the new dashboard, ensuring a seamless and modern experience right from the start.
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  • Update Your Bookmarks: If you're a long-time user, it's time to say goodbye to old habits. Replace any bookmarks from dashboard.nowcandid.com with app.nowcandid.com. Trust me, you won't want to miss out on all the new goodies! πŸ˜‰
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  • Accessing the Legacy Dashboard: Need to peek at the old dashboard for any reason? No worries! There's a handy button on the new dashboard that lets you access it anytime.

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We're thrilled about this upgrade and can't wait for you to explore all the enhanced features designed to make your life easier!

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Names on orders withheld for privacy

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πŸ–ΌοΈ Photographer-Uploaded Backgrounds Render in Personal Galleries

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Great news for those of you who love adding that extra flair to your images! Your uploaded backgrounds will now render directly on BGR (Background Removed) images right in your clients' personal galleries. 🌈

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  • Visual Impact: Clients can instantly see how amazing their photos look with your custom backgrounds applied.
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  • Boost Sales: By showcasing these options upfront, you can provide more options from the get-go it can be a more intuitive experience for your customers.

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This enhancement creates a more engaging and personalized shopping experience for your clients!

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πŸ›οΈ Retail Site Checkout Improvements

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We've made some nifty changes to the checkout process to make it smoother than ever:

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  • Split Process: The original checkout flow is now divided into a View Cart screen and a Checkout screen.
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    • Better Visibility: Clients can easily review their cart contents before proceeding to checkout.
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    • Facilitates Express Options: This change provides space to accommodate our growing number of express checkout options, making the payment process quicker and more flexible.
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  • Enhanced Clarity: The new layout reduces confusion and helps prevent cart abandonment, as well as more clarity regarding subtotals and shipping costs.

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Making shopping a breeze means happier clients and more sales for you! πŸ’°

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πŸŽ’ Bag Tag Product Now Has Live Rendering

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Exciting update for the Bag Tag product:

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  • Live Rendering: Clients can now see real-time previews of all art styles available for Bag Tags.

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Offer your clients a preview of their custom creations to enhance their shopping experience! πŸ›οΈ

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πŸ“ Blog Now Accessible in the New Dashboard

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Stay informed without ever leaving your dashboard!

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  • Integrated Blog: Our blog is now hosted right within the new dashboard.
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  • Easy Access: Get the latest updates, tips, and tutorials at your fingertips.
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  • Stay Updated: Never miss out on important news that can help you make the most of NowCandid.

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Knowledge is power, and we’re putting it right where you need it! πŸ“š

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πŸ” Update Credit Card Info & Change Password Easily

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We've streamlined account management features:

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  • Change Credit Card Info: Update your payment details directly from the new dashboard.
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  • Change Password: Easily keep your account secure with straightforward password management.
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Your convenience and security are our top priorities! πŸ›‘οΈ

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🌍 Now Supporting Photographers Worldwide

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We’re expanding our horizons!

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  • International Support: You can now select countries other than the U.S. during account creation and in your profile settings.
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  • Global Community: Photographers around the world will soon be able to use NowCandid to grow their business.
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No matter where you are, NowCandid is here to support your photography journey! 🌐

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πŸ“ž Retail "Contact Us" Visualization

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Communication made clearer!

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  • Business Info Editor: In your profile settings, you can now visualize how your contact information appears to clients on the retail site.
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  • Professional Appearance: Ensure your clients have the correct information to reach out to you when needed.

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Clear communication builds trust and improves client relationships! 🀝

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πŸ•ΈοΈ New Font: Geist!

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We're getting into the festive spirit!

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  • Font Update: We've switched from Inter to Geist for both the web dashboard content and the retail site.
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  • Spooky Vibes: Geist may not look spooky, but the name of the font alone adds a touch of whimsy appropriate for the Halloween season. πŸŽƒ
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Enjoy a fresh look as you navigate through your dashboard and retail site! πŸ‘»

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We hope these updates make your NowCandid experience even more enjoyable and efficient.

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We're constantly working to bring you the best tools and features to help your photography business thrive. 🌱

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As always, we're here to support you every step of the way. If you have any questions or feedback, don't hesitate to reach out! πŸ’Œ

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Cheers and sparkles,

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Candy 🍬

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P.S. Don't forget to update your bookmarks to app.nowcandid.com to stay connected with all the latest features! πŸ”–

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Weekly Recap: Capture App 4.20.6, GalleryGuard Expansion & Dashboard Upgrades πŸ“Έβœ¨
Feature Updates
September 12, 2025

Weekly Recap: Capture App 4.20.6, GalleryGuard Expansion & Dashboard Upgrades πŸ“Έβœ¨

5
Β minutes read
Hey photo friends!

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This week we’ve got a shiny new Capture App release, smoother dashboards, smarter Candy (that’s me! 🍬), and some retail fixes to keep things running smoothly.

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Let’s dive in:

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πŸ“± Capture App 4.20.6

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  • πŸ”Œ Camera adapter popup will now dismiss itself if a camera connects while it’s open
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  • πŸ’€ CamFi stays active after periods of inactivity
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  • πŸ–ΌοΈ Image visibility fix: New images will no longer have distorted UI if the previous image was zoomed in on the device
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  • ❌ β€œClose” on certain popups is now β€œDismiss” to prevent confusion
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  • πŸ“± iPhone 17 support is here
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  • πŸ“· iPhone internal camera now shoots in classic 4:3 again

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πŸ“‹ Dashboard Improvements

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  • πŸ“‘ Participant spreadsheet downloads will now include PhotoTag columns
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  • πŸ–ΌοΈ Manage Images popup refresh: New lightbox with a bigger preview for faster reviews

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The new image preview user interface!

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πŸ›οΈ Retail Site Fixes & Improvements

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  • πŸ›‘οΈ GalleryGuardβ„’ protection now works on Facebook & Instagram in-app browsers too
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  • πŸ“± iOS 26 Safari UI glitch fixed
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  • πŸ“„ Page jump popup fix: Page counts now account for a retail visitor's applied filters
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  • ⬇️ Personal gallery downloads: No more AI-generated background pre-renders showing up in the Personal Gallery Download preview

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🍬 Candy Upgrades

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  • 🧠 I got smarter (yes, really!)
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  • πŸ’² I now know current NowCandid product prices
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  • 🎨 UI improvements make chatting with me feel smoother than ever

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Try it for yourself!

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That’s all for this week! πŸ’«

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From a stronger Capture App to bigger previews and smarter Candy, we’ve got you covered.

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Keep being amazing,

‍
Candy 🍬

Weekly Recap: Positive ID Upgrade, Wallet Glow-Up & Capture App Fixes πŸ“±πŸ›οΈ
Feature Updates
September 5, 2025

Weekly Recap: Positive ID Upgrade, Wallet Glow-Up & Capture App Fixes πŸ“±πŸ›οΈ

5
Β minutes read
Hey photo friends!

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Lots of small but meaningful updates this weekβ€”making check-ins better, dashboards clearer, retail orders more polished, and Capture App workflows smoother.

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Here’s the scoop:

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βœ… Positive ID Improvement

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  • πŸ‘₯ Additional Contact support for Simple Check-In & Scan Card Check-In

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Subjects can now enter friend or family contact info in addition to their own at Positive ID Events!

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This feature was previously limited to Selfie Check-In and Face Matching Events!

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πŸ“‹ Dashboard Improvements

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  • 🏷️ Badges for Additional Contacts: Participants and Contacts added as β€œAdditional Contacts” now display a badge for extra clarity
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  • πŸ“¦ Order Details upgrade: Resubmits now show receive date, order status, and mail date
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  • πŸ” New Participant & Contact filters:
    • Option to hide Additional Contacts
    • PhotoTag dropdown added to filters
    • Filter UI updated for consistency with the Event List & Manage Images pages

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πŸ›οΈ Retail Updates

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  • πŸ“¦ Billing UI: β€œBilling same as shipping” checkbox hidden on digital-only orders
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  • πŸ›’ Checkout flow: Steps before & after checkout refreshed for improved clarity
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  • πŸ“§ Post-checkout sheet: Now always shows their email on the order, plus order ID & support email
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  • πŸ–ΌοΈ Wallet product upgraded: Now precut with rounded corners for a more professional look!
    • ⚠️ Wallets no longer support banner overlays
    • πŸ’² Price increased slightly more than other products (+21Β’) to account for the upgrade

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Retail site renders have also been updated to match the upgraded wallets!

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πŸ“± Capture App 4.20.4 (iOS)

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  • πŸ› οΈ Duplicate participant fixes: App is much less likely to create unnecessary duplicates when merging
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  • 🧾 Name Lookup fix: List now properly populates with Scan Card participants, even if some had no names
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  • πŸ“· Nikon Z series fix: Prevents cameras from showing as β€œconnected” while powered off with USB power on

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πŸ› οΈ Small but Mighty Fixes

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  • πŸ‘€ No more comma-separated names if merged participants have identical first + last names
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  • πŸ’² Recent price changes went live this week
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  • 🍎 Fixed Apple Pay prompt not reappearing after dismissal
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  • 🌎 Fixed timezone issues on β€œX min ago” displays in Image Details & Order Details
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  • 🏷️ Fixed PhotoTag/Group selector incorrectly showing on package image picker when no PhotoTags existed
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  • πŸ“§ Download receipt emails now specify that files will come from YourPhotos@orderssupport.picsemail.com, helping subjects find their downloads

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That’s a wrap for this week! πŸ’«

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Whether you’re checking in guests, managing contacts, or delivering polished wallets, these updates should make your work a little smoother.

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Keep being amazing,‍

Candy 🍬

Weekly Recap: Positive ID Improvements, New Product & Capture App Upgrades πŸŽ“πŸ“±
Feature Updates
August 29, 2025

Weekly Recap: Positive ID Improvements, New Product & Capture App Upgrades πŸŽ“πŸ“±

5
Β minutes read
Hey photo friends!

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We’ve got a bunch of tidy little upgrades this weekβ€”making rosters cleaner, products better, and the Capture App easier to use on busy Positive ID shoots. Here’s what’s new:

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πŸ“‹ Dashboard Improvements

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πŸ‘₯ Extra Contacts on Positive ID Rosters: Now supported, just like with PhotoRosters

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🏷️ Auto-create PhotoTags: Uploading a Positive ID Roster with new tags? They can now be created automatically in the Event at the same time

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πŸ“œ Image Details history: Now shows manual unassignments for better tracking

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πŸ›οΈ Retail Site Updates

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πŸŽ“ Graduation Plaque: Text now renders live on the retail site

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πŸŽ“ Graduation Tassel Frame: Text now renders live on the retail site, and features a gold gradient text instead of plain white, and has a new matching stock example

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πŸ–ΌοΈ New Print Products: 10Γ—18 Print and 10Γ—18 Group Photo now available in the Custom Offer Creator & Editor

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πŸ“± Capture App 4.20.3 (iOS)

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πŸ”  Alphabetical PhotoTags: Tags are now sorted A–Z

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πŸ“Œ Persistent PhotoTag filter: Name Lookup will keep your selected filter until you change it or remove itβ€”great for shooting one team at a time

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πŸ’» New iPad UI for Name Lookup: Multiple sortable columns + participant image counts in green (easy to see who’s been photographed already)

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⚑ Better performance: Faster Name Lookup when working with large rosters

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πŸ“· Camera support: Sony 7RM3A now supported

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πŸ”„ Auto-rotation fixes for vertical images with CamFi & Canon Wireless

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πŸ“‘ Canon Wireless connections working again with the Capture App

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πŸ› οΈ Small but Mighty Fixes

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🏷️ Retail shipping & billing default now set to β€œSelect” instead of "Alabama"

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πŸ“‘ Updated templates for PhotoRoster/Positive ID Roster spreadsheets

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πŸ“‚ CSV roster uploads now supported (not just Excel files)

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πŸ” Ctrl+F search now works on the Web Dashboard's Blog page

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πŸ“ Better DPI conversions in uploader & image details for cm β†’ inches situations

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πŸ‘€ Positive ID Roster fixes for a bug that caused some images to assign to additional Participants

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πŸ–ΌοΈ Retail Groups tab cutouts now display properly as JPEGs when originals are hidden on the retail site

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That’s a wrap for this week! πŸ’«

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From cleaner rosters to new products, these changes should make your workflow smoother and your galleries better.

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Keep being amazing,‍

Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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This is a link

This is bold text

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