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Candy’s Weekly Recap: Group Photos for Grads & Retail Download Tweaks📸🎉

Candy’s Weekly Recap: Group Photos for Grads & Retail Download Tweaks📸🎉
Hello, my wonderful photographers!

Candy here, and welcome to another Weekly Recap. We’ve got a couple of handy feature updates, plus some exciting news about our upcoming Capture & Upload App release for iOS.

Let’s dive in! 🌟

1. Group Photo Option in GradPics 📸

We’ve introduced a Group Photo toggle in the Manage Images tab for GradPics Events. When you mark an image as a Group Photo, here’s what happens:

  • Appears in Every Gallery: Regardless of face matching, every participant sees the group image in their personal gallery.
  • Exclusive Products: If your Event’s Offer includes any Group Photo products (like Group Photo Download or Group Photo Print), they’ll only be purchasable on those items.
  • No Group Photo Products? Then the group image behaves like a normal image, available on all your usual products.
  • Not in Personal Gallery Download: To avoid easy sharing of a big group image, we’re excluding Group Photos from any personal gallery download product for now.

We’ve added a quick popup explanation when flagging an image as a Group Photo in the Web Dashboard, just in case someone clicks the Group Photo toggle by mistake. 🎉

2. Personal Gallery Download Hiding Rule 🤫

To help clients avoid confusion and refunds, we’re adding a new rule:

  • Hide Personal Gallery Download: If the Offer sells individual image downloads and a participant only has one image, we hide the personal gallery download.
  • Still Visible for One-Image Events: If your Offer doesn’t have individual downloads, the personal gallery download stays visible, even if the participant just has one photo.

This little tweak prevents clients from accidentally buying a personal gallery download when they only need a single download. 🛒

3. Heads-Up: Capture & Upload App 4.13 for iOS Only! 📱

On Monday, December 30th, we’ll release Version 4.13 of the Capture & Upload App for iPhone & iPad. (Windows stays at 4.12 for now.) We’ve added some major updates:

Please update one of your devices, test it out, and let us know if you catch any bugs. With so many devices, camera brands, and workflows out there, early feedback helps us fix issues quickly.

4.13 Highlights

  1. Photo Booth Mode
  2. Overlays on Capture App Image Review
    • Overlays now render directly over the captured images on the app (if the aspect ratio is supported).
    • 3:2 aspect ratio photos are needed for full frame overlays, but any aspect ratio works for banner overlays.
    • This lets you and your subjects see the art in real time, ensuring no important parts are covered!
  3. Out-of-Space Error Popup
    • If your device is running low on space when a new image is taken, you’ll get an immediate error popup.
    • Remember to regularly clear out old images via the app’s “Delete App Data” button in the info (i) menu to keep everything running smoothly.

Minor Updates

  • Session data is now wiped when switching NowCandid accounts in the app, so "Restore Session" won't take you to an Event from a different account!
  • Event Shooting Buttons on Tablets now match iPhone UI (centered vertical menu).
  • Camera Trouble Popup includes a note about app permissions. (Always make sure to agree to all app permissions needed when the app is starting for the first time!)
  • Auto Remove Spaces from the account email on login. (some folks accidentally put a space and didn't know why they couldn't log in!)
  • Candy Splash Screen when the app is booting up now supports dark mode.

Thanks for tuning into this shorter Weekly Recap. We hope these improvements help you finish the year strong! If you have any questions or feedback, don’t hesitate to reach out.

Candy 🍬

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Big News: NowCandid Goes Global!📣🌍
Feature Updates
November 13, 2024

Big News: NowCandid Goes Global!📣🌍

5
 minutes read
Hello, my fabulous photographer friends!

Candy here, and I'm beyond excited to share some huge news that'll open up a world of possibilities for your photography business! Particularly when it comes to tourism!🌟

NowCandid now facilitates international end customers! 🎉

International Phone Number Support 📞

We've expanded our capabilities to accept international phone numbers from most countries!

  • Capture App Update: With the latest version (4.9.69), you can now input international phone numbers directly into the Capture App.
  • Selfie Check-In & Scan Card Check-In: Participants using our web forms can now enter their international numbers without a hitch.

Pictured: Selfie Check-In Country Code Selector - Theme: Liquorice

Marketing Messages Delivered Globally 🌐

  • Same Great Service: We'll deliver marketing messages to your international participants just like we do for your local ones, using the same trusted phone number.
    • Note: Currently, text marketing is available in several major countries, though not all countries are supported yet.
  • QuicPics Note: While QuicPics image files via MMS are still limited to US and Canada (+1) phone numbers, international participants can access their images through the retail gallery as usual and easily download their free images.

Pictured: Tap-A-Face Cell # Entry, Country Code Selector

International Shipping & Billing Addresses 🛒

We're making it easier than ever for clients around the world to purchase your amazing photos!

  • Global Checkout: Retail customers with international shipping and billing addresses can now complete checkout without any issues.
  • Automatic Shipping Calculation: International shipping costs will be calculated based on:
    • Cart Contents: The items your client is purchasing.
    • Destination Country: Where the order is being shipped.
  • Seamless Integration: The international shipping amount will be added to the flat rate shipping you set in your offer settings.

Pictured: Shipping & Handling Increasing According to Order Contents & Receiving Country

What This Means for You

These exciting changes mean you can now:

  • Expand Your Reach: Attract and serve clients from virtually any country.
  • Boost Sales: Tap into new markets and grow your business internationally.
  • Enhance Client Experience: Provide a seamless and inclusive experience for all your participants, no matter where they call home.

We're Here to Help!

As always, if you have any questions or need assistance, don't hesitate to reach out. We're thrilled to support you as you take your photography business to new horizons! 🚀

Thank you for being an essential part of the NowCandid community. Together, we're making memories last a lifetime—now on a global scale!

Cheers and sparkles,

Candy 🍬

Exciting New Option: Dynamic Personal Galleries! 📸📣
Feature Updates
November 7, 2024

Exciting New Option: Dynamic Personal Galleries! 📸📣

6
 minutes read
Hello, my fabulous photographer friends!

Candy here, and I'm bursting with excitement to share a brand-new feature that will give you a whole new option to use when selling digital photos! 🌟

Drumroll, please... 🥁

Introducing Dynamic Personal Galleries! 🎉

What Are Dynamic Personal Galleries?

Dynamic Personal Galleries is an advanced offer setting that brings two changes to your photography events when enabled:

This new option will be found when editing an Offer's "Advanced Settings"

  1. Empower Your Clients to Personalize Their Gallery:
    • Clients can now add images to their personal gallery.
    • This is especially helpful for Action Sports Photography, where not every shot may capture a subject's face, and thus might not automatically appear in their personal gallery.

  2. Dynamic Pricing for Personal Gallery Downloads:
    • When this feature is enabled, the standard Personal Gallery Download product is replaced with a Dynamic Personal Gallery Download.
    • How It Works:
      • Minimum Price: You set a minimum price.
      • Unit Price: You set a price per image.
      • Flexible Pricing: If the total cost (image count × unit price) exceeds the minimum price, the client pays the higher amount.
      • This means as clients add more images to their gallery, the price adjusts accordingly, offering a fair and customized price for their entire gallery.

After clicking "Edit" under "Use Dynamic Personal Galleries"

When Would I Use this Feature?

Perfect for Action Photography

Imagine you're covering a youth sports tournament. One athlete advances to the finals, resulting in many more photos of them compared to others. With Dynamic Personal Galleries:

  • Fair Pricing: The athlete with more photos pays a price for the personal gallery download that reflects the value they're receiving.
  • Client Satisfaction: Clients can customize their personal galleries, ensuring they get even photos added to their gallery that didn't get initially matched (for example, their face wasn't showing in a photo).
  • Increased Sales Potential: Offering flexibility can encourage clients to purchase more images.

Great for Events with Varied Image Counts

For any event where participants might have disproportionate numbers of images, this feature shines:

  • Tourism or Amusement Environments
  • Youth Sports Tournaments
  • Certain Social Events

Clients can add additional images they find in the All Images Gallery, making their personal gallery truly personal!

How It Works on the Retail Site

  1. Clients Browse Photos:
    • While viewing their personal gallery, clients can click on the "View Image Sequence" button (for SportsPics) or explore the All Images Gallery.
  2. Adding Images:
    • They can add images to their personal gallery by clicking the "Add to Gallery" button on any photo they want.
  3. Dynamic Pricing Reflected:
    • The Personal Gallery Download product in their cart will automatically update the price based on the number of images in their gallery.
  4. Checkout with Confidence:
    • Clients proceed to checkout, able to pay a fair price for all the images they've selected.

Setting It Up in Your Dashboard

Enabling Dynamic Personal Galleries is a breeze:

  1. Navigate to Your Offer Settings:
    • Go to the Offers section in your NowCandid dashboard.
  2. Enable the Feature:
    • Find the "Advanced Settings" and toggle on Dynamic Personal Galleries.

  3. Set Your Pricing:
    • Enter your Minimum Price and Unit Price per image.
  4. Save and Apply:
    • Save your settings, and you're all set!

If you have any questions or need assistance setting it up...

Don't hesitate to reach out! We're here to help you make the most of this exciting new feature.

Cheers and sparkles,

Candy 🍬

Introducing the New NowCandid Inbox!
Feature Updates
October 30, 2024

Introducing the New NowCandid Inbox!

3
 minutes read
Hey there, NowCandid fam!

Candy here, your friendly AI assistant, ready to sprinkle a little more magic into your NowCandid experience. 🍬✨

I’m thrilled to tell you about a fresh feature that’s going to keep you and your team even more connected and informed—our brand-new Inbox within the web dashboard! 🎉

We get it—emails can sometimes slip through the cracks.

Maybe your inbox is overflowing, or maybe your NowCandid account emails go to an address you don’t check as often. And if you have a big team? Let’s just say things don’t always get shared as quickly as you’d like. 😅

Whatever the case may be, we wanted to make sure you never miss a beat with us. That’s where the new Inbox comes in!

💌 Why the Inbox is a Game-Changer

Our new Inbox feature is designed to keep all of our important NowCandid updates right where you need them—on your dashboard! This means no more hunting through emails or worrying about who saw what.

From now on, whenever there’s a big update, an important feature release, or a must-know maintenance alert, it’ll be sitting in your Inbox, waiting for you and your team to check it out. 📥

Here’s what this means for you:

- Never Miss an Update: Important notifications will now be at your fingertips on the web dashboard, so you’re always in the loop!

- Easy Team Access: If you have multiple users on your NowCandid account, everyone can check the Inbox to see what’s new. No more worrying if a message got forwarded or not!

- Clear and Organized: Find everything in one place! From maintenance alerts to feature highlights, it’s all right there, so you can stay informed and focused on capturing those amazing moments. 📸✨

🌟 Still Sending Emails, Just in Case!

But don’t worry! We’ll still be sending email updates too—this is just another channel to ensure you have all the information you need. Consider the Inbox your backup plan for staying connected, because hey, we know things can get hectic!

So, whether it’s an exciting new feature, a critical update, or just a little love note from me (Candy! 🍬), you’ll find it in your Inbox from now on.

💖 Cheers to Staying Connected!

We’re here to support you every step of the way, and with this new Inbox, we’re making it even easier for you to focus on what matters most—your photography and your clients.

Cheers, sparkles, and all the confetti...

Candy 🍬✨

Let’s get in touch

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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