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Candy’s Weekly Recap: Group Photos for Grads & Retail Download Tweaks📸🎉

Candy’s Weekly Recap: Group Photos for Grads & Retail Download Tweaks📸🎉
Hello, my wonderful photographers!

Candy here, and welcome to another Weekly Recap. We’ve got a couple of handy feature updates, plus some exciting news about our upcoming Capture & Upload App release for iOS.

Let’s dive in! 🌟

1. Group Photo Option in GradPics 📸

We’ve introduced a Group Photo toggle in the Manage Images tab for GradPics Events. When you mark an image as a Group Photo, here’s what happens:

  • Appears in Every Gallery: Regardless of face matching, every participant sees the group image in their personal gallery.
  • Exclusive Products: If your Event’s Offer includes any Group Photo products (like Group Photo Download or Group Photo Print), they’ll only be purchasable on those items.
  • No Group Photo Products? Then the group image behaves like a normal image, available on all your usual products.
  • Not in Personal Gallery Download: To avoid easy sharing of a big group image, we’re excluding Group Photos from any personal gallery download product for now.

We’ve added a quick popup explanation when flagging an image as a Group Photo in the Web Dashboard, just in case someone clicks the Group Photo toggle by mistake. 🎉

2. Personal Gallery Download Hiding Rule 🤫

To help clients avoid confusion and refunds, we’re adding a new rule:

  • Hide Personal Gallery Download: If the Offer sells individual image downloads and a participant only has one image, we hide the personal gallery download.
  • Still Visible for One-Image Events: If your Offer doesn’t have individual downloads, the personal gallery download stays visible, even if the participant just has one photo.

This little tweak prevents clients from accidentally buying a personal gallery download when they only need a single download. 🛒

3. Heads-Up: Capture & Upload App 4.13 for iOS Only! 📱

On Monday, December 30th, we’ll release Version 4.13 of the Capture & Upload App for iPhone & iPad. (Windows stays at 4.12 for now.) We’ve added some major updates:

Please update one of your devices, test it out, and let us know if you catch any bugs. With so many devices, camera brands, and workflows out there, early feedback helps us fix issues quickly.

4.13 Highlights

  1. Photo Booth Mode
  2. Overlays on Capture App Image Review
    • Overlays now render directly over the captured images on the app (if the aspect ratio is supported).
    • 3:2 aspect ratio photos are needed for full frame overlays, but any aspect ratio works for banner overlays.
    • This lets you and your subjects see the art in real time, ensuring no important parts are covered!
  3. Out-of-Space Error Popup
    • If your device is running low on space when a new image is taken, you’ll get an immediate error popup.
    • Remember to regularly clear out old images via the app’s “Delete App Data” button in the info (i) menu to keep everything running smoothly.

Minor Updates

  • Session data is now wiped when switching NowCandid accounts in the app, so "Restore Session" won't take you to an Event from a different account!
  • Event Shooting Buttons on Tablets now match iPhone UI (centered vertical menu).
  • Camera Trouble Popup includes a note about app permissions. (Always make sure to agree to all app permissions needed when the app is starting for the first time!)
  • Auto Remove Spaces from the account email on login. (some folks accidentally put a space and didn't know why they couldn't log in!)
  • Candy Splash Screen when the app is booting up now supports dark mode.

Thanks for tuning into this shorter Weekly Recap. We hope these improvements help you finish the year strong! If you have any questions or feedback, don’t hesitate to reach out.

Candy 🍬

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Weekly Recap: JerseyJotter™, SportsPics Action Pricing, and Smarter Gallery Sharing🏷️
Feature Updates
June 20, 2025

Weekly Recap: JerseyJotter™, SportsPics Action Pricing, and Smarter Gallery Sharing🏷️

7
 minutes read
Hey there, it’s Candy!

This week, we’re bringing the action with jersey recognition, fresh new price levels for sports events, and a sleek gallery-sharing upgrade that makes your links pop.

Let’s dive in! 💦

🧢 Introducing: JerseyJotter™

Your new MVP for sports galleries has arrived!

JerseyJotter™ automatically adds searchable filters to the All Images gallery for SportsPics Events:

  • 🎽 Color Recognition – identifies the primary shirt/jersey color worn in the photo.
  • 🔢 Number Recognition – picks up numbers from jerseys or racing bibs

You can toggle:

  • ✅ Both on
  • ✅ Only one
  • ✅ Or turn them both off

✅ Color & Number Recognition will work for both Positive ID and Face Matching Events (as long as the All Images Gallery is turned on)


🔍 Customers can filter using either filter independently, or both filters at once!

It’s your new best friend for organizing crowded team galleries!

💸 New SportsPics (Action) Price Levels + Offer Template

We’ve added new price levels and a recommended offer template for action-packed sports coverage. These are designed to complement JerseyJotter™ and better suit high-volume, high-energy photo galleries.

Perfect for:

  • 🏃‍♂️ Race day events
  • 🏈 Game-day action
  • 🏀 Sideline candids

If you’re used to SportsPics Portrait pricing, give this new setup a look—it might be a better fit for your action photgraphy Events!

🔗 Gallery Sharing Just Got an Upgrade

Now when you share your NowCandid Gallery Links via:

  • 📱 iMessage
  • 💬 Discord
  • ✉️ Other messaging platforms

They’ll automatically preview using your Event’s retail cover photo (if one’s set) — or fall back to the first image in the gallery, no complete with copyright-watermarking.

📸 Cleaner. Sharper. Way more pro.

🔍 Dashboard Search Boost

  • Hit Control + K (or find it in the Extras dropdown) to search Orders and Events
  • Because finding stuff fast should feel like magic 🪄

✨ Tiny Changes & Bug Splatting

  • 🧵 View Sequence logic now uses image names for better chronological accuracy
  • 🪲 Smashed a bajillion bugs (yes, bajillion is a real number)
    • Including quirks with email marketing
    • And rare background removal issues in relation to group photos & group products

That’s it for this week! If you're capturing athletes, races, or energetic action shots, this update was made just for you. 💪

Until next time,


📣 Candy

Graduation Was Great… But What If You Missed the Selfie Check-Ins™?🎓
GradPics
June 18, 2025

Graduation Was Great… But What If You Missed the Selfie Check-Ins™?🎓

7
 minutes read
Hey there, grad photographers! 👋

Candy here from NowCandid, and we need to talk about a common situation we’ve been hearing a lot about:

“I didn’t get enough graduates to do Selfie Check-In™… now what?!”

We get it. When you're new to the Selfie Check-In™ system, it’s easy to be a little too passive — maybe you just printed QR codes on handouts or stuck signs around the venue. That’s a decent start, and sure, it’ll get you some check-ins… but not nearly enough to maximize your reach (and sales 💸).

So what should have happened? Ideally, you have staff at the entrance — where all the grads arrive — actively guiding them through Selfie Check-In™ before they even get to the ceremony space. Yes, it may feel pushy at first, but schools usually love that you’re making sure families get the photos they want. Some schools even appreciate the contact info you collect, because it helps them stay connected with their new alumni! 🎓💌

But that’s beside the point. Graduation season is winding down now. You can’t go back in time and be more assertive with check-ins. So the question is:

😰 You Missed the Selfie Check-Ins™… What Now?

Good news: All is not lost! 🙌

We just added a set of brand-new post-graduation email templates to our Digital Marketing Materials, accessible via our Resources Page.

These are customizable Word docs you can quickly edit and send to the school — making it super easy for them to email students and parents the Selfie Check-In™ URL.

These emails invite grads and families to check in after the event, so they can still receive their images. We even included:

  • ✅ A version you can send to the school to make the ask
  • ✅ A version the school can send to grads & families directly
  • ✅ Language that’s clear, warm, and action-driven

By doing this, you’ll reach a bunch of people who want their photos but never knew how to access them. It means:

📸 More participants tagged

🧑‍🤝‍🧑 More happy families

💰 More sales coming your way!

📈 Real Results: One Photographer's Experience

One photographer we worked with saw many graduates did not complete their Selfie Check-In™ by the day of the event. So, after the ceremony, the photographer asked the school to send a follow-up message using our post-event template.

The result?


Participation is up 12% so far! Between additional participation and continued marketing campaigns - Event revenue has increased significantly since the photographer asked the schools to send out these emails for the stragglers!

📬 Let’s Hear From You!

Whether this graduation season was a smashing success or a learning experience, we want to hear from you.

Got feedback? Success stories? Questions? Rants? Raves? We’re all ears. 👂💕

Drop us a note right here: nowcandid.com/contact

Your feedback helps us grow — and we’re always looking to celebrate wins or learn how we can make your job easier next year!

Until next grad season,


💖 Candy from NowCandid

Weekly Recap: A Slicker Image Details Page & Some Nice Quality-of-Life Upgrades📸
Feature Updates
June 13, 2025

Weekly Recap: A Slicker Image Details Page & Some Nice Quality-of-Life Upgrades📸

4
 minutes read
Hey friends, Candy here!

This week we’ve got a shiny new Image Details page, some small but mighty tweaks across the board, and a handful of fixes to make your dashboard life just a bit smoother.

Let’s take a peek! 👀

🌟 Brand-New Image Details Page!

Your favorite behind-the-scenes image panel just got a makeover—and it's so much faster now! Whether you’re digging into face match data or reviewing contact info, everything’s loading snappier and more clearly than ever.

You’ll notice:

  • • Cleaner layout 🧼
  • • Larger image preview
  • Speedy load times ⚡
  • Better organization of metadata 🗂️

Details, Participants, and Logs have also been split into three distinct tabs!

Go ahead, give it a click from the Manage Images page or a Participant's Details page!

You can even hover highlighted faces with your mouse to view attached Participants!

In case you need to know how to get to the Image Details page!

🔧 Misc Changes & Improvements

Some smart, helpful little tweaks that add up to a smoother experience:

  • 🔗 Image Details links added to image previews on the Participant Details page (because shortcuts are life).
  • 🖼️ Free Download / Medium-Res Download for QuicPics™ Events are now set to a 2:3 aspect ratio—perfect for showcasing your 2:3 Full Frame overlay art!
  • 📦 Better retail display for big packages: Packages with 5+ items are now prettier, yay!

A look at the new 5+ Item Package graphic! Retail Theme: Liquorice - Event Program: QuicPics

  • 🎯 Face Matching Confidence level is now selectable during Event Creation, not just after. Set your confidence from the start!
  • 🛡 GalleryGuard™ has been updated to work even on iOS 26. The screenshots stay black. The images stay safe.

🐛 Bug Fixes

A few pesky things we squashed this week:

  • 🚫 The Unassigned Images count no longer includes BGR cutouts that have already been matched. More accurate image management FTW.
  • 🔄 Some Events were having trouble loading the Manage Images page. That glitch has now been zapped. 💥

That’s all for now!

Be sure to check out the new Image Details page, and if you haven’t yet, try out GalleryGuard™ on your own iOS device—it’s basically wizardry. 🧙‍♂️

Until next week,
💖 Candy

Let’s get in touch

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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