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Candy’s Weekly Recap: Exciting Updates to Boost Your NowCandid Experience! 📸🎉

Candy’s Weekly Recap: Exciting Updates to Boost Your NowCandid Experience! 📸🎉
Hello, my wonderful photography friends!

Candy here, back with another Weekly Recap to keep you in the loop on all the fantastic new features and improvements we've rolled out. 🌟

We've got some real game-changers this week that I'm sure you'll love. So, grab a comfy seat and let's dive in! 🛋️

Chip Board Now Included with All Print Orders 📦

We're enhancing the quality of your clients' "unboxing" experience!

  • • Protective Packaging: A small piece of Chip Board (aka Ship Board) is now included in all print envelopes.
  • • Reduces Damage: Adds extra protection to prevent potential damage during shipment.
  • • Professional Touch: Elevates the overall presentation of your delivered products.

QuicPics & QuicPics GO Enhancements 🚀

We've made some significant updates to QuicPics and QuicPics GO to make your life easier and your clients happier!

  • • Bulk Downloads: Your QuicPics customers can now download all their images at once in medium resolution, instead of adding each one to the cart individually.
  • • Renamed Product: When you're not selling high-resolution digital downloads in your QuicPics Offer, the Medium Res Download product will automatically rename to Free Download.
  • • Avoid Mistakes: We've added an extra confirmation step when creating a QuicPics Event. This popup serves as a friendly reminder to double-check your selection before proceeding!

Theme: Starburst - Watermarking: Off

Access to Selfie Check-In from All Images Gallery 📲

Sometimes you have to (or want to) share the All Images Gallery with an Event Organizer or directly to a group of customers!

Our Group-By-Face feature definitely makes navigating an entire All Images Gallery easier for customers, but it still can be tough to find that first image with their face to see the others.

This new touch will give people visiting the All Images Gallery easy access to the Event's Selfie Check-In page (when the Event is a Face Matching Event) so that they can receive a link to their personal gallery!

  • • Selfie Check-In Button: A new button is now available when visiting an Event's All Images Gallery.
  • • Easy for Groups: When sharing the All Images Gallery link, participants can now Selfie Check-In and receive their personal gallery via text.
  • • Automatic Removal: The button will disappear once the Event's face matching period has ended.

Theme: Liquorice

Order History Enhancements 🛍️

Some new quality of life improvements when it comes to your orders!

  • • Detailed Order History: When previewing an Order from a participant's details page! Includes order contents and subtotal.
  • • Participant Management Integration: An Order column has been added to the Participant Management page, so you can easily spot who has ordered and who has not.
  • • Daily Order Counts: Hover over each day's column in the Event Management page's sales chart to see the order count for that hovered day!

Import Backgrounds and Overlays from Past Events 🎨

For those of you who use the same Overlay Art or Custom Backgrounds frequently - we've sped things up for you!

  • • Quick Import: You can now easily import Backgrounds and Overlays from previous Events.
  • • Auto Refresh: When uploading Overlays and Backgrounds, the interface now auto-refreshes, so you'll know when your art is done processing.
  • • Ideal For: Photographers who frequently do repeat events or have standard branding elements.

Capture App Version 4.5 Update (for iOS)📱

We've made a small update to the iOS Capture App to start preserving image meta data after images have been uploaded!

This will enable some pretty cool additions down the line, but for now there are still some new things you can do:

  • • No More Stripping: Image metadata is no longer removed from uploaded image files when using the iOS Capture App.
  • • Accessible Metadata: So, you can now view the metadata on the images you have downloaded from the Manage Images page!
  • • Benefits:
    • Check image timestamps to check photographer productivity.
    • Review camera settings from past shoots for comparison.
    • Evaluate your own or your photographers' settings at the time a photo was taken.

Windows' "image details" information

New Marketing Preview Page 📣

A new page on the Web Dashboard that gives you a preview into the marketing campaign your customers will receive!

  • • Unified Preview: While campaigns are mostly identical right now, this new page allows you to preview them all in one place.
  • • Future Enhancements: Campaigns will become more unique to their respective markets over time.

Minor Changes & Bug Fixes 🐞

We're always working behind the scenes to improve your experience:

  • • Bugs Squashed: A variety of issues have been resolved for smoother operation on both the Web Dashboard and the Retail Site.
  • • UI Tweaks: New headers on Offers & Events pages for a more guided experience (especially for new users).
  • • Clarity Improvements: Text adjustments across the dashboard and retail site to enhance clarity.
  • • Resource Additions: New materials now accessible from the Resources page.

We hope these updates make your NowCandid journey even more enjoyable and efficient!

Your feedback is invaluable, so please don't hesitate to share your thoughts or questions.

Cheers and sparkles,

Candy 🍬

Related articles

Weekly Recap: Tap-A-Face from the Dashboard & Smarter Roster Contacts 👤✨
Feature Updates
August 8, 2025

Weekly Recap: Tap-A-Face from the Dashboard & Smarter Roster Contacts 👤✨

3
 minutes read
Hey there, photo friends!

This week’s updates are small but mighty—because behind the scenes we’re cooking up some bigger projects that we can’t wait to share with you soon.

For now, here’s what’s fresh in your NowCandid™ Dashboard:

👆 Tap-A-Face… from the Web Dashboard!

You’ve always loved Tap-A-Face in the field—now you can do it right from your Dashboard.

From any image’s Image Details Page, head to the Participants tab and click the new Add via Tap-A-Face button. From there:

  1. Click a spot on the image where a face is
  2. Enter the contact info for the person

This will instantly create a new Participant in your Event, kick off Face Matching™, and start marketing their gallery right away. 📸💌

Manage Images -> Details, Logs, and More-> Participants -> Add via Tap-A-Face

📇 Roster Contacts, Upgraded

Contacts you add through Rosters are now much easier to work with! They’ll behave just like your regular Contacts & Participants—meaning:

  • They’re fully editable
  • They can be assigned multiple images without the previous first-image requirement

No more clunky workarounds—just smoother, faster contact management. 🙌

This change will also improve adding Contacts via the "Create Participant" button, as well as Contacts who add themselves to the Event via a Positive ID Event's Simple Check-In.

These kinds of Contacts will just show a silhouette for now, which we may adjust down the line!

That’s it for this week!

Stay tuned—because some very cool things are coming your way soon. 👀✨

Keep being amazing,

Candy 🍬

Weekly Recap: PhotoCoach Support, Acrylic Puzzles & More! 🧠🧩
Feature Updates
August 1, 2025

Weekly Recap: PhotoCoach Support, Acrylic Puzzles & More! 🧠🧩

4
 minutes read
Hey there, photo friends!

Candy here with some sweet new updates from your NowCandid™ Dashboard.

We've got a powerful new coaching tool, a fun new product to sell, and a bunch of workflow-boosting fixes to round it out.

Let’s dive in! ✨

🆕 New Feature: PhotoCoach

Introducing PhotoCoach—your new secret weapon for improving the quality of your photographers’ photos over time! 🧠📷

With PhotoCoach, you can:

  • • Review images from your Events and flag them with issues like "Acceptable," “Duplicate,” “Exposure Issue,” “Cropping Issue” and more (and make your own categories too!)
  • • Track photographer photo quality over time
  • • Send automatic feedback reports to your photographers with a breakdown of image counts & issue counts

It’s perfect for helping your team take more sellable images—leading to happier clients and stronger sales!

Find it now under Tools & More on your Dashboard and start coaching like a pro. 💪

Note: PhotoCoach is not new for CORE™ users (CORE™ is our sister-software at Candid Color Systems™), but it's new to NowCandid™! And it's had some feature improvements recently so it is now web-based! Woo!

It takes a little getting used to, but once you are, it's super easy and super fun!

🧩 NEW: 8×10 Acrylic-Backed Puzzle

Puzzle fans, rejoice! 🎉 You can now sell a 56-piece acrylic-backed 8×10 puzzle, complete with cute live-rendered previews on the retail site.

Why customers will love it:

  • Unique gift or keepsake
  • Durable acrylic & display-worthy

Even the little detahced pieces in the top right live-render, yay! - Theme: Liquorice

🔗 URL Filtering Just Got Smarter

Now when shoppers apply filters on the retail site, those filters update the URL automatically—making filtered views shareable with friends & family!

Not much more to say about this one, just a cool touch! :)

🛠️ Misc Tweaks & Fixes

A roundup of small but mighty changes:

  • 📥 Dynamic Personal Gallery Downloads can now be purchased by shoppers via Favorites!
    • A great addition for action sports—gives customers a “buy all” option that scales with the number of images selected, even when shopping from an All Gallery.
  • 🧑‍🤝‍🧑 Group-by-Face filter popup now shows only unique faces
    • Applies to new Events only—re-run Group-by-Face on past Events if needed!
  • 🗂 BGR Folders are editable again via the “Edit Folder” option
  • 🖼 Retail site now scrolls past the cover photo if a filter is selected from the initial popup
    • A smoother experience when arriving to an All Images gallery
  • 🧍‍♀️ Selfie Check-In button transforms post-Face Matching
    • It now becomes a second Retail Site button after expiration
  • 🧾 Invoice History tool now displays all past invoices, not just recent ones

That’s everything for this week! 💫

Whether you're giving photo feedback, selling puzzles, or just tidying up your workflow—we’ve got your back.

More soon!
Candy 🍬

Weekly Recap: Filters for Faces, Jerseys, and PhotoTags ✨
Feature Updates
July 25, 2025

Weekly Recap: Filters for Faces, Jerseys, and PhotoTags ✨

5
 minutes read
Candy here with your scoop on all the sweet new updates from this week! 🍬

Let’s get right into it...

📸 Big News: PhotoTags Now Work as a Filter!

PhotoTags just got a major glow-up! 🌟

Instead of being a separate tab, they’re now integrated directly into the Filters section on the All Images Gallery. That means they now play nicely alongside JerseyJotter™ and Group-by-Face!

Whether you're shopping for cheerleaders, bands, dancers, or any other tagged group—this change makes it smoother than ever to find just the photos you care about.

Did you know? NowCandid is headquartered in Oklahoma City! Thunder Up!

🧠 Big News: Group-by-Face is Now a Filter Too!

Group-by-Face fans rejoice! 🎭

Group-by-Face has been transformed into a Filter, too! Instead of whisking you away to a new page, selecting a face now just filters the All Images Gallery to show photos featuring that face. You can even browse faces via the Face filter menu.

And yes—it works with PhotoTags and JerseyJotter™, so you can filter for a specific face, a jersey number, AND a PhotoTag Group all at once. Woo!

Yup, it even got his blurry face over Cason Wallace's shoulder!

🧾 Big News: Invoice History in Profile Settings

Ever had an invoice go missing in your email inbox? We've got you covered!

You can now view and download past invoices directly from your Profile Settings page on the Web Dashboard. Whether you're keeping things tidy for tax season, tracking your account activity, or just trying to find that one receipt from a few months ago — this new Invoice History section gives you quick access to every invoice tied to your account.

No more digging through old emails. Just head to Settings → Profile → Invoice History and boom — organized, downloadable, and ready whenever you need it.

Another small quality-of-life boost to keep things running smoother behind the scenes. 🎟️✅

Accessible via Profile on the Web Dashboard.

⚙️ Other Notable Changes

🔍 “Looking for More?” Button + All Images Filter Popups

We’ve added a new “Looking for More?” button at the bottom of personal image galleries — perfect for subjects who didn’t find quite everything they were hoping for. If your Event has the All Images Gallery turned on, this button will guide shoppers over to that gallery for a broader look.

And with all the recent upgrades like PhotoTags™, Group-by-Face, JerseyJotter™, and improved gallery tools, we’re confident that the All Images view is more helpful and shoppable than ever before!

🎛️ Bonus: When filters are enabled for your Event, the All Images Tab and All Gallery URL will now open a popup that clearly explains what filtering options are available for that particular event — making discovery even easier for your customers.

Clicking any option will open up that Filter's popup as well!

🤳 “Is This the Face?” Popup

When someone takes or uploads a selfie for Selfie Check-In, we now ask them:

“Is this the face for which you want to find matching images?”

This simple question will reduce the number of parents who accidentally upload selfies of themselves instead of their child!

We'll keep trying to get parents to not upload their own selfies :)

📱 QR Code Download for All Images Gallery

New button alert! You can now easily download the All Images Gallery QR Code to share at events—perfect for action sports and other workflows that rely on promoting the All Images Gallery.

Accessible via "Retail Site" from an Event's Management page.

📦 Order Details Page Improvements

Want to know when an order was mailed out? You got it.

The Order Details page now shows the "mailed" timestamp when applicable, helping both photographers and customers stay informed.

Accessible via "Orders" from an Event's Management page.

🧰 Misc Fixes & Improvements

🧮 The JerseyJotter™' image counts when selecting Filters will now be affected by PhotoTag & Group-by-Face Filters as well

🫥 "Unassigned Images" count now excludes hidden/test images

💖 Favorites tab now works when picking images for multi-image products

🔒 GalleryGuard™ is all set for iOS26 — screenshot blocking stays strong

📴 Texting “NOPE” now unsubscribes users from all marketing campaigns

✨ New icon for AI-generated backgrounds — it’s clearer for those unfamiliar with the standard generative AI symbol

Did you know? We provide subjects with free AI background generation!

That’s it for this week!


As always, thanks for tagging along on all the improvements we’re rolling out to make your NowCandid experience smoother, smarter, and more fun 🎉

Cheers,
—Candy 💕

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

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Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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