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Candy’s Weekly Recap: Exciting New Features and Updates!📸🎉

Candy’s Weekly Recap: Exciting New Features and Updates!📸🎉
Hello, my fabulous photographer friends!

Candy here, ready to sprinkle some sparkle on your day with our latest Weekly Recap! 🌟

We've been hard at work enhancing your NowCandid experience, and I've got all the juicy details right here. Let's dive in! 🏊‍♀️

1. Retail Site Enhancements 🛍️

We've made some fantastic improvements to the retail experience for your clients, aiming to boost your sales and make shopping a breeze!

  • Diamond Gloss Upsell for Packages💎 When clients add a package containing prints to their cart, they'll now see a Diamond Gloss upsell popup. They can choose to add that finish to every print in their package.
  • Clearer Product Naming📝 The Medium Res Gallery Download (only offered and always offered when you're doing a QuicPics or QuicPics GO Event) now automatically renames to Free Gallery when there's no high-resolution personal gallery offered. Just like the individual download does!
  • Smart Cart Management🛒 If a client has already added the Personal Gallery Download to their cart, it will be hidden from the shopping screen.

Diamond Gloss Upsell for Packages💎

2. Dashboard Improvements 🖥️

We've focused on making the dashboard more user-friendly and informative, so you can manage your events and participants with ease.

  • Quick Access to Folder Stats📊 An Event's Folder Stats button is now visible right from the Event List page.
  • Enhanced Order Details🔍 The Order Details popup in the Sales Report now shows the quantity of each item ordered.
  • Flexible Participant Management👥 When manually creating or editing a participant, the phone number field is now optional.
  • Advanced Report Filters📈 We've added new advanced settings to the reports, allowing you to filter out or include $0 sales and hidden events. This gives you greater control over your data analysis!
  • Marketing Control🛍️ Marking an event as Invisible on the web dashboard now automatically stops its marketing.

Quick Access to Folder Stats📊

Marketing Control🛍️

Advanced Report Filters📈

3. Capture App Version 4.6.9 Updates 📱

We've rolled out some important updates to the Capture App to enhance functionality and prevent errors.

  • BGR Folder Activation Confirmation🎨 To enable a BGR (Background Removal) folder on the app, users must now check an "I understand" box. Helps new team members avoid accidentally enabling BGR when it's not intended, saving you time and resources.
  • Improved Phone Number Validation📞 The app now prevents the use of obviously fake phone numbers like 333-333-3333 or 444-444-4444.
  • Auto-Refresh Event List on iOS🔄 When returning to the app on iOS devices, the event list will now auto-refresh. Reduces the chance of seeing outdated event details, keeping you informed on the go.

BGR Folder Activation Confirmation🎨

4. Mobile Dashboard 2.1.0 Updates 📲

Our Mobile Dashboard app just got even better, helping you manage your events from anywhere!

  • Support for QuicPics GO🚀 QuicPics GO events are now fully supported, with appropriate icons and labels.
  • Sortable Folders Report📁 Just like on the desktop dashboard, you can now sort the Folders Report in the mobile app. Swipe down to refresh and get real-time data mid-event. Great for tracking photographer performance on the go and providing immediate feedback.

Support for QuicPics GO🚀

We're always here to support you!

So please, feel free to share your feedback or questions.

Thank you for being an essential part of the NowCandid community. Keep capturing those unforgettable moments and creating smiles! 📸😊

Cheers and sparkles,

Candy 🍬

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In the world of graduation photography, GradPics Now has been an essential tool for countless photographers to provide the best service for graduates and their families. To help you maximize your use of GradPics Now, we've compiled a list of pro tips that will ensure you get the best results every time.

  1. Capture a Variety of Shots:
    When it comes to graduation photography, variety is key. Don't limit yourself to the traditional portrait and handshake photos. Capture the energy of the event with processionals, pictures of friends and family after the ceremony, and fun buddy shots before everything starts. Consider recessionals and a second portrait as well. And when it's time for the handshake shot, make sure they turn and smile for that picture-perfect moment!
  2. Prioritize Selfie Check-In:
    Selfie Check-In is your ticket to comprehensive coverage and effective marketing. Encourage every graduate to participate. Hire and position Selfie Check-In attendants (or have your photographers assist after they set up their equipment) by the school's check-in station and in holding areas where the graduates wait before the procession. Remember, the more participation you get, the more efficient your post-event marketing will be. NOTE: Avoid relying solely on pre-registrations, as these can lead to confusion about who has and has not completed Selfie Check-In as grads arrive.
  3. Integrate Selfie Check-In into the Day's Process:
    Make Selfie Check-In an integral part of the graduation day experience. Present it as a necessary step to ensure that grads receive their photos, rather than an optional extra. Phrase it as "Have you completed your Selfie Check-In?" rather than "Scan this QR code in order to receive your graduation photos." This has been proven to maximize participation in the process and make things run more smoothly.
  4. Professionalism in Dress and Deportment:
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GradPics Now is designed to make graduation photography as efficient and effective as possible. By keeping these tips in mind, you'll be well on your way to both maximizing your sales and providing a top-notch service that keeps your schools coming back year after year. Happy shooting!

Meet Candy: The Newest Addition to the NowCandid Family
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Hello NowCandid users!

We're excited to announce that Candy, our AI Chatbot Assistant, is now officially in open beta! As part of our ongoing commitment to making NowCandid the best photo sales software platform, we are constantly seeking new ways to enhance your user experience and overall efficiency. Candy is our latest step in that direction.

Candy is designed to be your personal assistant within NowCandid. She’s a dedicated, round-the-clock helper, designed to make your life easier. Whether you have a question about our workflows, need guidance on how to navigate our platform, or are looking for tips to maximize your photography sales, Candy is here to help.

As an AI-powered chatbot, Candy is always learning and evolving. She's quick, responsive, and doesn’t need coffee breaks! With her at your side, you'll have more time to focus on what you love—capturing those perfect moments.

But that's not all—Candy is in open beta because we want to make her the best she can be, and we need your help to do that. By interacting with Candy, you'll help us train her to become even more knowledgeable and efficient. Your questions, queries, and interactions will contribute to her learning process. It's a collaborative effort, and we're thrilled to have you be a part of it.

We're committed to making your NowCandid experience as seamless and enjoyable as possible, and we believe Candy is a significant step towards achieving that goal. We can't wait for you to meet her and see all the ways she can make your NowCandid journey easier.

So, dive in and start chatting with Candy! Remember, every question you ask her helps make her smarter. Let's shape the future of NowCandid together! https://www.nowcandid.com/candy

As always, we want to thank you for being a part of the NowCandid community. Your continued support and feedback are what drive us to keep innovating. We look forward to hearing about your experiences with Candy.

Happy snapping!

The NowCandid Team

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As the great philosopher Voltaire once said, "With great power comes great responsibility." Well, maybe it was actually Uncle Ben from Spider-Man, but the point still stands! As your photography business grows, you'll need to expand your team and delegate tasks. In this blog post, we'll share tips on hiring and training photographers to help you build your very own photography A-Team. And with the support of NowCandid, you'll be well on your way to a thriving photo business.

1. Define Your Ideal Photographer:
Before you start hiring, take the time to define the qualities and skills you're looking for in a photographer. Consider the specific niches your business covers, your brand identity, and the type of work environment you aim to create.

2. Scout for Talent:
Look for photographers through local photography clubs, online communities, social media, and job boards. Reach out to your network and ask for recommendations. When you can’t find photographers, find social, outgoing personalities, and train them to be photographers! Oftentimes, an outgoing person trained to be a photographer is an easier prospect than training a shy photographer to be outgoing.

3. Conduct Thorough Interviews:
During the interview process, ask questions that allow candidates to showcase their skills, experience, and personality. Review their portfolios, ask for references, and consider conducting a trial shoot to see how they perform in action.

4. Offer Competitive Compensation:
To attract top talent, offer competitive compensation packages that include fair wages, bonuses, and potential for growth within your company. If you compensate with base pay + a per image rate, be sure to paint the picture of what their pay would be if they were successful in taking a lot of pictures at an event!

5. Invest in Training and Development:
Once you've hired your team of photographers, invest in their ongoing training and development. Encourage them to attend workshops, webinars, and conferences to stay updated with industry trends and techniques. Use some of NowCandid's training resources, as it can help streamline the training! And don’t forget to always keep them connected with your business's core values.

6. Establish Clear Expectations:
Set clear expectations for your photographers regarding their roles, responsibilities, and performance metrics. Regularly review their progress and provide constructive feedback to help them grow and improve.

7. Foster a Positive Work Environment:
Create a supportive, collaborative work environment where your photographers feel valued and motivated. Encourage open communication, provide opportunities for team-building activities, and celebrate your team's successes.

Hiring and training photographers for your business is a crucial step in scaling your operations and ensuring long-term success. By defining your ideal photographer, scouting for talent, and investing in their development, you can build a strong, capable team that will help your business soar to new heights. Embrace your role as a leader, and assemble your photography A-Team with confidence!

Let’s get in touch

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
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