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Candy's September Recap: New Features from Last Month!📸🎉

Candy's September Recap: New Features from Last Month!📸🎉
Hello, wonderful photographers!

Candy here, bringing you the first edition of our Recap series! 🌟

This blog post will cover alllllll of September's new features and changes worth mentioning! But going forward, we will be doing Weekly Recaps to keep you in the loop even faster.

We've been busy bees these past few weeks, and I can't wait to share all the fantastic new features and improvements we've made to help you shine even brighter. ✨

Psst... since this is our inaugural recap, we're covering updates from all of September, so grab a comfy seat—it's a bit longer than usual! Going forward, these recaps will be weekly and shorter, but just as sweet. 😉

1. Manual Gallery Assignment & Participant Creation 🛠️

We're thrilled to announce that manual gallery assignment and participant creation are now live! This means you can:

  • ○ Assign images to someone's personal gallery manually—perfect for those shots where the subject wasn't facing the camera, and face recognition didn't pick them up.
  • ○ Create participants manually, either one at a time or by uploading a spreadsheet.
  • ○ Instantly trigger marketing campaigns to individuals when you assign images to them, ensuring they receive their photos promptly.

We believe this will greatly enhance your workflow and support needs. Let us know how it helps you during your next event!

2. Tweaks to the Retail Site for a Smoother Experience 🛍️

We've made several improvements to our retail site to enhance the shopping experience for your clients:

  • ○ "Tap image to get started" text now shimmers on the initial gallery screen to guide users who aren't sure what to do next.
  • ○ Package creation improvements make it more intuitive for customers to customize their packages and select photos.
  • ○ Product renders in the cart: The view cart screen now displays product images next to every item, including items within multi-item packages, for increased clarity.
  • ○ Updated header and footer: Clear guidance on when to contact our retail support or reach out to you, the photographer, for assistance.

These tweaks aim to make the purchasing process as seamless and enjoyable as possible for your clients!

Theme: Liquorice - Watermarking: Default

3. Default Price Levels Are Back! 💰

Great news! The Default Price Levels from our previous NowCandid system are back and better than ever.

While you can still create custom offers, these ready-made Price Levels are optimized to help you maximize sales in various situations.

  • ○ Optimized for success: Designed to boost your sales potential.
  • ○ Versatile options: Suitable for a wide range of events and client needs.
  • ○ Easy to access: Gives you good Offer options in a pinch or when entering a new market.

For a detailed breakdown, click here.

4. New Image Notifications for Previous Purchasers 🛎️

We've improved our marketing system to better serve your clients and help keep those sales up:

  • ○ If someone purchases on Day 1 and is photographed again on Day 2, they will now receive a notification about the new images added to their gallery.
  • ○ Enhances customer engagement: Keeps clients informed and encourages additional purchases.
  • ○ Prevents missed opportunities: Even early buyers stay in the loop for new content.

This ensures your clients never miss out on their special moments!

5. Google Pay Added to Express Checkout Options 💳

We're excited to introduce Google Pay as a new express checkout option!

Our available payment methods now include:

  • ○ Traditional credit/debit card checkout
  • ○ Apple Pay
  • ○ Google Pay
  • ○ PayPal (and PayPal Pay Later)
  • ○ Venmo

And guess what? We have one more express checkout option coming soon! Stay tuned. 📢

Theme: Liquorice - Watermarking: Default

6. Capture App Version 4.4 for iOS & Windows 📱💻

The latest Capture App Version 4.4 is now available for both iOS and Windows, featuring:

  • ○ Keyboard support for Windows: Windows laptop users can now input phone numbers using the keyboard when using the Tap-A-Face Workflow.
  • ○ Performance improvements: Smoother and faster app experience.
  • ○ sRGB color checking: The app now ensures images are in sRGB format, preventing issues caused by Adobe RGB images.
  • ○ Event Selfie Check-In QR code display: Access the QR code directly from your device when needed.

Upgrade now to enjoy these enhancements!

7. Enhanced Folders Report 📊

Our Folders Report (which you can find using the Graph button on an Event's Management Page) just got more powerful:

  • ○ Sortable columns: Organize by images, participants, sales, and more.
  • ○ Real-time insights: Works live during events, allowing you to identify your best-performing photographers, mid-event.
  • ○ Actionable data: Mid-event reporting helps you provide immediate feedback to your team to boost performance.
  • ○ Download button: This report is now downloadable via the green button in the screenshot below as well!

Optimize your event management like never before!

8. Bulk Visibility Control for Image Folders 📁

We've added a handy button in the Manage Images page, when you have a folder selected:

  • ○ Mark entire folders as visible or invisible with one click.
  • ○ Use cases: Quickly hide a batch of images that need reworking, such as a blurry set.
  • ○ Saves time: Streamlines the process of managing large numbers of images.

Sometimes, mistakes happen! Now you can use this button to quickly hide images in bulk as you work to correct issues.

9. Customize "All Event Images" Gallery Settings 🖼️

You now have more control over the All Event Images gallery:

  • ○ Override default settings at the Offer level.
  • ○ Options:
    • Turn off the All Event Images gallery for Face Matching Events.
    • Turn on the All Event Images gallery for Positive ID Events.
  • ○ Recommendation: We suggest sticking with the defaults, but if you'd like to explore the pros and cons, click here to schedule a chat with us!

Tailor the gallery experience to suit any event's needs!

10. Simplified Selfie Check-In 📲

We've made the Selfie Check-In process even more user-friendly:

  • ○ Only requires a cell number OR email address.
  • ○ Encourages participation: Even though neither field says "optional," most people still provide both.
  • ○ Addresses Fringe Issues: Every now and then, someone doesn't have (or refuses to provide) a cell or email address. This change will account for those individuals!

Enhances guest engagement and reduces fringe support issues, with no changes on your part!

Theme: Liquorice

11. New Unsubscribe Keyword: "NOPE"! 🚫

We've introduced a new, fun way for clients to manage their marketing preferences:

  • "NOPE": Clients can reply with this word to opt out of marketing for a specific event.
  • Future communications: They will still receive messages for future events unless they opt out again.
  • Accidental "STOP" replies: If someone replies "STOP" though, they'll need to send "START" to our marketing number to resume receiving texts.

This gives your clients more control while still keeping communication lines open for future events.

12. Seasonal Retail Themes: Apple Crumble & Candy Corn 🍂🎃

Get into the festive spirit with our new retail site themes:

  • Apple Crumble:
    • Autumn colors: Warm and inviting hues.
    • Falling leaves: Adorable "leaves falling" animation upon gallery arrival, check-in completion, and after checkout.
  • Candy Corn:
    • Halloween vibes: Shades of black and bright orange.
    • Candy corn confetti: Fun "candy corn toss" animation to celebrate the spooky season upon gallery arrival, check-in completion, and after checkout.
    • Haunted Retail Site: A few ghosts frequently fly across your customer's screens as they shop!

Delight your clients with these charming themes!

Note: the Leaves & Candy Corn only fall across the screen upon gallery arrival, check-in completion, and after checkout - these GIFs are simply showing it in a loop :)

Theme: Apple Crumble - Watermarking: Off

Theme: Candy Corn - Watermarking: Off

We hope these updates make your experience with NowCandid even more enjoyable and efficient.

Your success is our top priority, and we're always here to support you. 💖

As always, if you have any questions or feedback, don't hesitate to reach out. We're all ears! 👂

Until next week, keep capturing those amazing moments!

Cheers and sparkles,

Candy 🍬

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Weekly Recap: Capture 4.20, Favorites for All Image Galleries, and More 📸
Feature Updates
July 11, 2025

Weekly Recap: Capture 4.20, Favorites for All Image Galleries, and More 📸

9
 minutes read
Hey hey! Candy here with your NowCandid updates.

Let’s dig into what’s new this week:

🚀 Capture App Version 4.20 Is Here!

Big updates just dropped in NowCandid Capture App v4.20, and I’m here to walk you through all the exciting changes. Whether you’re on iPhone, iPad, or now even a Mac, this update makes capturing better, faster, and more flexible than ever.

🖥️ Now on Apple Silicon Macs!

Mac support has officially landed!


If you’ve got a Mac from 2020 or newer (Apple Silicon), you can now run the NowCandid Capture App directly on your computer. That means full access to camera tethering, live-uploading, Selfie Check-In Station, and more—all in the same app you already know and love on iOS and iPadOS.

Perfect for studio setups or hybrid workflows where a full keyboard and screen come in handy!

📷 Fujifilm Joins the Party

That’s right—Fujifilm cameras are now fully supported!


With this, all five major camera brands are compatible with NowCandid Capture & Upload:

  • • Canon
  • • Sony
  • • Nikon
  • • LUMIX
  • • Fujifilm

So, if you’re shooting sports, portraits, grads, or events on a Fuji body, you’re now cleared for lift-off. 🎉

NOTE: To connect a Fuji camera to the Capture & Upload App, you must select a USB Tether Shooting option in the camera's Networking Settings.

🔮 Future-Proofed for Apple OS Updates

Capture App v4.20 includes early support for iOS 26, iPadOS 26, and macOS 26, so you’ll be all set once those updates roll out later this year. No last-minute patching or scrambling required.

🎨 Visual & Interface Upgrades

  • • Animated UI numbers (like image counts!) now update with fun, smooth transitions.
  • • New Shooting Page UI on iPhone gives more space to your camera feed.
  • • Sharpened icons throughout the app—crisper visuals everywhere.
  • • Phone keypad is now larger and easier to tap.
  • • PhotoTags popup got a cleaner layout.
  • • Updated splash screen messages: wittier, more emoji-filled, and faster-loading too!

📸 Photo Booth & Selfie Check-In Tweaks

  • • New Color Filters for Photo Booth: Try out Juno, Lark, Mayfair, Sierra, and Walden—just like your favorite photo apps.
  • • Photo Booth collage previews now live-update when filters or backgrounds change. What you see is actually what you get!
  • • Internal camera now runs at 60fps on the Shooting Page, Selfie Check-In Station, and Photo Booth Mode for smoother live-video feeds.
  • • Flash support added to Selfie Check-In: the screen will flash during the photo if your device decides it’s needed.
  • • "Close" button for Selfie Check-In Station is now only shown during the contact info step (to reduce some confusion users had).

🛠️ Performance & Power Gains

  • • Better battery life and CPU usage from under-the-hood improvements.
  • General performance improvements to make the app snappier.
  • • iOS 18+ now supports dark mode icons and tinted app icon options for better theme matching on your device.
  • • The Lock button is now in the iPhone's shooting page wheel menu—it’s still there if you need it, just tidier.

With v4.20, the NowCandid Capture App is faster, more flexible, and ready for more workflows than ever—whether you’re on your phone, iPad, or a shiny new Mac. 🧃

⭐ Favorites for All-Image Gallery Links

Your subjects can now favorite images when viewing the All Images Gallery for an Event! Favorites will stick around between sessions on the same device and browser, and if the visitor logs in, they’ll sync across their devices too.

This opens up new workflows for action sports photographers and beyond. Want to promote the full gallery and let customers find their pics with JerseyJotter™ filters? Now they can build their own personal gallery of favorites, even if they didn’t check in or match through Face Matching. In general, this makes the All Images Gallery more shoppable for every type of Event.

🔧 Misc New Features & Tweaks

Some smaller updates this week—still useful!

  • 📥 Press & Hold Downloads (Now with Backgrounds!)
    QuicPics users on mobile can now press and hold to download images with their selected background. Previously, this was only available through the cart and checkout.
  • 🔢 JerseyJotter™ Filter Stats Update
    When filtering by number, color filter stats will now update dynamically to reflect how many images match both filters. It’s a smarter way to narrow things down.
  • 🛡️ GalleryGuard™ in Photo Synthesis™ Galleries
    Retail visitors browsing their Photo Synthesis™ gallery via Quic.Pics are now protected by screenshot blocking, just like the standard retail site. 📵
  • 💰 Sort by Purchased Images
    On the Manage Images page, you can now sort by “Purchased Images” to see what’s actually selling. Great for evaluating your top-performing shots!
  • 🧠📸 Memory Mate is now a "Hybrid" product!
    We’ve updated how Memory Mate products behave on the retail site. They’ll now show up in both the Group and Individual product sections depending on what photo types are available in the gallery.
    Even better: when a customer clicks into the product gallery, Memory Mates will preview with either the group photo or individual photo already filled in—whichever one they had selected going in.

That’s everything for Now!

More improvements coming your way soon. Keep snapping, tagging, and selling—I'll be here making it smoother every step of the way.

Cheers,

Candy

Weekly Recap: Offer-Level Backgrounds, Jersey Filters & Pop Rocks Theme 🎆
Feature Updates
July 3, 2025

Weekly Recap: Offer-Level Backgrounds, Jersey Filters & Pop Rocks Theme 🎆

4
 minutes read
Hey friends! It’s Candy, back again with updates on all things NowCandid.

This week? We’re talking backgrounds, jersey-spotting magic, and some serious product glow-ups. Let’s dig in! 🍬✨

🎨 Offer-Level Background Customization Is Here!

Now, you can set custom backgrounds at the Offer level!

  • • Pick from hundreds of preloaded background options
  • • Or upload your own (yep, your own!)
  • • Drag and drop to arrange their order just how you like
  • • Choose between 20 and 32 backgrounds to match your event’s vibe
  • • This background selection will set the choices for dynamic BGR images in Events using that Offer

Find it under "Image Backgrounds" when editing one of your custom offers!

🏀 JerseyJotter™ Got Even Smarter

Multiple jersey numbers at once? Don’t mind if I do! 🎯

Retail customers can now filter by more than one jersey number while browsing galleries—so if they’re hunting down that epic shot of #1 handing off to #23, they can actually find it. The more, the merrier!

JerseyJotter™ in action! Now able to filter down even more. Theme: Liquorice

✨ New & Improved Product Renders!

Our non-rendering products got a visual upgrade! Depending on the program or market, you’ll now see better sample graphics in the product gallery for:

  • • Spirit Noggins
  • • Spirit Sticks
  • • Canvas Wraps
  • • Wall Clings
  • • ...and even statuettes and acrylic magnets when using standard images.

Graduations? Sports? Social vibes? We’ve got you covered with graphics that actually match the moment. Love that for us. 💅

Here are two examples of what we're talking about:

✨ Improving Live-Rendering for Statuettes

📸 Statuettes now render in the product gallery with a transparent acrylic base (ooh, classy) and an updated plate design.


🎯 And just in case you missed it: Acrylic Magnets and Statuettes now live-render when customers are viewing the product gallery for a background-removed image.

Theme: Pop Rocks - Watermarking: Off

🎆 In Case You Missed It: Pop Rocks Theme!

We dropped a new “Pop Rocks” retail theme right before the 4th of July—complete with fireworks, dark mode, and party vibes galore.


Use it for summer celebrations, school events, or whenever you feel like turning up the wow.

🛠️ Misc Fixes & Tweaks!

🖼️ Quic-Event Tweak: When not selling a Digital Download product in your Quic-Events, the free download will now be much higher resolution!

🤳 Selfie Check-In™: A sneaky bug was messing with Selfie Check-In™ on some phones, but I waved my magic wand and poof—fixed.

📅 Report Date Picker: You can now select dates earlier than July 2023 when setting date ranges for reports. A little overdue... but better late than never, right? 😅

That’s all for this week!

Until next week,
– Candy 🍭✨

How One Photographer Increased Graduation Sales with Fewer Participants Using NowCandid™
Success Stories
June 30, 2025

How One Photographer Increased Graduation Sales with Fewer Participants Using NowCandid™

6
 minutes read

When a long-time graduation photography business, which has asked to remain anonymous, decided to switch an event they’d covered for years to NowCandid’s platform, the results were impressive.

Despite a significant drop in graduates at this ceremony, this studio has outperformed last year’s total sales, thanks to smarter systems, easier check-ins, and a smoother experience for families.

🎓 The Challenge

Capturing a graduation is always a high-volume, high-pressure operation. For years, this photography business relied on pre-registration lists and manual image matching. But getting enough students to register ahead of time was always a hurdle—and every missed check-in meant lost revenue.

With parents and schools expecting a faster, more polished experience, the team knew they needed a better way to deliver.

✅ The Solution

This year, they went all in with NowCandid’s smart, automated workflow:

  • • Selfie Check-In™ for faster, more flexible student identification
  • • Automated galleries and image matching, cutting down post-event sorting time
  • • Mobile-optimized customer galleries with tiered pricing offers
  • • Real-time reporting and clearer communication with the school

And the big win? Selfie Check-In™ now gives graduates up to 60 days after the event to register their photo—capturing stragglers who might otherwise never see their images.

📊 The Results

Here’s how the numbers stack up compared to last year:

  • • NUMBER OF GRADUATES:  -10%
  • • SALES PER PARTICIPANT:  +39%
  • • ORDER AVERAGE:  +29%

The graduation's 2025 sales over the past 45 days has already exceeded their 2024 sales over 365 days by 26%.

Meaning, their total sales are up 26% with plenty of time to increase going forward.

By giving families more time and an easier path to find their photos, the studio saw higher average order values, better sales per participant, and less manual work for their team—even with fewer students overall.

💬 What the Studio Noticed

  • • Time savings: Fewer employees needed to manage sign-ups on site.
  • • Lower labor costs: Less time chasing registrations, more focus on shooting.
  • • Less customer service: Fewer retail support calls, because NowCandid helps with those!
  • • Happier schools: Schools loved the modern process and the extra contact info for staying connected with new grads.

🎯 Their Biggest Wins

When asked what they’d tell another studio thinking about making the switch, the owner put it simply:

“What are you waiting for? We increased sales, lowered our labor costs, and made the process easier for everyone.”

They added that the extended Selfie Check-In™ window alone made a huge difference:

“Being able to register students up to 60 days after the event helped us capture sales we would have missed.”

Would they use this workflow again?

“100%.”

🚀 Wrap-Up

This photo business proves that growth isn’t always about shooting more photos or booking bigger crowds. Sometimes, it’s about working smarter—using tools that connect families with their memories faster and easier than ever.

👉 Ready to see what NowCandid™ can do for your next graduation event? Start here »

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

  • List One
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This is a link

This is bold text