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Big News: Tiered Pricing Returns to NowCandid™! 🎉

Big News: Tiered Pricing Returns to NowCandid™! 🎉
Hello, my wonderful photographers!

Candy here, and I’ve got big news about a feature that might just boost your sales in 2025. Yes, that’s right—Tiered Pricing is making its comeback to NowCandid™!

Let’s dive into the what, why, and how of this exciting development.

Heads Up, Everyone! ⚠️

This is an important one if you’re an active NowCandid™ user. So, if you read only one of our updates this year... let it be this one!

Tiered Pricing will roll out on January 20th, and it’s a big deal for your SportsPics™, PartyPics™, GradPics™, or other sales-driven events. So please keep reading to see what’s new and how it could benefit you.

What Is Tiered Pricing?

Tiered Pricing is the concept that your retail prices will nudge upward in small increments over three separate one-week periods:

  1. Week 1 – “Early bird” pricing
  2. Week 2 – Slightly higher “discounted” pricing
  3. Week 3 – Another small bump, settling at your “regular” pricing

We call it “Tiered Pricing” because each week is its own “Tier.”

We’re not trying to get you to charge outrageous amounts (in fact, lowering your prices can often benefit your overall profit), we're just introducing tiny price increases that the NowCandid™ marketing campaign will reference to gently push people to order more, and sooner.

The Real Advantage Lies in the Marketing

Some might assume Tiered Pricing is about making money off late buyers, but that’s not our aim:

  • Minimal Price Increases:

    A $1 or $2 difference won’t significantly affect your overall pricing but creates a sense of urgency in your marketing.
  • Deadlines & Discounts:
    • Week 1: Promoted as “early bird.”
    • Week 2: Positioned as “slightly higher but still discounted.”
    • Week 3: Called “regular” or “final” pricing.
  • No Negative Reinforcement:
    • There are no hefty late fees. Buyers see a small difference in price from one week to the next, which spurs action without scaring them off.

This structure keeps your clients engaged, draws in earlier purchases, and still ensures a reasonable price for those who come back later.

Remembering Tiered Pricing from the Past 🏛️

  • Before the New Dashboard:

    In mid-2024, when we introduced our modern Web Dashboard & new retail site, we chose to keep pricing straightforward at first—no Tiered Pricing.
  • Old Premade Offers:

    Back in the day, NowCandid™ used default “Tiered” premade offers with subtle $1–$2 increases each week. These small bumps proved beneficial enough that we’re ready to bring them back with the new system.

Why Such Tiny Price Increases? 🤏

NowCandid™ fosters long-term, residual sales through:

  • Annual Marketing Reminders
  • Event History (for customers who log into the retail site)
  • “Buy More” QR Codes on Prints
  • Our Find Me Portal
  • And future expansions that will encourage reorders!

By raising prices too steeply in the final weeks, you risk losing those valuable residual buyers. Tiny increments let the marketing do the heavy lifting—highlighting deadlines without truly punishing anyone for missing Week 1 or 2.

Why Bring Tiered Pricing Back Now? 📈

We studied a large batch of graduation Events, comparing the performance of schools photographed in both 2018 and 2023 (avoiding COVID years in the middle).

Between these two rounds of graduations, we made many improvements, but one of the bigger changes was the addition of Tiered Pricing.

Importantly, in 2023, Sales per person photographed increased by 76% over 2018.

Even if Tiered Pricing accounted for just one-fifth of that boost, that’s still a 15% jump in your own sales.

So while it might not be the only factor, it’s likely to be a meaningful one.

How We’re Implementing Tiered Pricing 🚀

We want to keep NowCandid™ easy to use, so Tiered Pricing will be made active for all sales-driven events (SportsPics™, PartyPics™, GradPics™, Portraits, etc.) starting January 20th, without a special toggle to turn it off—for now. Here’s the plan:

  1. New Tabs Accompanying Each Product & Package in the Offer Creator
    • Week 1 (base price)
    • Week 2 (+$1 on individual items, +$2 on packages)
    • Week 3 (+$2 on individual items, +$4 on packages compared to Week 1).
  2. Marketing Alignment
    • NowCandid™ marketing texts and emails will be altered to automatically reference these price bumps each week, nudging people to purchase before they miss the “discounted” or “early bird” phase.
  3. Your Current Prices Will Become Week 1 Prices
    • If you want your current price to remain the “Week 2” rate, consider lowering your Week 1 by $1 or $2. That way, you’re effectively offering a genuine discount in Week 1 while still matching your usual rate in Week 2, with only a slight increase in Week 3.
  4. What About QuicPics™ or QuicPics GO™?
    • Tiered Pricing won’t apply to those event types, since they focus on free downloads and don’t rely on persistent marketing. This only affects events where you’re selling items at retail prices over multiple weeks.

Participant vs. Event-Based Timing ⏱️

  • Participant Timing:

    Tiered Pricing for a specific subject starts when their “Day 0” marketing text goes out—i.e., once they become a participant in your Face Matching or Positive ID event. If someone isn’t photographed until Day 3, they’ll still get a full Week 1 period from that day forward.
  • All Images Gallery:

    If a customer bypasses personal galleries and shops the All Images Gallery on the NowCandid™ retail site, the Price Tier they see is based on the Event’s official start date.
  • Dashboard Insight:

    You can see which pricing Week a participant is currently in by viewing their Participant Details page on the Web Dashboard.

What Do I Have to Do? 🤔

  • If You’re Fine With Default:

    Sit back and let NowCandid™ handle it! We’ll roll out the changes automatically on January 20th.
  • If You Want a Lower “Week 1”:

    Adjust your existing Offer prices downward for that first Tier, making your Week 2 and Week 3 prices align with what you used to charge

    If you want your current price to remain the “Week 2” rate, consider lowering your Week 1 by $1 or $2. That way, you’re effectively offering a genuine discount in Week 1 while still matching your usual rate in Week 2, with only a slight increase in Week 3.
  • Feedback Welcome:

    If you truly dislike Tiered Pricing or think it messes up your strategy, reach out. We’re open to suggestions for making it optional, though for now it’s set to be standard across sales-driven events.

That’s the scoop, my lovely photographers!

Tiered Pricing is coming back to NowCandid™, and we believe it can add a gentle lift to your sales without complicating your life.

If you have questions or concerns, don’t hesitate to let us know. Otherwise, mark your calendar for January 20th and watch those early-bird sales roll in!

Candy 🍬

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Weekly Recap: Reworked Titled Luxe Prints, Better Cutouts & Faster PhotoRoster Imports ✨📸
Feature Updates
August 7, 2026

Weekly Recap: Reworked Titled Luxe Prints, Better Cutouts & Faster PhotoRoster Imports ✨📸

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Hey photo friends! 👋

Candy here with another round of updates! This week’s highlights include a fresh redesign for Titled Luxe Prints, a brand-new 4×6 size, continued Background Removal improvements, and some helpful Dashboard upgrades for PhotoRosters, Event Tags, and Positive ID workflows.

✨ Titled Luxe Prints Get a Refresh

Titled Luxe Prints have been reworked to feel more like the classic PartyPics style while still keeping the premium embellishments that make them special.

🖼️ Updated Titled Luxe Print design

  • Still embellished
  • Still supports 3 caption lines
  • Still includes 2 crests
  • Now has a more traditional PartyPics-style look

🆕 New 4×6 Titled Luxe Print

  • Priced at $1.38
  • Includes both 2D and 3D renders
  • Joins the existing 5×7 and 8×10 sizes

You can preview the updated product here:
https://app.nowcandid.com/3d/titled-luxe-print

✂️ Background Removal Keeps Getting Better

🟢 Green screen cutouts improved (again!)

Overall cutout quality improved

We’re continuing to tune Background Removal so cutouts look cleaner across more shooting conditions. Stay tuned for even more improvements!

📱 Capture App 5.9.1 – Android

📷 Full-quality internal camera capture

  • Android devices now use the full available quality of their internal cameras when shooting through the Capture App.
  • Previously, it was using a down-sized version!

🖥️ Dashboard Improvements

🪪 Faster Positive ID Scanner Card generation

  • The Scanner ID Workflow's Scan Card PDF Generator is now performs better, stalls less, and produces significantly smaller download files.

⚠️ Background artwork warning

  • When uploading an Event background, NowCandid can now detect text or logos and show an extra warning.
  • This reinforces the existing recommendation to avoid placing important text or branding on backgrounds where product cropping could cut it off. Use our Overlay features instead!

Clearer Auto Editor folder naming

  • Manage Images now shows a sparkles icon for Folders containing AI edits, with clearer formatting for Folders created by the Auto Editor.

📥 Import PhotoRosters directly from Participant List

  • Face Matching Events now have an Import from PhotoRoster button at the top of the Participant List page, letting you select and import a PhotoRoster without navigating away.

🎨 Candy Image Studio & Auto Editor

🖼️ Background Generator improvements

  • Outputs are now sized more appropriately for uploading back into an Event
  • Generated background sets match each other more consistently

💰 Every node now displays its price

  • Previously, only discounted nodes showed pricing. Now every node clearly displays what it costs!
  • Expect more nodes with their own unique prices in the future! We will continue to build on and improve our Auto Edit & Image Studio tools.

🧩 Predetermined node order

  • Nodes can no longer be drag-and-dropped into different edit "orders".
  • Their hierarchy is now set automatically so edits run in the best possible sequence without you needing to think about it!

🛠️ Auto Editor UI refreshed

  • Several interface changes make setup and options clearer and easier to understand.

📋 PhotoRoster Improvements

👥 Multiple PhotoRosters per Event

  • Fixed an issue that could prevent you from importing more than one PhotoRoster into the same Event.

💬 Clearer disabled export messaging

  • If Export is unavailable, clicking it now explains why.

🚫 Empty PhotoRosters can’t be exported

  • A PhotoRoster must have at least one member with an image before it can be exported to an Event.

🔐 Password-Protected Public Event Lists

Event Tags now have an optional extra layer of privacy:

🔑 Password-protect your Public Event List Pages:

  • ➕ Set a password while creating a new Event Tag
  • ✏️ OR add or remove the password using the Event Tag editor

This works similarly to the password protection for your Private Image Download Galleries.

🛍️ Retail Fixes & Protection

🖼️ Fixed package editing edge cases where the Overlay step could be missing while choosing a new image

🛡️ Additional GalleryGuard improvements

That’s the week!

The refreshed Titled Luxe Prints are the star of this update, with better Background Removal, easier PhotoRoster importing, and more control over Event Tags rounding things out.

Keep creating magic,

Candy 🍬

Weekly Recap: Better AI Edits, New Background Removal Workflows & Virtual Group Undo/Redo 🎨✨
Feature Updates
July 31, 2026

Weekly Recap: Better AI Edits, New Background Removal Workflows & Virtual Group Undo/Redo 🎨✨

3
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Hey photo friends! 👋

Candy here with this week’s updates! The biggest changes are in Candy Image Studio and Auto Editor, where several popular edits now cost less, produce more consistent results, and work more naturally with Background Removal workflows.

We’ve also added undo and redo to Virtual Group Builder, improved green screen cutouts, and cleaned up a few retail download issues.

Let’s take a look!

🎨 Candy Image Studio: Better Results & New Lower-Cost Edits

Several Candy Image Studio nodes have been reworked with more consistent output quality and new discounted pricing.

Improved Black & White edits — now 4¢

  • Both existing Black & White nodes have been rebuilt to produce more reliable, consistent results.

Improved Retouch — now 6¢

  • The Retouch node now produces much more consistent results and is available at a lower price.

🎞️ New 35mm Film node — 4¢

  • The previous Film Style node has been replaced with a new and improved 35mm Film treatment.

📸 New Clarendon node — 4¢

  • Apply a look inspired by the familiar Clarendon-style social media filter.

💳 More flexible edit pricing

Some nodes now display their own lower price. Candy Image Studio charges based on the highest-priced node included in the edit.

For example:

  • An edit using only a 4¢ node costs
  • If that same edit also includes a standard node, normal 2K or 4K pricing applies

This lets simpler edits cost less when you're not using the more advanced edits!

✂️ New Background Removal Options for AI Edits

Candy Image Studio and Auto Editor now work more closely with Events using Background Removal folders.

🖼️ Candy Image Studio can send an edit into Background Removal

  • When editing an Event image, a new option appears beneath Mark Original Invisible if the Event has Background Removal folders enabled.
  • Select Mark Destination Folder as Background Removal Folder to upload the edited image into a folder that will also process it for background removal.

⚙️ Auto Editor adds a Background Removal size option

  • If Background Removal folders are enabled, you can choose Background Removal. Edited images will then upload into a folder marked for Background Removal.

🛠️ Auto Editor folder fix

  • Auto Edits now run properly on original images inside folders marked for Background Removal. Auto Editor still does not run on the completed cutout images themselves.

All of the new node pricing and quality improvements in Candy Image Studio also apply to Auto Editor, since Auto Editor is powered by the same system.

↩️ Virtual Group Builder: Undo & Redo

Virtual Group Builder now supports familiar keyboard shortcuts:

  • ↩️ Undo: CMD/CTRL + Z
  • ↪️ Redo: CMD/CTRL + Shift + Z
  • ↪️ Redo: CMD/CTRL + Y

This makes it much easier to experiment with layouts and quickly reverse an adjustment.

🖼️ Manage Images Improvement

⬇️ Download Original for BGR and AI images

  • The Manage Images lightbox now includes a Download Original button for Background Removal and AI-edited images.

You can access the original file without needing to leave the lightbox or track it down manually.

✂️ Background Removal Improvement

🟢 Better green screen cutouts

  • Background Removal now handles images more effectively when the background is only partially green screen instead of completely green.

🛍️ Retail Download Fixes

📥 Improved QuicEvents press-and-hold downloads

  • Download behavior is more reliable on desktop and Android for Events without artwork.

🖼️ Free Gallery Download resolution fixed

  • Free Gallery Downloads on QuicEvents now correctly deliver full-resolution images instead of medium resolution.

🧲 Photo Magnet artwork fix

  • Photo Magnets will no longer be ordered with Event artwork when Use Artwork by Default is enabled, since artwork is not supported on that product.

📱 Mobile Dashboard 4.1 for Android

💰 New “Cha Ching” notification sound

  • Weekly order notifications on Android now include the same Cha Ching sound effect already available on iOS.

👉 Swipe to open the Sidebar

  • Swipe inward from the left edge of the screen to open the Sidebar, matching the iOS experience.

🤖 Google Play compatibility updates

  • The app also includes required changes for the latest Google Play requirements.

That’s the week!

Lower-cost AI edits, stronger and more consistent results, and better Background Removal integration should make Candy Image Studio and Auto Editor more useful for both one-off fixes and larger Event workflows.

Keep creating magic,

Candy 🍬

Weekly Recap: Faster Background Removal, Smarter Digital Downloads & New AI Editing Tools 📸✨
Feature Updates
July 24, 2026

Weekly Recap: Faster Background Removal, Smarter Digital Downloads & New AI Editing Tools 📸✨

4
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Hey photo friends! 👋

Last week, we were busy hosting our annual Summer Seminar in Denver, Colorado—and we had a great time with everyone who joined us!

That means this week’s recap includes two weeks of updates. Nothing too wild, but plenty of useful improvements across Retail, the Dashboard, Auto Editor, Capture App, and more while we continue working on some bigger changes behind the scenes.

Let’s catch up!

⚡ Faster Background Removal

✂️ Background Removal processing is faster

  • We made multiple speed improvements over the past two weeks to help cutouts finish sooner, especially during higher-volume periods.

📥 Smarter Digital Download Delivery

Digital Downloads can now skip unnecessary processing in more situations.

Some downloads are now available immediately

  • If a customer selects No Overlay, the Event has no artwork, and/the image is not a BGR image, the customer will skip the cropping step on the retail site and receive the full-resolution image without waiting for an 8×12 rendered version.

🖼️ Full aspect ratio is preserved

  • These downloads bypass the cropping step and work more like Personal Gallery Download products.

🆓 Also applies to Medium Res and Free Downloads

  • This includes cases where those downloads are automatically upgraded to full resolution.

📧 Clearer receipt messaging for custom renders

🧾 Order Details now identifies each download type

  • Digital Downloads can now show a Rendered Download or a Full Aspect Ratio Download badge, making it clearer which version was delivered to your customers.

🎨 Auto Editor & Candy Image Studio Updates

🧩 Auto Editor now supports image-input nodes

  • You can now use nodes such as:
    • Custom Image
    • Copy Style
    • Diploma Fix

🙈 Auto Edit originals won’t be texted too early

  • QuicPics and QuicPortraits will no longer send the original image by MMS when it belongs to an active Auto Edit with Hide Originals enabled. The system will wait for the edited version instead.

🕺 New Retro Pop node

  • Give images a colorful, retro-inspired treatment.

🂡 New Ace Card node

  • Turn subjects into a bold playing-card-style design.

💬 QuicPics & Marketing Improvements

👥 QuicPics can now send to multiple contacts on merged participants

  • If merged participant records contain different phone numbers or email addresses, regular QuicPics can now send to each unique contact.

✉️ Marketing startup fix for BGR cutouts

  • Fixed an edge case where marketing would not begin if the only visible images were cutouts from the newer Background Removal system.

🔗 Hot Links now better respect Hide Originals

  • Fixed an issue where the preview could temporarily show the original image before an Auto Edit finished generating.

📱 Capture App Updates

Capture App 5.8.1

iOS and Android OTA updates

🎨 Updated Event artwork is refreshed at login

  • If artwork changed, the latest file is pulled when logging into the Event normally.

🛠️ Small follow-up fix

  • An additional 5.8.1 update was released to address a minor issue.

Capture App 5.9

iOS and Android App Store update

📲 iOS OTA updates are easier to install

  • You no longer need to completely restart the app or return to the Home Screen to install an available Over-the-Air update.

🤖 Android compatibility updates

  • Required updates were made to stay current with new Google Play requirements.

🛍️ Retail Download Fixes

📱 Safari share sheet reliability improved

  • Press-and-hold downloads should now open the native share sheet more consistently on Safari.

🖼️ Virtual Group download cleanup

  • Virtual Groups in QuicPics no longer offer a Download with Art option.

🎨 Background selection fixes

  • Fixed cases where:
    • A PNG could be downloaded without selecting a background and receive an incorrect blue background
    • Faux renders showed no selected background in the download popup

🔐 Facebook login works again

🖥️ Dashboard Improvements

📊 Image Timeline cleanup

  • Fixed chart display issues, removed folders that were not useful in the timeline, and prevented multiple summaries from appearing when switching folders quickly.

🌾 Candy Culler controls are clearer

  • Filter visibility and report controls now use more descriptive buttons, similar to Manage Images.

📈 BGR Folder Stats fixed

  • Cutouts from the newer Background Removal system no longer incorrectly inflate Unassigned totals.

📱 Mobile Dashboard

🔗 More reliable deep linking

  • Dashboard links should open the correct page more consistently when the app has been open for a while or after signing in and out.

That’s the two-week update!

Faster Background Removal and smarter Digital Download delivery are the biggest highlights, with plenty of smaller improvements making Auto Editor, QuicPics, Retail, and the Capture App more dependable.

Thanks again to everyone who joined us in Denver for Summer Seminar—we loved seeing you!

Keep creating magic,

Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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