Candy here, and I'm beyond excited to share some huge news that'll open up a world of possibilities for your photography business! Particularly when it comes to tourism!🌟
NowCandid now facilitates international end customers! 🎉
International Phone Number Support 📞
We've expanded our capabilities to accept international phone numbers from most countries!
Capture App Update: With the latest version (4.9.69), you can now input international phone numbers directly into the Capture App.
Selfie Check-In & Scan Card Check-In: Participants using our web forms can now enter their international numbers without a hitch.
Pictured: Selfie Check-In Country Code Selector - Theme: Liquorice
Marketing Messages Delivered Globally 🌐
Same Great Service: We'll deliver marketing messages to your international participants just like we do for your local ones, using the same trusted phone number.
Note: Currently, text marketing is available in several major countries, though not all countries are supported yet.
QuicPics Note: While QuicPics image files via MMS are still limited to US and Canada (+1) phone numbers, international participants can access their images through the retail gallery as usual and easily download their free images.
Pictured: Tap-A-Face Cell # Entry, Country Code Selector
International Shipping & Billing Addresses 🛒
We're making it easier than ever for clients around the world to purchase your amazing photos!
Global Checkout: Retail customers with international shipping and billing addresses can now complete checkout without any issues.
Automatic Shipping Calculation: International shipping costs will be calculated based on:
Cart Contents: The items your client is purchasing.
Destination Country: Where the order is being shipped.
Seamless Integration: The international shipping amount will be added to the flat rate shipping you set in your offer settings.
Pictured: Shipping & Handling Increasing According to Order Contents & Receiving Country
What This Means for You
These exciting changes mean you can now:
Expand Your Reach: Attract and serve clients from virtually any country.
Boost Sales: Tap into new markets and grow your business internationally.
Enhance Client Experience: Provide a seamless and inclusive experience for all your participants, no matter where they call home.
We're Here to Help!
As always, if you have any questions or need assistance, don't hesitate to reach out. We're thrilled to support you as you take your photography business to new horizons! 🚀
Thank you for being an essential part of the NowCandid community. Together, we're making memories last a lifetime—now on a global scale!
This week’s update is a big one. The new Capture App v5 for iOS has officially landed with major performance improvements, a refreshed UI, and some helpful workflow upgrades.
On top of that, Candy Culler just got significantly faster, retail got a couple new themes, and several tools across the Dashboard have been refined.
Let’s jump in.
📱 Capture App v5 (iOS) — Major Upgrade
Capture App Version 5 brings a full UI refresh, major performance improvements, and several new quality-of-life tools for shooting events.
⚡ v5: Faster Uploads & Better Performance
A brand-new upload system significantly improves efficiency:
📤 Uploads can be up to ~20–30% faster
📦 Payload size reduced by ~25% thanks to image transfer improvements
🔋 Lower CPU, battery, and memory usage during uploads
📷 Much better memory usage with tethered cameras
🧠 Improved overall memory performance across the app
These improvements should make long shooting sessions feel noticeably smoother.
🖼️ v5: New Image Gallery & Filters
The in-app gallery has been redesigned with better filtering and navigation:
Image name search
Uploaded / Unuploaded status
Roll filtering
Event filtering
Filters are easy to remove with a single tap, similar to the Dashboard experience.
🔁 v5: Duplicate Photo Warning
The Capture App can now warn you about duplicate images during a shoot:
Works only within the current session
Does not upload or save duplicate data
Can be disabled from the Resources page if desired
This works independently from the Dashboard’s Candy Culler duplicate detection, giving you duplicate awareness both during capture and afterward.
🧰 v5: New Event Overview Info
The event overview page now includes helpful connection details:
📡 Carrier name
📶 Cellular generation (if available)
📶 Current Wi-Fi network
This can help troubleshoot upload issues while shooting events.
🎨 v5: Photo Booth Background Packs
Photo Booth now supports downloadable background packs:
🎄 Christmas
🎃 Halloween
More to come!
The default pack is now a downloadable set as well, which keeps the main app much smaller and makes OTA updates faster.
🔧 v5: Additional Capture App Improvements
🌍 International phone numbers supported in Positive ID (were already supported in Tap-A-Face)
🧍 Full vertical images now fit on iPhone screens
🔄 Update checks run automatically when refreshing events
📧 Tap-a-Face email validation now matches Check-In pages
🔄 Upload status updates immediately after each upload
📲 Tablets can now use portrait orientation throughout the app
✨ v5: Complete UI Refresh
Version 5 introduces a polished new interface:
Modern sheet-based UI
Improved dark mode styling
Larger login and event selection screens
Updated phone number input interface
New image details sheet
Cleaner image gallery layout
New popup styling!
Vertical orientation for iPad! Yay!
Overall, the app feels faster, cleaner, and more modern.
🧠 Candy Culler: Now 5× Faster
Candy Culler processing has been dramatically upgraded.
⚡ Up to 5× more images can now be processed at once, bringing it in line with Jersey Jotter throughput.
This means faster detection for:
Duplicates
Blurry photos
Exposure issues
Closed eyes
Other culling checks
🍬 Candy Improvements
Candy continues getting faster and smarter:
⚡ Faster Candy responses
🔎 Faster Candy Navigation results
🧠 Improved event search for newly created events
🎛️ Refreshed Mini Candy UI
Pro tip: Press CMD + A / CTRL + A to toggle Mini Candy.
🧾 Dashboard Improvements
Several useful refinements were made to the Dashboard:
📊 Fixed Faces Report chart showing empty data
🧾 QR Code generator downloads now export at 1024px
📑 Scan card PDFs now sort duplicate participants exactly like the Capture App
🎨 Offer editor popups for adding products and packages are now wider with product category tabs
📊 Event order list diamond-press counts now include quantities correctly
🧭 QR Creator and Image Tester now appear in Sidebar Find
🎨 New Retail Themes
Candy's Note: We hope you enjoy the pupper pics!
🍵 Matcha Theme – a clean green storefront (great for spring or St. Patrick’s Day)
🍠 Ube Theme – a bold purple theme
Bonus: Retail UI styling also received improvements for tabs, checkboxes, and order tracking.
📳 Haptics for Mobile Retail & Check-In
Mobile users will now feel subtle feedback interactions when using the site:
Tap feedback
Success feedback (add to cart, order placed)
Error feedback
This makes mobile ordering and check-in feel much more responsive, alive, and engaging!
🤳 Selfie Check-In Improvements
The Selfie Check-In site received improvements to the local face recognition model, making it more reliable and stable on more devices.
💰 QuicPics Adjustment
Good news for high-volume QuicPics users:
Selfie Check-Ins and PhotoRoster reference images no longer count as billable images.
That means QuicPics events that use those workflows will be slightly cheaper overall.
📥 Easier Downloads on iPhone
On iOS Chrome: Press-and-hold image downloads now open the iOS Share menu, making it much easier to save images. (iOS Safari already supported this behavior.)
🌐 New QuicPics Landing Page
The Quic.Pics site now has a proper landing page instead of only a login screen in case end customers stumble across it somehow.
Hopefully this helps it seem more legit while still remaining relatively white-label for your photographers out there!
Capture App v5 is a big upgrade, and combined with the faster Candy Culler and several Dashboard improvements, the entire workflow from capture → cull → sell just got smoother.
This week is packed with tools you’ll probably use right away: big upgrades to Candy Image Studio, a brand-new Participant Search across all events, and a fun but practical QR Creator.
Let’s dive in.
🎨 Candy Image Studio: More Control, More Power
We’ve made some meaningful upgrades to Candy Image Studio:
👁️ Choose whether to mark the original image invisible
Previously, edits always hid the original. Now it’s your call.
🗂️ Multiple edits can coexist
Uploading multiple AI edits of the same image no longer overwrites previous ones.
🧠 New safety agent
Automatically checks for edits involving race/ethnicity/skin tone changes or nudity to keep things appropriate.
🖼️ Generate 2K or 4K outputs
4K is recommended for images with text.
⚡ Image Lightbox Integration
Click “Candy Image Studio” directly from an image lightbox to preload it into the Studio.
You can optionally mark the original invisible, and it keeps all participant associations intact for the new image (just like cutouts).
If you haven't checked out the AI editor, give it a try!
🔎 New: Participant Search Across All Events
You can now search participants across your entire account:
Search by name or contact info
Access via Tools & More, Sidebar Search bar, or "/participants" directly in the URL
Supports Candy navigation
Huge time-saver when you can’t remember or don't know which event someone was in.
Big week. We’ve rolled out a brand-new unified Sidebar, added new pano options, improved Dashboard speed, and dropped a Valentine’s-ready retail theme.
Let’s break it down.
🧭 New Unified Sidebar (Desktop + Mobile)
The Dashboard navigation just got a major upgrade.
🖥️📱 One unified sidebar across desktop and mobile
No more different layouts depending on device. Navigation is now consistent everywhere.
🔎 “Sidebar Find” (press F to search)
The old command palette is now built into the Sidebar.
Press F and start typing to jump anywhere.
🍬 Candy Navigation Assistant
If no results are found, Candy will try to take you where you meant to go!
👀 Previously hidden items (like Extras) are now much easier to find.
This is one of the biggest usability upgrades we’ve shipped in a while!
🖼️ Panoramic Updates
🖨️ New 24×8 Panoramic Print (non-group version)
In addition to the group-only pano lineup, there’s now a non-group 24×8 option.
🏷️ Existing panos renamed to “X Group Print”
Makes it clearer which pano products are group-only.
🧱 Extreme aspect ratio images (1:3 or 3:1)
These are now limited to Panoramic Print products only.
🧼 Fixed banner artwork incorrectly appearing on pano products in the store sheet.
🛍️ Retail Improvements
⚡ Much faster initial image grid rendering
✨ Removed quick “No Images” flash during load
🎨 Fixed “View Images” hero button text being too dark on some themes
✂️ Crop size checker now correctly respects orientation for large-format products
💕 New SweetHearts Theme (Valentine’s Ready)
💖 SweetHearts retail theme released
🎉 Includes custom heart confetti at checkout
Just in time for Valentine’s Day sessions!
🖥️ Dashboard Improvements
🌾 Candy Culler upgrades
Can now set an entire filter to visible or invisible (except duplicates)
No longer also culls PhotoRoster reference images (whoops!)
🧑🤝🧑 Group Photo toggle added for Portraits Program
📂 Increased row limits for roster and PhotoRoster uploads
🛠️ Fixed overlay import not working properly
📏 Improved DPI validation on banner artwork (matching full frame improvements)
⚡ Faster requests across many areas including:
Profile updates
2FA verification
Invoice loading/downloading
Retail settings updates
Bank info updates
Password reset emails
📱 Fixed mobile dashboard scrolling/focus issues in popups
🧾 Fixed create event occasionally not redirecting correctly
📸 Fixed QuicPics creation confirmation spam edge case
📬 Fixed unread inbox items appearing from before account creation
🔐 Security Improvements
🔒 Improved password reset security
🔑 Strengthened 2FA flows and verification handling
🤳 Selfie Check-In
🖼️ Images under 100×100 are now blocked (lab requirement enforcement)
🌀 LiveLoop
🌫️Updated backdrop blur
Looks better and is more performant, reducing crashes on WebKit browsers.
That’s the week!
A cleaner, unified Dashboard experience, smarter pano handling, better retail performance, and a Valentine’s-ready theme to boot.
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