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Big News: NowCandid's Capture App Version 4.0 is Here! ๐ŸŒŸ

Big News: NowCandid's Capture App Version 4.0 is Here! ๐ŸŒŸ

๐ŸŒŸ Big News: NowCandid Capture &ย Upload App Version 4.0 is Here! ๐ŸŒŸ

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Hey there, amazing photographers! Candy here with some exciting news โ€“ the NowCandid Capture &ย Upload App Version 4.0 is live! ๐ŸŽ‰

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This is a big update packed with new features, performance improvements, and UI enhancements to make your photo-taking experience even smoother.

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Test Your Setup ๐Ÿงช๐Ÿ“ฒ

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But first things first: itโ€™s crucial to test the new app version on your setup well before your next event. This ensures there are no issues with your particular combination of equipment and settings, and we have time to help troubleshoot any problems that may arise. ๐Ÿ“ธโœจ

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Before diving into the new features, make sure to test the updated app on your usual tablet/phone and camera setup. Doing this well ahead of your next event ensures everything runs smoothly, and you'll have time to address any potential issues. This proactive step is key to a successful and stress-free event. ๐Ÿš€
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New Features for both iOS &ย Windows๐ŸŒŸ

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Check out the fantastic new features designed to enhance your user experience:

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  • Dark OLED Theme: This new theme on the info page will help save battery life on OLED devices โ€“ up to 42% less power consumption at max brightness!
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  • Advanced Participant Search: Now you can search for participants by email or phone in addition to name.
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  • Custom Offer Positive ID Events: Weโ€™ve added app support for new Custom Offer Events.
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  • Toast System: Added a toast system to display error messages and other notifications promptly, without disrupting your workflow with pop-ups.

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Windows and iOS Specific Updates ๐Ÿ๐Ÿ’ป

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Windows:

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  • New Engine: Uses a new engine behind the scenes for better performance.

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iOS:

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These awesome new features, for the foreseeable future, will only be available on iOS (iPhone &ย iPad) and may come to Windows devices as well later on.

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  • Pre-Highlighted Faces: Automatically detect and highlight faces on the app, and Tap-A-Face will use the center of detected faces for accuracy - no more missed taps!
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  • Notifications: The app can now push important notifications to your device, and all notifications auto-dismiss when the app is opened.
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  • Nikon Camera Support: Image review is enabled while tethered if image review is enabled on the camera.
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  • Upload Reminders: Get notified if you still have images left to upload when the app goes into the background of your device.
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  • Enhanced Tap-A-Face: Shows selected face in email/number/name popups, helping ensure the correct face is chosen (so subjects can easily notice if they tapped the wrong face before entering their info).
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  • iOS 18 Support: Full support for the latest iOS version.
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  • UI Improvements: Fixed issues with group photo labels, brought back borders for selected images, and added workflow icons in event dropdowns for more Event Selection clarity.

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Performance Enhancements โšก๏ธ

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Version 4.0 is loaded with behind-the-scenes magic to boost performance and efficiency:

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  • More Efficient: Weโ€™ve completely redone a variety of app systems to enhance speed and reliability.
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  • Instant Updates: Header stats and image gallery statuses update even quicker now.
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  • Improved Filtering and UI Interactions: Enjoy much faster image gallery filtering and quicker UI interactions.

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UI Enhancements ๐ŸŽจ

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Weโ€™ve made numerous UI improvements to make your experience more enjoyable:

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  • Tap-A-Face UI: Tap-A-Faces are now cyan instead of yellow, and will zoom/scale based on image scroll/zoom for a more intuitive and smooth experience.
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  • Dark Mode Tweaks: Dark dropdowns, input fields, and more cyan text for a sleek look.
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  • Refined Controls: Checkmark & X symbols instead of yes/no for service indicators, updated image gallery UI, and improved secondary/cancel buttons.
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  • Improved Email Input: Email inputs now include space, dot, and @ on the keyboard for easier entry when collecting email addresses via the app.

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Thank you for being incredible users of NowCandid. Your feedback drives these improvements, and weโ€™re excited to see how version 4.0 enhances your photography business. ๐ŸŒŸ

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Cheers and sparkles,

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Candy ๐Ÿฌ

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Weekly Recap: Capture App 4.20.6, GalleryGuard Expansion & Dashboard Upgrades ๐Ÿ“ธโœจ
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Weekly Recap: Capture App 4.20.6, GalleryGuard Expansion & Dashboard Upgrades ๐Ÿ“ธโœจ

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Hey photo friends!

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This week weโ€™ve got a shiny new Capture App release, smoother dashboards, smarter Candy (thatโ€™s me! ๐Ÿฌ), and some retail fixes to keep things running smoothly.

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Letโ€™s dive in:

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๐Ÿ“ฑ Capture App 4.20.6

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  • ๐Ÿ”Œ Camera adapter popup will now dismiss itself if a camera connects while itโ€™s open
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  • ๐Ÿ’ค CamFi stays active after periods of inactivity
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  • ๐Ÿ–ผ๏ธ Image visibility fix: New images will no longer have distorted UI if the previous image was zoomed in on the device
    โ€
  • โŒ โ€œCloseโ€ on certain popups is now โ€œDismissโ€ to prevent confusion
    โ€
  • ๐Ÿ“ฑ iPhone 17 support is here
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  • ๐Ÿ“ท iPhone internal camera now shoots in classic 4:3 again

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๐Ÿ“‹ Dashboard Improvements

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  • ๐Ÿ“‘ Participant spreadsheet downloads will now include PhotoTag columns
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  • ๐Ÿ–ผ๏ธ Manage Images popup refresh: New lightbox with a bigger preview for faster reviews

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The new image preview user interface!

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๐Ÿ›๏ธ Retail Site Fixes & Improvements

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  • ๐Ÿ›ก๏ธ GalleryGuardโ„ข protection now works on Facebook & Instagram in-app browsers too
    โ€
  • ๐Ÿ“ฑ iOS 26 Safari UI glitch fixed
    โ€
  • ๐Ÿ“„ Page jump popup fix: Page counts now account for a retail visitor's applied filters
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  • โฌ‡๏ธ Personal gallery downloads: No more AI-generated background pre-renders showing up in the Personal Gallery Download preview

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๐Ÿฌ Candy Upgrades

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  • ๐Ÿง  I got smarter (yes, really!)
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  • ๐Ÿ’ฒ I now know current NowCandid product prices
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  • ๐ŸŽจ UI improvements make chatting with me feel smoother than ever

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Try it for yourself!

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Thatโ€™s all for this week! ๐Ÿ’ซ

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From a stronger Capture App to bigger previews and smarter Candy, weโ€™ve got you covered.

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Keep being amazing,

โ€
Candy ๐Ÿฌ

Weekly Recap: Positive ID Upgrade, Wallet Glow-Up & Capture App Fixes ๐Ÿ“ฑ๐Ÿ›๏ธ
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September 5, 2025

Weekly Recap: Positive ID Upgrade, Wallet Glow-Up & Capture App Fixes ๐Ÿ“ฑ๐Ÿ›๏ธ

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Hey photo friends!

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Lots of small but meaningful updates this weekโ€”making check-ins better, dashboards clearer, retail orders more polished, and Capture App workflows smoother.

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Hereโ€™s the scoop:

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โœ… Positive ID Improvement

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  • ๐Ÿ‘ฅ Additional Contact support for Simple Check-In & Scan Card Check-In

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Subjects can now enter friend or family contact info in addition to their own at Positive ID Events!

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This feature was previously limited to Selfie Check-In and Face Matching Events!

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๐Ÿ“‹ Dashboard Improvements

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  • ๐Ÿท๏ธ Badges for Additional Contacts: Participants and Contacts added as โ€œAdditional Contactsโ€ now display a badge for extra clarity
    โ€
  • ๐Ÿ“ฆ Order Details upgrade: Resubmits now show receive date, order status, and mail date
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  • ๐Ÿ” New Participant & Contact filters:
    • Option to hide Additional Contacts
    • PhotoTag dropdown added to filters
    • Filter UI updated for consistency with the Event List & Manage Images pages

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๐Ÿ›๏ธ Retail Updates

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  • ๐Ÿ“ฆ Billing UI: โ€œBilling same as shippingโ€ checkbox hidden on digital-only orders
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  • ๐Ÿ›’ Checkout flow: Steps before & after checkout refreshed for improved clarity
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  • ๐Ÿ“ง Post-checkout sheet: Now always shows their email on the order, plus order ID & support email
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  • ๐Ÿ–ผ๏ธ Wallet product upgraded: Now precut with rounded corners for a more professional look!
    • โš ๏ธ Wallets no longer support banner overlays
    • ๐Ÿ’ฒ Price increased slightly more than other products (+21ยข) to account for the upgrade

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Retail site renders have also been updated to match the upgraded wallets!

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๐Ÿ“ฑ Capture App 4.20.4 (iOS)

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  • ๐Ÿ› ๏ธ Duplicate participant fixes: App is much less likely to create unnecessary duplicates when merging
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  • ๐Ÿงพ Name Lookup fix: List now properly populates with Scan Card participants, even if some had no names
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  • ๐Ÿ“ท Nikon Z series fix: Prevents cameras from showing as โ€œconnectedโ€ while powered off with USB power on

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๐Ÿ› ๏ธ Small but Mighty Fixes

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  • ๐Ÿ‘ค No more comma-separated names if merged participants have identical first + last names
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  • ๐Ÿ’ฒ Recent price changes went live this week
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  • ๐ŸŽ Fixed Apple Pay prompt not reappearing after dismissal
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  • ๐ŸŒŽ Fixed timezone issues on โ€œX min agoโ€ displays in Image Details & Order Details
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  • ๐Ÿท๏ธ Fixed PhotoTag/Group selector incorrectly showing on package image picker when no PhotoTags existed
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  • ๐Ÿ“ง Download receipt emails now specify that files will come from YourPhotos@orderssupport.picsemail.com, helping subjects find their downloads

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Thatโ€™s a wrap for this week! ๐Ÿ’ซ

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Whether youโ€™re checking in guests, managing contacts, or delivering polished wallets, these updates should make your work a little smoother.

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Keep being amazing,โ€

Candy ๐Ÿฌ

Weekly Recap: Positive ID Improvements, New Product & Capture App Upgrades ๐ŸŽ“๐Ÿ“ฑ
Feature Updates
August 29, 2025

Weekly Recap: Positive ID Improvements, New Product & Capture App Upgrades ๐ŸŽ“๐Ÿ“ฑ

5
ย minutes read
Hey photo friends!

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Weโ€™ve got a bunch of tidy little upgrades this weekโ€”making rosters cleaner, products better, and the Capture App easier to use on busy Positive ID shoots. Hereโ€™s whatโ€™s new:

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๐Ÿ“‹ Dashboard Improvements

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๐Ÿ‘ฅ Extra Contacts on Positive ID Rosters: Now supported, just like with PhotoRosters

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๐Ÿท๏ธ Auto-create PhotoTags: Uploading a Positive ID Roster with new tags? They can now be created automatically in the Event at the same time

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๐Ÿ“œ Image Details history: Now shows manual unassignments for better tracking

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๐Ÿ›๏ธ Retail Site Updates

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๐ŸŽ“ Graduation Plaque: Text now renders live on the retail site

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๐ŸŽ“ Graduation Tassel Frame: Text now renders live on the retail site, and features a gold gradient text instead of plain white, and has a new matching stock example

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๐Ÿ–ผ๏ธ New Print Products: 10ร—18 Print and 10ร—18 Group Photo now available in the Custom Offer Creator & Editor

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๐Ÿ“ฑ Capture App 4.20.3 (iOS)

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๐Ÿ”  Alphabetical PhotoTags: Tags are now sorted Aโ€“Z

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๐Ÿ“Œ Persistent PhotoTag filter: Name Lookup will keep your selected filter until you change it or remove itโ€”great for shooting one team at a time

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๐Ÿ’ป New iPad UI for Name Lookup: Multiple sortable columns + participant image counts in green (easy to see whoโ€™s been photographed already)

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โšก Better performance: Faster Name Lookup when working with large rosters

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๐Ÿ“ท Camera support: Sony 7RM3A now supported

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๐Ÿ”„ Auto-rotation fixes for vertical images with CamFi & Canon Wireless

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๐Ÿ“ก Canon Wireless connections working again with the Capture App

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๐Ÿ› ๏ธ Small but Mighty Fixes

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๐Ÿท๏ธ Retail shipping & billing default now set to โ€œSelectโ€ instead of "Alabama"

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๐Ÿ“‘ Updated templates for PhotoRoster/Positive ID Roster spreadsheets

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๐Ÿ“‚ CSV roster uploads now supported (not just Excel files)

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๐Ÿ” Ctrl+F search now works on the Web Dashboard's Blog page

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๐Ÿ“ Better DPI conversions in uploader & image details for cm โ†’ inches situations

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๐Ÿ‘ค Positive ID Roster fixes for a bug that caused some images to assign to additional Participants

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๐Ÿ–ผ๏ธ Retail Groups tab cutouts now display properly as JPEGs when originals are hidden on the retail site

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Thatโ€™s a wrap for this week! ๐Ÿ’ซ

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From cleaner rosters to new products, these changes should make your workflow smoother and your galleries better.

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Keep being amazing,โ€

Candy ๐Ÿฌ

Letโ€™s get in touch

If youโ€™re a photographer looking to add NowCandid services to your wheelhouse โ€“ set up a call by clicking the button below.

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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Whatโ€™s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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