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Big News: Introducing NowCandidโ€™s All-New Web Dashboard! ๐ŸŒŸ๐Ÿ’ป

Big News: Introducing NowCandidโ€™s All-New Web Dashboard! ๐ŸŒŸ๐Ÿ’ป
Hey there, amazing photographers!

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Candy here with the latest and greatest update in our โ€œBig Newsโ€ series. Weโ€™re thrilled to announce the launch of Web Dashboard 2.0โ€”the final piece in our massive overhaul of the entire NowCandid platform this year.

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With this release, weโ€™ve essentially delivered completely new versions of every aspect of NowCandid, including the Web Dashboard, Mobile Dashboard App, Capture & Upload App, and Retail Site. Welcome to a new era of NowCandid! ๐ŸŽ‰

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Want to check it out yourself? Head to (app.nowcandid.com) and log in!

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A Whole New Experience ๐Ÿš€

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With Web Dashboard 2.0, youโ€™ll notice a fresh, intuitive interface and a host of new features designed to make managing your photography business easier and more efficient.

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Offer Creation is one of the biggest additions to the new Dashboard, but since weโ€™ve already covered that in a previous blog post (click here to read that blog post), letโ€™s dive into the other exciting updates! ๐ŸŒ

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New Home Tab: Stay on Top of Everything ๐Ÿ 

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Your new Home Tab provides an at-a-glance overview of recent activity in your account. You can quickly see orders, sales, and upcoming, active, or recent Events. Weโ€™ve also rebuilt the Sales & Events reports from the ground up.

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These reports now include more filter options and can be easily downloaded, giving you the data you need, when you need it.

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Expanded Event Management Tools ๐ŸŽ›๏ธ

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Event creation may feel familiar, but there are now way more tools at your disposal for managing Events. Letโ€™s dive into each of these new features!

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Marketing History ๐Ÿ“Š

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Now you can view the full marketing history for each Event directly from the dashboard. This lets you track all your promotional efforts and ensure things are running smoothly as your Event progresses.

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Participant Management ๐Ÿ‘ฅ

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Participants are now fully visible and editable in the dashboard. You can also access and share their personal gallery links directly from this section, making it easier to manage and support your clients.

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Roster Uploads ๐Ÿ“‹

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Got a list of participants? You can now upload rosters directly to your Event, streamlining the process of adding participants manually and enabling NowCandid's (Name Lookup Workflow)

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Full-Resolution Image Downloads ๐Ÿ“ธ

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Need to pull an image for a customer or event organizer? You can now download your full-resolution images directly from the Manage Images section of the dashboard.

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Image Uploader Improvements ๐Ÿ–ผ๏ธ

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The image uploader now checks all images for compatibility before uploading them. This includes checking for correct file type, DPI, color profile, and more, helping you (and us!) avoid production and support issues before they arise.

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Custom Backgrounds ๐ŸŒˆ

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Add a personal touch to your Events with our new Custom Backgrounds feature. You can upload up to 4 custom backgrounds per Event, allowing your clients to choose a backdrop that suits their style.

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Learn more in our (Custom Backgrounds blog post)

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Full Frame Overlays ๐ŸŽจ

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Our new Full Frame Overlay feature lets you apply full-frame graphics to your photos, giving them a unique, professional look.

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Explore how this can enhance your photos in our (Full Frame Overlay blog post)

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"Greek" Keyboard ๐Ÿ‡ฌ๐Ÿ‡ท

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Now you can use a Greek keyboard when adding text titles to your photos, offering more personalization to Text Overlays for your fraternity and sorority clients.

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Customizable FreePics Texts โœ‰๏ธ

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The โ€œYour images are arriving soonโ€ text that gets sent via FreePics is now customizable! Tailor your messaging to better suit the tone and style of your Event, or even promote an Event's sponsor!

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Event Management Portal: Selective Access for Photographers ๐Ÿ”‘

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Introducing the new Event Management Portal! This tool allows you to provide selective access to your Events for lead photographers without giving them full access to your account.

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The portal uses the same email + passcode login as the Capture & Upload App and grants the user access to the following settings and features:

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  • Image Viewing & Retail Image Visibility Settings
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  • Manual Image Uploading
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  • Participant Editing & Manual Participant Adding
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  • All Gallery Access & Personal Galleries Access
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  • LiveLoop URL Access
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  • Image File Downloading
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  • QR Code Access

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This is perfect for giving your photographers the tools they need without compromising the security of your entire account. The portal can be accessed at (www.quic.pics/portal), so it doesnโ€™t even mention NowCandidโ€”keeping things sleek and professional.

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Private Shareable Gallery URL ๐ŸŒ

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Need to share Event photos with an organizer? Weโ€™ve got you covered with a new private shareable downloadable gallery URL.

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This makes it easy to provide event organizers with any photos they need, all in one convenient place, without transmitting hundreds of large image files via Dropbox, Google Drive, or similar services.

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New Image Upload Tester ๐Ÿงช

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Worried about compatibility issues? The new image upload tester allows you to test a single image before even trying to upload it to your Event.

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It checks for issues like color profile, DPI, file size, file type, and incompatible characters in the file nameโ€”making sure everything runs smoothly.

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Rebuilt UI for Key Pages ๐ŸŽจ

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Weโ€™ve also rebuilt the Account Settings, Resources, and FaceMatch Import pages from the ground up with a fresh new UI. These updates ensure a more intuitive and efficient experience across the (dash)board!

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And More to Comeโ€ฆ ๐Ÿ”ฎ

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Weโ€™re not done yet, folks! Thereโ€™s more exciting stuff on the way, so stay tuned for future updates.

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We canโ€™t wait to see how you use our new Web Dashboard to take your photography business to the next level.

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As always, if you have any questions or need assistance, weโ€™re here to help!

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Cheers and sparkles,

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Candy ๐Ÿฌ

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Weekly Recap: Smarter Upload Errors, Better Luxe Renders & Invoice Fixes ๐Ÿฌโœจ
Feature Updates
March 27, 2026

Weekly Recap: Smarter Upload Errors, Better Luxe Renders & Invoice Fixes ๐Ÿฌโœจ

2
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Hey photo friends! ๐Ÿ‘‹

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This weekโ€™s updates are all about clearer feedback, smoother retail rendering, and a few helpful fixes across the Dashboard, Check-In, and Capture App.

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๐Ÿ–ผ๏ธ Retail: Better Luxe 3D Renders

โ€

A few important improvements landed for Luxe products on retail:

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โœจ Luxe Prints 3D renders now work correctly for horizontal images

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๐Ÿ’ก Luxe render lighting improved so products look more natural and less over-bright

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๐Ÿ“ฑ Mobile cropping on 3D renders is much more stable and performant

  • Fixed an issue where gesture-based cropping could crash on mobile devices

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If youโ€™re selling Luxe products, this should make the preview experience feel more polished.

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๐Ÿ“ค Dashboard: Clearer Image Upload Errors

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The Image Uploader now does a better job explaining what actually went wrong:

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๐Ÿšซ Oversized files now show the real reason

  • Instead of a vague โ€œError uploading,โ€ files over the limit will correctly say the image is too large

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๐Ÿ“ File size is now included in the error message

  • Example: File size is over 20 MB (25.3 MB)

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๐ŸŒ Network issues now say โ€œNetwork Errorโ€

  • Much clearer than a generic upload failure

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๐Ÿ” Automatic retry for network errors

  • The uploader will now retry up to 5 times before giving up

โ€

A small change, but a much better experience when uploads hit a snag.

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๐Ÿงพ Dashboard Fixes & Improvements

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๐Ÿ“„ Profile invoices fixed

  • Invoices from January onward should now load correctly
  • Invoices are also now easier to find through Sidebar Find and Candy navigation

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๐Ÿ‘ฅ PhotoRosters wording updated

  • โ€œMembersโ€ is now โ€œContactsโ€ for better consistency across NowCandid

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๐Ÿ“Š Participant image counts fixed on the Event Participant List for certain Positive ID edge cases

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๐ŸŽจ Fixed an overlay importer edge case that could make Events appear twice in the list

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๐Ÿคณ Check-In Improvements

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๐Ÿ“‹ Fixed the list of existing check-ins going off-screen for accounts with a lot of check-ins

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โœ๏ธ Some check-in copy was updated for clarity

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๐Ÿ“ฑ Capture App 5.4.1 (iOS OTA)

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๐Ÿ”’ Fixed PhotoBooth and Selfie Check-In Station close buttons not working on devices without a passcode set up

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Thatโ€™s the update for this week! Better Luxe previews, clearer upload feedback, and a handful of fixes to keep things running smoothly.

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Keep creating magic,โ€

Candy ๐Ÿฌ

Weekly Recap: Jersey Jotter Page, Smarter AI Edits & Android Improvements ๐Ÿฌ๐Ÿ“ธ
Feature Updates
March 20, 2026

Weekly Recap: Jersey Jotter Page, Smarter AI Edits & Android Improvements ๐Ÿฌ๐Ÿ“ธ

4
ย minutes read
Hey photo friends! ๐Ÿ‘‹

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This week brings a mix of sports-focused tools, AI editing upgrades, and performance improvements across the Dashboard and Capture App.

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Letโ€™s get into it.

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๐Ÿˆ New: Dedicated Jersey Jotter Page (Sports Events)

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Jersey Jotter just got a big usability upgrade with its own dedicated page:

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๐Ÿ”ข Search images by jersey number or color (just like retail search)

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๐ŸŽ›๏ธ Easily enable/disable number & color recognition

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๐Ÿ“Š View totals for detected numbers and colors

โ€

๐Ÿ“ Automatically appears for Sports events only

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If youโ€™re working high-volume sports, this should make organizing and finding images much faster.

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Same filters your customers have come to expect, right in the Dashboard!

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๐ŸŽจ Candy Image Studio: Better Results + New Styles

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Candy Image Studio continues to level up:

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โœจ Improved edit quality across multiple nodes

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๐Ÿ›ก๏ธ Smarter safety system for safer outputs

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๐Ÿ–ผ๏ธ Example thumbnails added to many nodes (so you know what to expect)

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๐Ÿ†• New AI Styles:

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๐Ÿงธ Chibi

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๐Ÿง 3D Cartoon

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๐Ÿฆธ Action Figure

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Not sure when this one specifically would be helpful, but it's cool isn't it!

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โšก Dashboard Improvements

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๐Ÿš€ Faster overall performance across the Dashboard

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๐ŸŽฌ Smoother transitions (faster, and some now morph instead of just fading)

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๐Ÿงน Roster uploads now auto-clean whitespace
Prevents frustrating validation errors from accidental empty spaces in spreadsheets

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๐Ÿ”Ž Fixed โ€œFind a Participantโ€ link in Sidebar Find

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๐Ÿงช Fixed false positives in Image Tester filename validation

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๐Ÿท๏ธ Data & Upload Improvements

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๐Ÿ“„ CORE spreadsheets now supported in roster and PhotoRoster uploads (for those working across CORE workflows)

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๐Ÿ› ๏ธ Marketing & Check-In Fixes

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๐Ÿ“ฉ Fixed duplicate text message edge cases

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๐Ÿคณ Fixed โ€œUpload From Camera Rollโ€ issue on Check-In

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๐Ÿค– Capture App 5.4 (Android Improvements)

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This update focuses on improving the Android experience:

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๐Ÿ“ฑ Immersive mode UIโ€

  • Reduces accidental navigation and keeps the app more stable on devices like Samsung

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๐ŸŽจ Dark-themed native dialogs for alerts and messages

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๐Ÿ”’ Orientation locked to vertical (matching iOS behavior)

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โšก App size reduced ~20% (faster downloads, less storage)

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๐Ÿ”Œ Fixed devices showing as generic โ€œUSB Camera Deviceโ€ instead of model name

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๐Ÿ”„ Fixed Over-The-Air updates not working on some devices

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Thatโ€™s the week!

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A strong mix of sports workflow improvements, better AI editing tools, and faster, cleaner performance across the board.

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See you next week,

Candy ๐Ÿฌ

Weekly Recap: Android Capture App Launch, PhotoTag Downloads & Upload Improvements ๐Ÿ“ธ๐Ÿฌ
Feature Updates
March 13, 2026

Weekly Recap: Android Capture App Launch, PhotoTag Downloads & Upload Improvements ๐Ÿ“ธ๐Ÿฌ

4
ย minutes read
Hey photo friends! ๐Ÿ‘‹

โ€

This weekโ€™s updates include something many of you have been waiting for: the first public release of the Capture App on Android. Alongside that launch, weโ€™ve also improved PhotoRoster workflows, tightened up retail safeguards, and rolled out several capture app fixes across platforms.

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Letโ€™s take a look.

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๐Ÿค– Capture App Now Available on Android (Beta)

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The first Android version of the Capture App (v5.0.1) is now available on Google Play.

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IMPORTANT: This is very new! So it's in BETA at the moment. Meaning, if you want to use Android, we encourage you to try a test Event at your home or office and make sure your flow works with your particular equipment! If you run into any issues, let us know right away!

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This release brings feature parity with the iOS app (with the exception of Photo Booth Mode and AirPrint, which currently are not planned for Android):

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๐Ÿ“ท Supports all of our capture workflows
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โšก Same improved upload system introduced in iOS v5
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๐Ÿ” Camera-triggered auto-launch support
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๐ŸŽจ Android themed icon support
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๐Ÿ“ฑ Edge-to-edge Android UI support

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If youโ€™ve been wanting to run Capture on Android devices, the foundation is now here!

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Screenshots from our new Android Capture & Upload App!

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๐Ÿ“ฑ Capture App Improvements

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iOS โ€“ Version 5.0.1 (OTA)

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A few fixes and small usability improvements landed this week:

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๐Ÿ”Ž Participant not found message when scanning cardsโ€

  • Instead of defaulting to the first participant, the app now clearly shows when a scan doesnโ€™t match anyone.

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๐Ÿ“Š Image gallery stats now update correctly during uploads.

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๐Ÿ“‚ TKO popup now dismisses properly when setting a folder as TKO.

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๐Ÿ–ฅ Windows Capture App โ€“ Version 4.21

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โšก New image upload API improves upload speed and reduces device resource usage
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๐Ÿ“ก Better behavior when signing into events with no connectivity
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๐Ÿ“‚ Event selector now shows only active events when offline, matching iOS behavior

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๐Ÿท๏ธ Workflow Improvements

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๐Ÿ“ฅ Download PhotoTags directly from the PhotoTags pageโ€

  • This makes it simple to reuse or share tags between events.

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๐Ÿ“‚ PhotoRoster uploads increasedโ€

  • Individual image uploads now support up to 5,000 images at once (previously 1,000).

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๐ŸŽจ Candy Image Studio Reliability Fix

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Candy Image Studio uploads now behave more consistently.

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Edited images will now reliably appear in all the same places as the original image, including:

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  • All galleries
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  • FreePics texts
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  • Personal galleries

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Previously, images only appeared if they happened to match faces or were manually assigned.

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๐Ÿ›๏ธ Retail Improvements

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A couple improvements help prevent confusing edge cases for customers:

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๐Ÿ‘ฅ Group products now properly enforce group imagesโ€

  • If someone tries selecting a non-group image for a group product, theyโ€™ll now see a clear error message.

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๐ŸŒ New international shipping noticeโ€

  • For non-US shipping addresses, customers now see a helpful reminder that customs or import fees may be charged by their country in addition to international shipping fees.

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๐Ÿ–ฅ๏ธ Dashboard Improvements

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Some smaller UI improvements landed this week:

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โœจ Toggle switches now animate smoothly instead of appearing choppy.

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Thatโ€™s the week!

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The Android Capture App launch is a big step toward expanding device flexibility, and the PhotoTag downloads and PhotoRoster improvements should make event setup a little easier as well.

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See you next week,

Candy ๐Ÿฌ

Letโ€™s get in touch

If youโ€™re a photographer looking to add NowCandidโ„ข services to your wheelhouse, set up a call with us!

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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Whatโ€™s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

  • List One
  • List Two
  • List Three
  • List Four
  • List Five

This is a link

This is bold text

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