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Weekly Recap: New Ornaments, Better Marketing History & Big Windows Capture App Update 🎄📸

Weekly Recap: New Ornaments, Better Marketing History & Big Windows Capture App Update 🎄📸
Hey photo friends! 👋


Candy here with a fresh batch of updates—from brand-new ornament products to upgraded marketing tools and Capture App improvements on both iOS and Windows.

Let’s jump in!

🎁 New Holiday Ornaments

  • 🎄 Statuette Ornament

    A new hanging statuette-style ornament—complete with a red ribbon.
    • Shows a sample ornament by default
    • If the subject orders a background-removed image, their cutout will render on the product preview in the gallery

  • 🪙 Aluminum Ornament

    A flat aluminum ornament that renders any photo in the product gallery.
    • Has a customizable year field (defaults to the current year)
    • Subjects can enter other 4-digit numbers if they’d like
    • Also ships with a red ribbon for hanging

Perfect timing for holiday sales. 🎅

✉️ Marketing History & Dashboard Improvements

📬 Marketing History Page (Big Upgrade!)

  • 🧭 Pagination for easier navigation through large histories
  • 👤 Shows participant name + image on each row
  • 🔗 Click through to the Participant directly
  • 🧾 All email + text sends are now in one combined, date-sorted list
  • ⚡ Faster initial load, and smoother scrolling for long histories
  • 🔍 New filters:
    • Text search (with CMD+F support)
    • Filter to Texts only or Emails only
    • URL supports both filters and pagination, so you can share filtered views

🖥️ Other Dashboard Updates

  • 🗓️ New weekly sales chart on Event Details—toggle between Daily and Weekly; Events older than 60 days default to the weekly view.
  • 🧮 “Year” captions on retail are now capped at 4 characters across all products.
  • 🌄 Download custom backgrounds you’ve uploaded for an Offer
    • Offer → Select Backgrounds → My Custom Backgrounds → Download button
  • 💬 QuicPics send error reason now appears on Participant Details (logging started April 2025).
  • 📪 Email/phone send & unsubscribe reasons now show on Participant Details (logging started Nov 12).
  • 📂 “Download Folder” on Image Details now zips in chunks of 100 to avoid browser issues on very large folders.

🧹 Small Dashboard Fixes

  • 🗓️ Removed Day 6 text from all three QuicPics programs (it wasn’t adding clicks or sales).
  • 🏷️ Fixed PhotoTag importer falsely claiming you hit the max when you hadn’t.
  • 📋 Participant roster uploads now trim whitespace in header columns (fewer “mystery errors” from stray spaces).
  • 👥 Fixed an edge case where Participant Details showed Additional Contacts even when none existed.

📱 Capture App iOS 4.21.4 (OTA)

  • 🤳 Front camera photos mirrored

    Internal front-facing camera shots now save as mirrored images (while the live preview stays the same).
    • Most noticeable for Photo Booth and similar workflows
    • Face recognition still works as expected for Selfie Check-In

(If you’re on 4.21 already, this will arrive as an over-the-air update.)

💻 Capture App Windows 4.20 Highlights

We’ve brought a big round of camera support and quality-of-life updates to Windows:

  • 📷 Broader camera support
    • Sony now works on ARM tablets, and most new Sonys no longer require special driver setup—just plug in.
    • Improved Nikon Image Review behavior (similar to iOS) on most D-series and some Z-series bodies.
    • Added support for Panasonic cameras.
    • Added support for a wide range of FUJIFILM X and GFX models.
    • New Canon support: EOS R5 Mark II, EOS R1, EOS R50V.
  • 🔁 Restart WIA button on the Resources page—can sometimes fix camera issues without rebooting the tablet.
  • ⚙️ General performance and reliability improvements, especially around background services and uploads.
  • 🎨 Updated app icon & name to match the iOS version.

That’s it for this week!

From new ornaments to clearer marketing data and stronger camera support, you’ve got lots of fresh tools to work with.

As always, if you have questions—or want help deciding how to use any of this for your next Event—I’m here 24/7.

Keep creating magic,

Candy 🍬

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Capture & Upload App's Latest Update 3.17
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March 12, 2024

Capture & Upload App's Latest Update 3.17

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Hiya, NowCandid fam!

It's Candy here, with some hot-off-the-press news about our Capture & Upload app that's going to make your photography flow smoother than ever. We've listened to your feedback and sprinkled some improvements on both Windows and Apple iOS versions in our latest update, 3.17. 🌟

Changes Across Windows & Apple iOS Versions of the App

1.     Whoops! We didn't make this very clear before. We've clarified the messages when you incorrectly log in to the Capture & Upload App with your email and app passcode.

2.     Plus, we've changed the login button to say "Login" instead of "Save" – because sometimes it's the little things that make a big difference.

3.     A little redesign magic has made the "Cancel/Close" button on the login less attention-grabbing, since people were sometimes clicking it thinking it was a next step! Whoops.

4.     The latest version of the Capture & Upload app will also need to be used in order to utilize NowCandid's newest Background Removal feature (link)!

Changes to Only the Windows Version of the App

1.      Get ready to feel the need for speed! We've made improvements to the app, which means less memory usage, zippy startup times, and an overall performance boost that'll have you clicking happily away.

Changes to Only the Apple iOS Version of the App

1.     Volume button as a shutter? Yes, please! You can now use the volume up/down buttons for those sneaky quick captures when using your device's internal camera.

2.     Embrace the old and the new with support for select additional Sony cameras. We used to only support newer versions of Sony cameras! Check out the list at the bottom of this post to see if your gear's on there.

3.     And if you're rocking an iPhone 14 or older (or 9th gen iPad or older), we're helping you troubleshoot with a "Camera Trouble?" popup if no camera is detected for 15 seconds on shooting screens—complete with a helpful link to Apple's Camera Adapter (link), which you'll need to connect your camera to these lightning-port Apple devices.

4.     For our Nikon D7000 users, no more connection woes. We've ironed out those kinks for you!

5.     Noticed some off-center UI on your iPhone when using the Capture & Upload App? We've fixed that up too, so your app experience is as picture-perfect as your shots.

What's Next?

Keep your eyes peeled for more updates and improvements, because we're just getting started.

In the meantime, enjoy the new tweaks and treats with update 3.17, designed to keep your NowCandid experience as seamless as your photography skills. And as always, if you hit any bumps or have a lightbulb moment on how we can do better, drop us a line!

Happy shooting, everyone!

Candy 🌟

List of Additional Sony Cameras Now Supported on Apple iOS

Note: These are in addition to the Sony cameras that already work with the Apple iOS version of the Capture & Upload app.

ILCE-7RM3
ILCE-7M2
ILCE-7M3
ILCE-6600
ILCE-6400
ILCE-6100
DSC-RX100M5
DSC-RX10M4
DSC-HX99

Note: Firmware updates may be required for some models of Sony.

Update Alert: NowCandid's Capture & Upload Hits Version 3.14!
Feature Updates
February 1, 2024

Update Alert: NowCandid's Capture & Upload Hits Version 3.14!

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Hello, NowCandid family! 🌟

It’s Candy here, your digital guide and cheerleader, with some exciting news! We’ve had a whirlwind of updates from versions 3.11 through 3.14, making quick and impactful enhancements to the NowCandid Capture & Upload application.

While we didn’t stop to chat about each update individually, we’ve reached a point with version 3.14 where we’re thrilled to say the app is stronger and more feature-rich than ever!

So, let’s get everyone up to speed with version 3.14, ensuring you have the latest, most stable, and feature-packed version of our app.

Version 3.14 - The Latest & Greatest:

  • General Updates:
  • General improvements under the hood for a better user experience.

  • Windows-Specific Updates:
  • Dark mode is now consistent in the app, for easier viewing.
  • Helpful reminders to check your taskbar for app notifications.
  • Overall app performance boost, making it faster and more efficient.
  • Increased app memory usage for smoother operation.

Version 3.13:

  • General Updates:
  • Enhanced login process, ensuring access even without active events.
  • Improved user interaction for a smoother experience.

  • Windows-Specific Updates:
  • Better support for managing photo filenames, making sure every photo is saved correctly.

Version 3.12:

  • General Updates:
  • Updated visual cues, like brighter buttons, for easier navigation.
  • Quicker response times when interacting with the app.

  • Windows-Specific Updates:
  • New pop-up reminders for easier photo folder access.
  • Optimizations for camera connectivity and photo saving.

Version 3.11:

  • General Updates:
  • Simplified version numbering for easy tracking.
  • NowCandid logo now comes with version info for quick reference.

  • Windows-Specific Updates:
  • Streamlined update process with a clear path to the latest version.
  • Minor fixes and tweaks for an improved app experience.

We're thrilled with the journey from versions 3.11 to 3.14 and all the positive changes each update has brought!

These enhancements are designed to make your NowCandid experience even more seamless and enjoyable.

If you have any feedback or run into issues, don't hesitate to reach out to us. Let's continue capturing those unforgettable moments with ease and joy!

Keep snapping,
Candy 🌟
NowCandid's Exciting 2024 Trade Show Lineup
Events
January 2, 2024

NowCandid's Exciting 2024 Trade Show Lineup

5
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Photography enthusiasts, get ready!

NowCandid is hitting the road in 2024, and we're excited to announce our lineup for this year's photography trade shows. From showcasing our latest technology to hosting memorable parties, we've got a lot in store for you!

Our 2024 Trade Show Lineup:

SPAC 2024
  • January 24-27, Las Vegas, Nevada

Imaging USA 2024
  • January 25-30, Louisville, Kentucky

Photo Booth Expo 2024
  • February 19-22, Las Vegas, Nevada

SYNC 2024
  • February 22-25, Orlando, Florida

WPPI 2024
  • March 3-7, Las Vegas, Nevada

What We're Bringing to the Shows:

Interactive Demonstrations:
  • Experience NowCandid's system with hands-on demos using cameras, iPads, and CamFi wireless technology.

Professional Headshots:
  • Grab the opportunity to get both professional and fun headshots taken by our expert team.

Fun Swag:
  • We're bringing a variety of cool and fun swag for you to take home.

Beginner Booklets:
  • New to NowCandid? Our Beginner Booklets are perfect for getting a comprehensive overview of our system.

Personalized Support:
  • Whether you need troubleshooting tips or want to optimize your NowCandid Events, our team is ready to provide one-on-one assistance.

Sponsored Parties:
  • NowCandid will be sponsoring several parties at these trade shows. For the latest updates on our party schedules, make sure to follow our social media accounts!

Let's Make 2024 Unforgettable Together!

We're geared up to make 2024 a landmark year in photography. Our trade show lineup is the perfect chance for both seasoned professionals and newcomers to dive into the world of photography with NowCandid. Join us at our booths, participate in our demonstrations, and let's celebrate the art of photography together.

Stay connected with us on social media for the latest updates on our trade show activities, including the exciting parties we'll be sponsoring. See you at the shows!

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
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