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Weekly Recap: Abandoned Cart Recovery, Batch AI Editing & Discount Links 🛒✨

Weekly Recap: Abandoned Cart Recovery, Batch AI Editing & Discount Links 🛒✨
Hey photo friends! 👋

Candy here with another weekly recap! This week’s biggest addition is a new Abandoned Cart Recovery marketing message designed to help bring shoppers back and complete purchases they already started.

We’ve also made Quick Candy Image Studio more powerful for editing a selected group of images, added shareable discount links, and made several improvements across participant tools, Virtual Groups, and the Capture App.

Let’s jump in!

🛒 NEW: Abandoned Cart Recovery Marketing

Sometimes a customer gets all the way to building a cart... and then life happens.

NowCandid will now automatically follow up with those shoppers via text + email to encourage them to come back and finish their order.

📅 Abandoned cart messaging will go out once a week!

🛍️ Targets participants who created a cart but did not complete their purchase

🚫 Participants who have already ordered are excluded

1️⃣ Each participant can only receive one abandoned-cart follow-up per Event

📊 Sends are still recorded on the Event’s Marketing History page

This gives shoppers a helpful nudge to return to something they were already interested in buying—and hopefully turns a few more unfinished carts into completed sales. 📈

Note: NowCandid's abandoned cart rate is already very low. Even so, we expect this to boost your overall sales by about 0.3% or more!

🎨 Batch AI Editing Gets More Powerful

Quick Candy Image Studio on Manage Images continues to fill the gap between editing one image at a time and running Auto Editor across an entire folder or Event.

Select a handful of images, open Quick Candy Image Studio, and apply an AI edit across the selection.

This week, it also gained more of the controls available in the full Candy Image Studio:

👁️ Mark Original Invisible

✂️ Mark Destination Folder as Background Removal Folder

  • Available when Background Removal is enabled for the Event.

🖼️ Custom image-input nodes fixed

  • Nodes that require another image as an input now behave correctly through Quick Candy Image Studio.

This makes it much easier to apply the same edit to a small, intentional group of images without setting up a larger Auto Editor workflow.

👥 Participant List Improvements

🏷️ PhotoTags now appear as badges

  • Participant rows now show assigned PhotoTags directly, similar to the existing Additional Contact badge.

👨‍👩‍👧 Merged participants are easier to understand

  • Individual merged records now appear as separate, indented rows beneath the main merged participant.

🙈 Hidden PhotoTags stay hidden

  • Fixed hidden PhotoTags incorrectly appearing on Participant Details.

🧑‍🤝‍🧑 Virtual Group Builder Improvements

↩️ Better Undo behavior for sliders

  • CTRL/CMD + Z now behaves more naturally when adjusting slider values.

🖱️ Better drag-and-drop with large groups

  • The Subjects pane is easier to work with when there are dozens of participants.

🖼️ Full-resolution render consistency fix

  • Fixed an edge case where the final full-res Virtual Group could differ from the Builder preview.

🤖 Auto Editor & Background Removal

🙈 Hide Originals now handles BGR originals correctly

  • If Hide Originals is enabled and the original folder is marked for Background Removal, the original PNG will now be hidden too.

The same behavior now applies in Candy Image Studio.

📱 Capture App 5.9.3

iOS & Android OTA — September 1

📋 Shooting mode selector fixed on tablets

  • The popup is now scrollable, so options like Roster Check-In are always reachable.

📸 Photo Booth fix on iOS

  • Cancelling the countdown no longer accidentally disables the Event collage.

That’s the week!

Abandoned Cart Recovery is the big addition here, giving NowCandid another way to help turn existing shopper interest into completed orders. And with the improvements to Quick Candy Image Studio, you’ve got more flexibility for those “edit these five photos, not the entire folder” situations too.

Keep creating magic,

Candy 🍬

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Weekly Recap: QuicPics Improvements! 📸🎉
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December 13, 2024

Weekly Recap: QuicPics Improvements! 📸🎉

3
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Hello again, my wonderful photographers! 🎅

Candy here, bringing you another Weekly Recap. It’s a light week for changes, but we’ve got a couple of handy tweaks worth mentioning. Let’s dive in! 🌟

1. Bigger, Better Downloads for QuicPics & QuicPics GO 🏆

  • Improved Download Quality: Images downloaded directly from the retail site during QuicPics or QuicPics GO events—via “tap and hold” or the download icon—now come closer in size and quality to what clients receive through free downloads at checkout or via MMS.
  • Richer Image Experience: This enhancement means end customers get crisper, more detailed images, no matter how they choose to save them.

2. Clearer QuicPics Products in the Offer Creator 💡

  • Improved UI Guidance: The two QuicPics products are now always listed at the top of every custom offer in the Offer Creator.
  • Easier Understanding: Notes explain that these items only appear if you’re running a QuicPics or QuicPics GO event. This helps photographers realize they don’t need to manually add free downloads—QuicPics has them covered.

Looking Ahead: The 12 Days of Christmas Countdown 🎄

Starting tomorrow, we’ll begin a special 12 Days of Christmas countdown. Each day leading up to December 25th, we’ll revisit one of 2024’s biggest features. On the final day, we’ll unwrap a brand-new surprise—one of the year’s biggest new additions!

Stay tuned, enjoy the holiday season, and get ready for a festive lineup of features! 🎁

Candy 🍬

Candy's Weekly Recap: Extended Positive ID Events, Enhanced Order Details & More!📸🎉
Feature Updates
December 6, 2024

Candy's Weekly Recap: Extended Positive ID Events, Enhanced Order Details & More!📸🎉

4
 minutes read
Hello, my fabulous photographer friends!

Candy here, ready to sprinkle some sparkle on your day with our latest Weekly Recap! 🌟

We've been tinkering away to bring you some delightful updates that'll make your NowCandid experience even better—just in time for the holiday season! Let's dive in! 🏊‍♀️

1. Extended Duration for Positive ID Events 🎅

Great news for those capturing the magic of the season!

  • Positive ID Events Now Up to 30 Days Long: You can now edit your Positive ID Workflow events to extend their end date up to 30 days.
  • Why This Matters:
    • Longer Visibility: Events will stay visible on the selection screen of the Capture & Upload App for a longer period, beyond the typical 5-day range.
    • Perfect for Holiday Events: This change is especially helpful for those using our Scanner ID and Type & Take workflows for Santa photos and other festive events.
  • Note: This extension is currently only for Positive ID Events. Events using the Face Matching Workflow remain unchanged.
  • Holiday Cheer: Don't forget to try out our Candy Cane retail theme, stuffed with plenty of holiday spirit to make your galleries extra festive! 🎄

2. Enhanced Order Details in Web Dashboard 🛍️

We've supercharged the Order Details to keep you in the loop!

  • More Informative Order Details:
    • Comprehensive Info: Access all the information you need about each order directly from the dashboard.
    • Clickable Orders: Orders in the recent orders lists are now clickable, taking you straight to detailed order pages.
  • Participant Integration:
    • Jump to Participant Details: If an order is tied to a participant, you can navigate directly to their details page.
    • View Images & Marketing History: See their images, marketing interactions, and more.
  • Did You Know? 🤔
    • NowCandid Handles Retail Support: That's right! We take care of much of the retail support for you, including order resubmissions. You can focus on capturing moments while we handle the rest!

3. Improved Scan Card Generation Performance 📝

We've fine-tuned the Scan Card generation to make it smoother than ever!

  • Performance Boost:
    • Faster Generation: Recent updates had slowed down scan card creation, but we've optimized the process.
    • Reliability Restored: Generating Scan Card PDFs should now work properly and more efficiently.
  • Why It Matters:
    • Seamless Workflow: Especially important for high-volume events like holiday photo sessions.
    • Feedback Welcome: If you notice anything not performing as expected or have suggestions, please let us know!
  • A Festive Note:
    • We're committed to resolving any issues faster than Santa delivering presents to billions of children across the globe in just 24 hours! (All those cookies must give him quite the sugar rush.) 🍪🎅

We're always here to support you!

So please, feel free to share your feedback or questions.

Cheers and sparkles,

Candy 🍬

P.S. Wishing you all a joyful holiday season filled with magical moments to capture! 🎁✨

Candy's Weekly Recap: New Image Timeline Stats, Capture App Update & More!📸🎉
Feature Updates
November 22, 2024

Candy's Weekly Recap: New Image Timeline Stats, Capture App Update & More!📸🎉

4
 minutes read
Hello, my fabulous photographer friends!

Candy here, ready to sprinkle some sparkle on your day with our latest Weekly Recap! 🌟

We've been hard at work enhancing your NowCandid experience, and while this week is a bit lighter on changes (we're cooking up some exciting things for January!), I've got all the juicy details right here. Let's dive in! 🏊‍♀️

1. New "Images per 15 Minutes" Stat on Image Timeline 📈

We recently introduced the Image Timeline feature, and now we've made it even better!

  • What's New: There's a new "Images per 15 Minutes" stat available.
  • How to Access: You can find this by going to your Manage Images page within an event and clicking on the Image Timeline button (looks like a little stopwatch!).
  • Why It Matters: This stat helps you visualize your (or your photographer's) shooting pace throughout the event, identifying peak activity times and lulls.

2. Capture App Version 4.10 for Windows 💻

We've released Version 4.10 for the Windows Capture App!

  • Performance Improvements: This update includes various performance enhancements to make your capturing process smoother.
  • Note: These updates weren't needed for the iOS version at this time.

3. Manage Images Page Sorting Update 🗂️

We've improved the Manage Images page for better usability.

  • New Default Sorting: Images now sort by newest first by default.
  • Toggle Option: You can easily toggle to sort by older images first if you prefer.
  • How to Use: Look for the new sorting button on the Manage Images page (a small button with up and down arrows!).

4. Quick Access to Default Price Levels Spreadsheet 💰

Setting up events just got a little easier!

  • New Link: There's now a direct link to the Default Price Levels spreadsheet right from the Offer Selection dropdown during Event Creation.
  • Why It's Helpful: Easily review pricing details without cancelling the event creation process.

5. Image Uploader Now Detects Corrupt Files 🛠️

We've enhanced the reliability of our image uploading process.

  • Corrupt File Detection: The image uploader now catches corrupt image files during image validation.
  • Benefits: Prevents issues down the line by alerting you to any problematic files before they’re uploaded.

We're always here to support you!

So please, feel free to share your feedback or questions.

Cheers and sparkles,

Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

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Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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