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Teaser: NowCandid's Game-Changing Updates for Photographers!

Teaser: NowCandid's Game-Changing Updates for Photographers!
At NowCandid, we understand that the success of our platform hinges on the success of our photographers.

Over the past year, we have invested significant time, energy and resources into revamping our system, tailoring our software and interfaces to meet the specific wants and needs of photographers. Our commitment is to create solutions that are built around the photographer, for the photographer. Here’s a look at the powerful new features and functionalities coming to NowCandid:

New Updates to Boost Your Business

1. Custom Offers

Until now, NowCandid users could only use our premade Offers, which have been very successful - but the limited options have sometimes been restrictive in certain situations.

Now, we are excited to introduce the ability for photographers to create their own custom Offers.

This means you can now set your own prices, choose your own product lineup, set your shipping costs, and create your own packages.

You can even choose from a variety of color schemes, including animated holiday themes, that will change the color palette of the new retail site, Selfie Check-In site, and Scan Card Check-In site.

Speaking of, the Selfie Check-In site has been overhauled as well! And now will only allow the subject to take a selfie if there is only one face visible in their camera view.

If you're not sure where to start when building your first offer, instead of building from scratch you can use our recommended premade Offers as templates to get started.

Also, we have revamped our text & email marketing system for Custom Offer Events! Text marketing is now a bit trendier, and includes emojis to improve click rates, and gallery links for QuicPics will now be delivered from the same phone number as their QuicPics image files. Plus, if a new image is added to a subject's gallery after they make a purchase, they will now receive a text or email notification that new images have been added since their last visit.

These new features aim to break down significant obstacles NowCandid photographers have faced, and allow for greater flexibility and customization.

2. Simplified Retail Site with new Features

When you create a new Event using one of your Custom Offers, it will utilize an all-new, simplified, retail site! The new site has a very clean and simple look, and comes with a variety of cool features:

  • Cart-Wide Retouching: End customers can order retouching for all items in their cart for one flat price. This incentivizes larger orders, and allows photographers to focus on speedy delivery by skipping pre-upload retouching.
  • Third-Party Sign-In: Customers can sign in using Google, Apple, Facebook, or X/Twitter accounts. This provides access to an Event History of all personal galleries they’ve accessed, and an Order History complete with order statuses.
  • Product Page Rendering: When viewing the product page, most products will render with the customer's selected image, right there in the product gallery!
  • More Product Customization: Customers can choose from multiple product styles, and change an art style's primary & accent colors before adding the product to their cart.
  • AI Background Generation Tools: For images with backgrounds removed, customers can use text prompts to generate unique AI backgrounds tailored to their specifications, or choose from a variety of popular defaults.
  • Live Face Match Groups: Similar to our popular Group-by-Face feature, this allows faces in a Face Matching Event's gallery to be clicked to view other images in the Event with a matching face. However, this runs live during an Event (not just by triggering it afterwards) on all Tapped or Checked-In faces within the Event.
  • Retail Header Tweaks: Now includes the Event Name first and foremost, followed by your Business Name! Retail Support contact info will be featured frequently throughout the remainder of the sales process.
  • More Private Galleries: Personal Gallery links now require both an Event Name and a corresponding randomized sequence unique to that participant. Making each gallery more private than ever before.

3. App Version 4.0

Our upcoming app version 4.0 for iOS and Windows is a complete overhaul of version 3.22, including:

  • Improved UI: A refreshed user interface for a smoother experience.
  • Dark Mode: A new Dark Theme for the app's UI that also optimizes battery saving on OLED iOS devices.
  • Pre-Highlighted Faces: Enhanced Face Matching with pre-highlighted faces ensures subjects never miss their face when tapping.
  • Significant Performance Improvements: Reduced bugs, lag, and improved battery life.

4. Event Management Improvements

When managing your new Custom Offer Events (different from traditional NowCandid Events) you'll have access to new Event Management tools and information.

  • Manage Participants: A new Manage Participants interface so you can access your subjects' personal gallery URL.
  • Marketing Tracking: Number of marketing pieces sent out (counting both texts & emails sent).
  • Recent Orders: A new "recent orders" window.
  • Sales Chart: A new sales chart tracking sales over the first 30 days from your Event's start date.
  • Image Uploader: An all-new image-upload tool with a variety of improvements.

Why NowCandid?

NowCandid is designed to be incredibly simple to use, with no subscription fees, startup fees, or license fees. We only make money when you do.

Our platform is built to help you scale your business and brand by being completely white-label, handling customer support for your retail customers, and replacing orders damaged in shipping—all for free.

This means there's more time for you to focus on booking and shooting, while we handle the rest.

Ready to take your photography business to the next level? Embrace NowCandid’s new features and watch your business thrive!

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Weekly Recap: Apple Pay Everywhere, Capture App 4.22 & Clearer Check-Ins 🍬📱
Feature Updates
December 19, 2025

Weekly Recap: Apple Pay Everywhere, Capture App 4.22 & Clearer Check-Ins 🍬📱

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 minutes read

Hey photo friends! 👋


Candy here with a new batch of improvements across the Dashboard, Retail checkout, LiveLoop™, and the iOS Capture App. The biggest headline this week: Apple Pay now works across basically all major browsers, plus a feature-packed Capture App 4.22.

🛍️ Retail: Apple Pay in More Browsers

🍎 Apple Pay is now supported on Chrome, Edge, and Firefox

  • 🍎 Including on Windows and Chromebooks. More shoppers can check out faster with fewer steps.

🧾 Manual checkout fixes

  • ✅ Fixed an edge case where “Shipping address is same as billing” still forced shipping entry
  • 🧹 Fixed an edge case where a prefilled participant email had trailing whitespace and blocked checkout

📱 Capture App iOS 4.22

📷 Fujifilm file names now match the camera’s file name

  • Helpful for keeping filenames consistent with what you see on-camera.

📺 AirPlay shows the latest/selected image by default

  • Think of it like a one-device, real-time mini slideshow. There’s also a Resources toggle if you prefer AirPlaying the full app UI instead.

🧩 Folder naming rule update: No underscores in folder names

  • Underscores are now reserved internally, so the app will prevent using them in folder names going forward.

🏷️ Selfie Check-In Station can require PhotoTag check-in

  • Matches the web behavior and is controlled via your Custom Offer Advanced Settings.

🫥 Check-in reference images hidden from the shooting strip

  • Keeps the strip cleaner and focused on the images that matter for sales.

🖥️ Dashboard: Clarity & Capability Updates

🏷️ Additional Contact badges on PhotoRoster page

  • Additional contacts now show a badge there, just like on the Participant List page.

🚫 Legacy Events can be marked invisible

  • The visibility toggle is now available on legacy event details pages too.

🍬 Candy got smarter and more capable

  • Improvements across: main Candy, Compare Report Candy, Image Timeline Candy, and Mini Candy.

📊 Compare Report improvements

  • ✍️ Fixed a typo
  • 🧠 More intelligent summary output

🧾 Reports fix: Hidden events no longer appear in the specific event selector

🌀 LiveLoop™ Fix

🧼 Cutout preview edge case fixed

  • Cutouts won’t show with a checkered background during the “in-progress” phase. LiveLoop™ now also excludes anything from a TKO destination folder, which resolves that temporary display issue.

✅ Check-In Label Updates

🧑‍🏫 Non-sports Events now use clearer labels

  • “First Name” → Photo Subject’s First Name
  • “Last Name” → Photo Subject’s Last Name

That’s the scoop for this week!

Between broader Apple Pay support, a stronger Capture App release, and clearer participant tools, a lot of little friction points just got cleaned up.

Keep creating magic,
Candy 🍬

Weekly Recap: Horizontal 3D Plaques, Event Calendar View & PhotoTag LiveLoop Links 📅🌀
Feature Updates
December 12, 2025

Weekly Recap: Horizontal 3D Plaques, Event Calendar View & PhotoTag LiveLoop Links 📅🌀

5
 minutes read
Hey photo friends! 👋

Candy here! This week’s updates are big on visual workflows: more orientation options for our 3D products, a new Calendar view for Events, and PhotoTag-powered LiveLoop™ links for better slideshow control.

Let’s jump in!

🖼️ Big Product Upgrade: Horizontal Orientation for 3D Plaques & Prints

End customers now have more flexibility when ordering these 3D-rendered products:

🎓 Graduation Plaque now supports a new horizontal design

  • • 🔄 Customers can switch orientations during the live 3D render
  • • 🖼️ Updated 2D render support included as well

🪧 Premium Plaque now supports a horizontal design

  • 🔄 Orientation can be switched during the live 3D render

🖨️ Premium Print now supports a horizontal design

  • 🔄 Orientation can be switched during the live 3D render

✍️ Caption preview fix: Premium Print/Plaque now correctly reflect the default “Line 2” in the 3D render before a shopper enters their own text

These updates make it easier to sell premium products even when the “best” shot isn’t a perfect vertical crop.

📅 New Dashboard Event Calendar View

Prefer a more visual way to plan and review your schedule?

🗓️ Event Calendar is now available via the calendar button on the Event List page

👀 Great for spotting what’s coming up at a glance, instead of scanning a long list

🌀 LiveLoop™: PhotoTag Links

LiveLoop™ just got more flexible:

🏷️ PhotoTags now have LiveLoop links

  • • Found in a couple places on the PhotoTag page in the Dashboard
  • • Pulls in new images automatically, just like a normal LiveLoop™

🧾 Cleaner titles & history

  • • LiveLoop page now shows the Event name in the title bar, history, and links
  • • PhotoTag links show as: PhotoTagName – EventName

Perfect for running separate slideshows per team, division, day, or group without juggling multiple Events.

🖥️ Dashboard Improvements

🧹 New “Clear” button in Manage Images select mode (clear selections without re-entering select mode)

📋 PhotoRoster uploads improved:

  • • 📞 Additional phone columns now ignore parentheses (like main phone)
  • • 🔀 Columns can be in any order (matching Event roster upload behavior)

🔗 Fixed Image Details lightbox link for images manually removed on Participant Details

🧾 Positive ID Code PDF sorting updated:

  • • A–Z participants with no PhotoTag
  • • Then PhotoTags A–Z (participants A–Z inside each)
  • • Then blank cards at the end

🛍️ Retail & Check-In Updates

🚫 Invisible Events are now truly inaccessible

  • • If an Event is marked invisible, its retail site + check-in pages now show an “Event is no longer available” screen

🌎 Positive ID check-in phone formatting helper

  • • If an existing registration code has a phone without “+”, we’ll append “+1” to default to US country format (unless it already starts with “+” for another country)

🧩 Fixed a retail site crash when the Statuette Ornament was included in a package

🛡️ iPhone GalleryGuard now loads faster

🛠️ Misc Fixes & Improvements

🖨️ Backprinting updates for existing Events when your business info is updated (previously it was locked to whatever info existed when the Event was created)

✉️ Fixed a strange edge case where email-only participants wouldn’t send if another email in the queue contained “.@”

✅ Improved email validation across all web check-ins

That’s the week!

Between horizontal premium product designs, PhotoTag-level LiveLoops™, and a Calendar view for Events, you’ve got a lot more control over how things look and how you run the day. 💫

Keep creating magic,

Candy 🍬

Weekly Recap: Upgraded Grad Plaque, Retail Polish & More🎓✨
Feature Updates
December 5, 2025

Weekly Recap: Upgraded Grad Plaque, Retail Polish & More🎓✨

5
 minutes read
Hey photo friends! 👋


Candy here. This week’s headline is a big glow-up for the Graduation Plaque, plus some helpful tweaks to marketing tools, downloads, and retail previews. Here’s what changed.

🎓 Graduation Plaque: New Look, New Render

The Graduation Plaque just got a major upgrade:

  • 🆕 New physical product with an updated finish and feel
  • 💰 Cost increase of $0.48 to match the upgraded production
  • 🌀 New live 3D render on the store sheet (like the Premium Print/Plaque experience)
  • 🖼️ 2D render on the checkout sheet for performance
  • 🔻 Diamond Press upsell removed (was available on the previous version, may return in the future)

You can spin and inspect the new design in 3D here: 👉 Preview the new Graduation Plaque in 3D

Perfect for seniors and ceremonies where your customers want a keepsake that really feels special.

🔒 Private Image Download Gallery

The Private Image Download Gallery now has a new landing popup.

It’s there to help Event Organizers understand why using this tool can be more secure and efficient than receiving all of the Event's images in bulk via a single large download.

📊 Dashboard Updates

📈 Marketing History chart improvements

  • Chart is now hidden when empty, so no more blank space
  • You can switch between Daily / Weekly / Monthly views

📑 Participant Download spreadsheet upgrades

  • Now includes each participant’s retail gallery URL
  • Handy if you’re doing third-party marketing or need to drop direct links into outside tools or messages

🛍️ Retail Site Improvements

🔘 Photo Button render updated

  • New live render that is larger, cleaner, and has no background
  • Matches the style of other renders
  • Render assets are about 15% smaller (faster loads)

⬇️ Press-and-hold download wording fixed

  • Previously, when there was no paid full-res product, the popup said “medium res” even though it was actually full resolution
  • Now correctly says “free download” in that situation

📸 Press-and-hold download fixed on QuicPortraits

  • Press-and-hold works properly again on QuicPortraits Events

🖼️ Luxe Prints artwork fix

  • Store sheet no longer shows artwork overlays on Luxe Prints (since art isn’t available on that product, yet!)

🧱 3D render cropping fix

  • Horizontal previews for 3D renders on the store sheet now use a center crop, not a full-fit that squished the image in the render, whoops!

🧩 Misc / QuicPics GO

👥 Group image flagging in QuicPics GO!

  • You can now flag images as Group Photos in QuicPics GO! via the Dashboard
  • Works similarly to other non-Quic event programs and keeps group images organized for marketing and gallery behavior

That’s it for this week!

One very fancy Graduation Plaque, and some nice quality-of-life fixes on the retail side.

Keep doing great work,

Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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