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New Orleans Event Photography: Social Sales Up 60%

New Orleans Event Photography: Social Sales Up 60%

New Orleans Event Photography, led by the dynamic duo of Amy Lombardo and Brian Junod, has had quite the success at a recent social Event!

Though they had successfully covered this annual social Event in 2022, their experience and preparation, combined with NowCandid's improvements over the past year, led to over a 60% increase in sales covering the same Event in 2023.

Left: Amy Lombardo     Right: Brian Junod

The Backstory

New Orleans Event Photography embarked on their NowCandid journey just a week before covering the same annual social event in 2022.

Despite the brief preparation period, they managed to prepare Microsoft Surface Go tablets to utilize NowCandid’s Tap-A-Face, connected to the internet via LTE hotspot, to generate over $15,000 in sales. Typically, devices with LTE built-in are highly recommended, but in a pinch, an LTE hotspot works!

This impressive feat marked just the beginning of their journey with NowCandid! Their 2023 results were even more impressive.

Elevating Sales through Education and Experience

Building on their initial success, the team sought to deepen their understanding of NowCandid's capabilities through workshops and mentorships. This proactive approach was key to their remarkable 60% sales increase.

"With the mentorships and workshops we have done over the past year, we have grown the sales of the same event over 60%," they reported. This educational commitment catapulted their sales from over $15,000 in 2022 to over $25,000 in 2023.

It's worth mentioning that their profit (before paying their photographers & crew) was well over $20,000. An almost 83% profit margin! Not bad for an Event where they were only taking photos for 5 hours.

What were some of the lessons learned through workshops and mentorships? 

Putting some of the more nuanced lessons aside, the basics were: more photographers, more images taken, using LTE-enabled tablets, and knowing when and how to utilize Selfie Check-In.

While in 2022 New Orleans Event Photography had 4-5 photographers at the Event, in 2023 they had 7 photographers in total, with approximately 7 additional crew members there for support.

Additional photographers allowed a significant increase in poses and images taken, while the additional crew streamlined the Event and allowed them to garner hundreds of Selfie Check-Ins as attendees arrived at the Event. Amy & Brian could not have succeeded at this Event without the help of their awesome photographers and crew!

By having additional crew present to acquire Selfie Check-Ins, the photographers did not need to spend as much time on tapping faces (though there were still plenty of Tap-A-Face entries at their Event as well) allowing them time to take even more images.

What New Orleans Event Photography Liked Most About NowCandid:

Focusing on the Photography

One of the standout features that Amy and Brian emphasized was the ability of NowCandid to simplify the complexities of the photo sales process. This allowed them and their team to concentrate fully on their photography and increasing their volume.

"It is nice to be able to just focus on the photography aspect knowing that the sales, marketing, and technical features are being handled by NowCandid," they shared. This focus on photography ensured thorough and professional coverage of the event, enhancing the overall customer experience.

Ease of Use and Customer Satisfaction

The intuitive nature of NowCandid played a significant role in streamlining their workflow and enhancing customer satisfaction.

"Our customers have loved the experience of instantly receiving their photo proofs and being able to order on the spot," Amy & Brian noted. Instant gallery delivery not only simplified the process for the photographers, but also delighted their clients.

Responsive Improvements and Growth

Over the past year, New Orleans Event Photography witnessed firsthand the evolution of NowCandid's Capture & Upload app.

"The NowCandid crew listens to feedback and has vastly improved the application since we first used it a year ago," they acknowledged. This responsiveness to user feedback demonstrates NowCandid’s commitment to continuous improvement, aligning with the evolving needs of professional photographers.

The story of New Orleans Event Photography and NowCandid is one of collaboration, innovation, and remarkable growth.

Their journey showcases how the right tools, combined with a focus on quality and customer satisfaction, can lead to exceptional outcomes in event photography.

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Weekly Recap: Action Mode for Sports, Faster Package Ordering & Favorites Sign-In 📸⭐
Feature Updates
July 2, 2026

Weekly Recap: Action Mode for Sports, Faster Package Ordering & Favorites Sign-In 📸⭐

5
 minutes read
Hey photo friends! 👋

Candy here with a weekly recap—there’s a very exciting Capture App addition this week: Action Mode for Sports events! We’ve also got a few Dashboard and Check-In fixes to keep things moving smoothly.

Let’s take a look.

📱 Capture App 5.8: New Action Mode

Capture App 5.8 introduces a brand-new Action Mode shooting mode for Sports events.

🏷️ Automatically tag photos with PhotoTags while shooting

  • Action Mode lets you select a PhotoTag and automatically apply it to the photos you take, using a familiar PhotoTag selection flow similar to managing PhotoTags for group images.

🏈 Built for sports workflows

  • Action Mode appears for Sports events:
    • On Positive ID events, it shows up all the time
    • On Face Matching events, it shows up when the Event has PhotoTags

📸 Shoot freely in Positive ID

  • This also allows you to shoot freely in Positive ID events without first adding a participant—something that wasn’t previously possible.

👥 Not the same as Group Photos

  • Action Mode applies PhotoTags while shooting, but it does not mark images as group images.

🤖 Android RAW+JPEG reconnect improvement

  • Improved behavior on Android when shooting in RAW+JPEG while reconnecting the camera multiple times.

Why it’s helpful:

Action photographers can now organize images into PhotoTags while they shoot, making it much easier for subjects accessing the gallery live at the Event to browse the All Images Gallery to filter down to the right team, game, division, or group on the retail site when you are live-uploading your action shots.

This is especially useful when you’re promoting an All Images Gallery QR code at an event and sending subjects directly to retail. Combined with the new sign-in requirement for Favorites, subjects can save favorite images and access them later from any device—setting the stage for even more action-event workflow improvements in the future.

You can even utilize the new Auto Edit feature to potentially review and edit your action photos before they go live to the gallery with AI! Try out the beta "Improve Action Shot" node in Candy Image Studio on some test photos to see how it works for you.

🛍️ Retail Updates

📦 Packages now prefill with the selected image

  • When a shopper starts a package from an image, eligible package items will now auto-fill with that image. Customers can still change any product, but this makes ordering larger packages much faster.
  • Note: Group images won’t prefill non-group products, non-group images won’t prefill group products, downloads beyond the first won't prefill, and products requiring captions or multiple images won’t be prefilled.

🧩 Package editor UI refreshed

  • Configured products now show a clearer Change Image button, and product names + image controls are grouped together to reduce confusion.

🛒 Packages now have a landing screen

  • Packages now open with an overview of what’s included before the shopper continues into the editor.

Sign-in required for Favorites

  • Shoppers now sign in before adding Favorites, which lets their Favorites sync across devices when they use the same account.

🖼️ Dynamic Gallery additions fixed

  • User-added Dynamic Gallery images now persist correctly after refresh and appear properly in Dynamic Gallery purchases.

🛡️ GalleryGuard improvements

  • Additional GalleryGuard improvements were made to help protect retail images.

😊 Face Finder visibility fixes

  • The Show Face Match Groups Offer setting now hides the Face Finder filter as expected, including when Zoom Cropping is enabled.

🖥️ Dashboard Improvements

PhotoRoster pages are faster

  • All PhotoRoster pages should feel a little quicker.

🚫 Clearer upload error for invalid XMP metadata

  • The Upload Images page now shows “Invalid Metadata (XMP)” for a rare export issue that can happen with some Adobe workflows.

🎨 Image Converter Display P3 fix

  • The Image Converter Tool now correctly converts Display P3 images to sRGB when Convert to sRGB is enabled.

🤳 Check-In Website Fix

🏷️ Team/group selection false error fixed

  • Fixed an issue where selecting a team or group could incorrectly show an error saying the selfie failed to upload.

That’s the update for this week!

Action Mode is the big highlight—especially for sports photographers who want instant PhotoTag organization while shooting.

Keep creating magic,

Candy 🍬

Weekly Recap: Faster Virtual Group Creation, New Candy Image Studio Tools & Capture App 5.7 Updates ✨📸
Feature Updates
June 26, 2026

Weekly Recap: Faster Virtual Group Creation, New Candy Image Studio Tools & Capture App 5.7 Updates ✨📸

5
 minutes read
Hey photo friends! 👋

Candy here with another weekly recap! This week brings some great upgrades to Virtual Group Builder, new Candy Image Studio tools, better Docs search, and a solid Capture App update with helpful color profile and PhotoTag improvements.

Let’s take a look!

🧑‍🤝‍🧑 Virtual Group Builder Improvements

Virtual Group Builder got a nice set of workflow upgrades this week:

🏷️ Create Virtual Groups directly from PhotoTags

  • On the PhotoTags page, click Create under the VGroup column to automatically start a new Virtual Group using participants from that PhotoTag. You’ll also get a popup asking whether to use each participant’s first or last cutout.

🚀 Save works-in-progress with placeholders

  • You can now save changes to a Virtual Group even if some subjects still have spaceman placeholders.
  • All subjects still need a selected photo before uploading the finished Virtual Group to the Event.

🖼️ Overlay uploads can now be named

  • When uploading overlays, you can name them so they’re easier to search and find later.

🔤 More control over subject name styling

  • Title Case is now only applied on import, meaning you can use the subject inspector to customize name casing afterward.

📐 New text display option

  • There’s a new Display setting to disable justified text.

🌫️ Bottom Vignette improvements

  • Bottom Vignette rendering has been reworked for better results.

🔎 More flexible scaling

  • Max global scale is now 200%.

🎨 Candy Image Studio: New Editing Nodes

Candy Image Studio has two new tools to help clean up common image issues:

👔 Dewrinkle Clothes

  • Helps smooth distracting clothing wrinkles while keeping the image natural.

🖼️ Restore Old Photo

  • A new restoration-style node for improving older or damaged images.

📱 Capture App 5.7 Updates

App Store update released Monday, June 22

Capture App 5.7 includes some meaningful workflow and compatibility improvements:

🎨 Automatic sRGB conversion

  • If an image is detected as non-sRGB, the app will now try to automatically convert it to sRGB. If it can’t, you’ll still get the existing invalid color profile warning.
  • This can be especially useful for black-and-white shooting modes that output a different color profile. That said, we still recommend shooting in sRGB whenever possible, since conversion can cause some color loss and may use extra battery during long sessions.

🧾 User Comment shown in EXIF details

  • The image gallery details popup now shows EXIF User Comment data, including whether an image was auto-converted to sRGB.

✂️ BGR visibility sync

  • Visibility changes in BGR folders now affect the cutout too. Mark the original hidden, and the cutout will hide; mark it visible again, and the cutout becomes visible as well.

🏢 Business logo support

  • Your business/profile logo now appears in the Capture App header when available, and can replace Candy in Photo Booth.

⚙️ Contact collection settings moved

  • Number, email, and name collection settings now live on the Event Overview instead of the Event login sheet, so you don’t need to re-log to change them.

🏷️ Event picker shows PhotoTag attribute

  • If an Event has PhotoTags, the Event picker now makes that easier to spot.

📱 Android UI fixes

  • Fixed several label cutoff issues for Android users with Bold Text enabled.

🔁 Restore Session fix

  • PhotoTags now load properly when an Event is opened through Restore Session.

🎨 Adobe RGB handling fixed on Android

  • Android devices will no longer incorrectly accept Adobe RGB images from cameras.

🍎 iOS 27 support tested

  • iOS 27 has been tested, and no issues were found. The app also respects the latest Liquid Glass device settings.
  • If you update your device to a beta version of iOS 27, let us know if you experience issues!

🏷️ Collect PhotoTags during check-in

  • Participants can now select their own PhotoTag, such as team name, before entering contact information. This option appears when the Event has PhotoTags.
  • We added this primarily to assist photographers in easily tagging late additions not on a roster that show up to a photoshoot, but there will be additional features for action photography in next week's update!

📱 Capture App 5.7.1

OTA update released Friday, June 26

🛠️ Miscellaneous UI fixes

  • A small OTA update with additional interface polish and cleanup.

🖥️ Dashboard Improvements

🔎 Docs Search is here

  • Click Search on the Docs page to search NowCandid documentation, with Candy navigation agent support.

📂 PhotoRoster image name cleanup

  • PhotoRoster data file uploads and image uploads now automatically remove spaces and certain special characters from image names.

🖼️ Full-frame overlay previews are downloadable

  • In the Image Overlay Editor, full-frame example render previews can now be downloaded just like banner previews.

🛍️ Retail Update

🪟 Better desktop popup behavior

  • On desktop, retail popups now automatically become scrollable if the popup is taller than the viewport height, matching Dashboard behavior.

📣 Marketing Fix

✉️ Email campaigns fixed for email-only PhotoRoster participants

  • Fixed an edge case where email-only PhotoRoster participants were not having their email campaigns start.

That’s the week!

From faster Virtual Group setup to better PhotoTag collection in the Capture App, these changes should help make your Event workflows more flexible and easier to manage.

Keep creating magic,

Candy 🍬

Weekly Recap: Auto Headsize for Virtual Groups, New BGR Report, HEIC Conversion & More
Feature Updates
June 19, 2026

Weekly Recap: Auto Headsize for Virtual Groups, New BGR Report, HEIC Conversion & More

5
 minutes read

This week’s updates include some helpful improvements across Virtual Group Builder, reporting, image conversion, participant management, and folder downloads.

The biggest highlight is a new Auto Headsize option in Virtual Group Builder, designed to give you a much better starting point when building virtual groups. We also added a new BGR Report to help you see which backgrounds are being ordered most, plus a few quality-of-life improvements throughout the Dashboard.

Let’s take a look!

🧑‍🤝‍🧑 Virtual Group Builder Improvements

✨ New Auto Headsize button

Virtual Group Builder now has a new Auto Headsize button.

This feature automatically detects faces and adjusts the scale and vertical offset of all cutouts so that subjects have roughly the same head size and are closer to eye level.

That means when you’re building a virtual group, you should have a much better starting point before making your final manual adjustments.

🏷️ Improved PhotoTag import behavior

We improved the behavior when importing a PhotoTag into Virtual Group Builder, helping that workflow feel smoother when adding subjects from a specific PhotoTag.

🚀 Upload fix for new from-scratch Virtual Groups

Fixed an issue where uploads were not uploading properly when working from /new on a from-scratch Virtual Group instead of an existing one.

👥 Smarter default subject behavior

Virtual Group Builder now skips the initial “add to group or replace group” popup when the only subjects in the group are the default 8 subjects.

🖼️ Bottom logo spacing improved

Bottom logos are now spaced the same distance from the bottom as top logos are from the top.

📊 Reporting Updates

📈 Events and Sales Report tables now have sortable columns

The Events Report and Sales Report tables now support sortable columns, making it easier to review and organize report data directly in the table.

🎨 New BGR Report

There is now a new BGR Report that shows the most ordered backgrounds for BGR images.

The report shows:

  • How many orders a background has
  • How many items a background has

Important note: if you upload the same background to multiple Events, those will show up as different backgrounds in the report. To avoid that, use the background import feature.

🖼️ Image Converter Update

📱 HEIC conversion is now supported

The Image Convert page at tools/convert now supports converting from HEIC files.

This should be helpful when working with images from devices that commonly save in HEIC format.

👥 Participant List Update

🏷️ Set PhotoTags for selected participants

On the Participant List page, the selected participants popup now includes a new option to set PhotoTags for those selected participants.

This gives you another way to update participant organization in bulk.

📂 Manage Images Update

⬇️ Download Folder improvements

The Download Folder feature on the Manage Images page now includes an X/X counter while downloading.

We also improved the behavior when downloading a folder with hundreds of images, which should make larger folder downloads clearer and more manageable.

That’s the week!

This week’s updates should make several everyday workflows smoother: Virtual Group Builder now has a stronger starting point with Auto Headsize, BGR background performance is easier to review, HEIC files are easier to convert, participant PhotoTags are easier to update, and large folder downloads are clearer.

Keep creating magic,
Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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