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New Orleans Event Photography: Social Sales Up 60%

New Orleans Event Photography: Social Sales Up 60%

New Orleans Event Photography, led by the dynamic duo of Amy Lombardo and Brian Junod, has had quite the success at a recent social Event!

Though they had successfully covered this annual social Event in 2022, their experience and preparation, combined with NowCandid's improvements over the past year, led to over a 60% increase in sales covering the same Event in 2023.

Left: Amy Lombardo     Right: Brian Junod

The Backstory

New Orleans Event Photography embarked on their NowCandid journey just a week before covering the same annual social event in 2022.

Despite the brief preparation period, they managed to prepare Microsoft Surface Go tablets to utilize NowCandid’s Tap-A-Face, connected to the internet via LTE hotspot, to generate over $15,000 in sales. Typically, devices with LTE built-in are highly recommended, but in a pinch, an LTE hotspot works!

This impressive feat marked just the beginning of their journey with NowCandid! Their 2023 results were even more impressive.

Elevating Sales through Education and Experience

Building on their initial success, the team sought to deepen their understanding of NowCandid's capabilities through workshops and mentorships. This proactive approach was key to their remarkable 60% sales increase.

"With the mentorships and workshops we have done over the past year, we have grown the sales of the same event over 60%," they reported. This educational commitment catapulted their sales from over $15,000 in 2022 to over $25,000 in 2023.

It's worth mentioning that their profit (before paying their photographers & crew) was well over $20,000. An almost 83% profit margin! Not bad for an Event where they were only taking photos for 5 hours.

What were some of the lessons learned through workshops and mentorships? 

Putting some of the more nuanced lessons aside, the basics were: more photographers, more images taken, using LTE-enabled tablets, and knowing when and how to utilize Selfie Check-In.

While in 2022 New Orleans Event Photography had 4-5 photographers at the Event, in 2023 they had 7 photographers in total, with approximately 7 additional crew members there for support.

Additional photographers allowed a significant increase in poses and images taken, while the additional crew streamlined the Event and allowed them to garner hundreds of Selfie Check-Ins as attendees arrived at the Event. Amy & Brian could not have succeeded at this Event without the help of their awesome photographers and crew!

By having additional crew present to acquire Selfie Check-Ins, the photographers did not need to spend as much time on tapping faces (though there were still plenty of Tap-A-Face entries at their Event as well) allowing them time to take even more images.

What New Orleans Event Photography Liked Most About NowCandid:

Focusing on the Photography

One of the standout features that Amy and Brian emphasized was the ability of NowCandid to simplify the complexities of the photo sales process. This allowed them and their team to concentrate fully on their photography and increasing their volume.

"It is nice to be able to just focus on the photography aspect knowing that the sales, marketing, and technical features are being handled by NowCandid," they shared. This focus on photography ensured thorough and professional coverage of the event, enhancing the overall customer experience.

Ease of Use and Customer Satisfaction

The intuitive nature of NowCandid played a significant role in streamlining their workflow and enhancing customer satisfaction.

"Our customers have loved the experience of instantly receiving their photo proofs and being able to order on the spot," Amy & Brian noted. Instant gallery delivery not only simplified the process for the photographers, but also delighted their clients.

Responsive Improvements and Growth

Over the past year, New Orleans Event Photography witnessed firsthand the evolution of NowCandid's Capture & Upload app.

"The NowCandid crew listens to feedback and has vastly improved the application since we first used it a year ago," they acknowledged. This responsiveness to user feedback demonstrates NowCandid’s commitment to continuous improvement, aligning with the evolving needs of professional photographers.

The story of New Orleans Event Photography and NowCandid is one of collaboration, innovation, and remarkable growth.

Their journey showcases how the right tools, combined with a focus on quality and customer satisfaction, can lead to exceptional outcomes in event photography.

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Weekly Recap: Jersey Jotter Page, Smarter AI Edits & Android Improvements 🍬📸
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March 20, 2026

Weekly Recap: Jersey Jotter Page, Smarter AI Edits & Android Improvements 🍬📸

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Hey photo friends! 👋

This week brings a mix of sports-focused tools, AI editing upgrades, and performance improvements across the Dashboard and Capture App.

Let’s get into it.

🏈 New: Dedicated Jersey Jotter Page (Sports Events)

Jersey Jotter just got a big usability upgrade with its own dedicated page:

🔢 Search images by jersey number or color (just like retail search)

🎛️ Easily enable/disable number & color recognition

📊 View totals for detected numbers and colors

📍 Automatically appears for Sports events only

If you’re working high-volume sports, this should make organizing and finding images much faster.

Same filters your customers have come to expect, right in the Dashboard!

🎨 Candy Image Studio: Better Results + New Styles

Candy Image Studio continues to level up:

Improved edit quality across multiple nodes

🛡️ Smarter safety system for safer outputs

🖼️ Example thumbnails added to many nodes (so you know what to expect)

🆕 New AI Styles:

🧸 Chibi

🧍 3D Cartoon

🦸 Action Figure

Not sure when this one specifically would be helpful, but it's cool isn't it!

⚡ Dashboard Improvements

🚀 Faster overall performance across the Dashboard

🎬 Smoother transitions (faster, and some now morph instead of just fading)

🧹 Roster uploads now auto-clean whitespace
Prevents frustrating validation errors from accidental empty spaces in spreadsheets

🔎 Fixed “Find a Participant” link in Sidebar Find

🧪 Fixed false positives in Image Tester filename validation

🏷️ Data & Upload Improvements

📄 CORE spreadsheets now supported in roster and PhotoRoster uploads (for those working across CORE workflows)

🛠️ Marketing & Check-In Fixes

📩 Fixed duplicate text message edge cases

🤳 Fixed “Upload From Camera Roll” issue on Check-In

🤖 Capture App 5.4 (Android Improvements)

This update focuses on improving the Android experience:

📱 Immersive mode UI

  • Reduces accidental navigation and keeps the app more stable on devices like Samsung

🎨 Dark-themed native dialogs for alerts and messages

🔒 Orientation locked to vertical (matching iOS behavior)

App size reduced ~20% (faster downloads, less storage)

🔌 Fixed devices showing as generic “USB Camera Device” instead of model name

🔄 Fixed Over-The-Air updates not working on some devices

That’s the week!

A strong mix of sports workflow improvements, better AI editing tools, and faster, cleaner performance across the board.

See you next week,

Candy 🍬

Weekly Recap: Android Capture App Launch, PhotoTag Downloads & Upload Improvements 📸🍬
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Weekly Recap: Android Capture App Launch, PhotoTag Downloads & Upload Improvements 📸🍬

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Hey photo friends! 👋

This week’s updates include something many of you have been waiting for: the first public release of the Capture App on Android. Alongside that launch, we’ve also improved PhotoRoster workflows, tightened up retail safeguards, and rolled out several capture app fixes across platforms.

Let’s take a look.

🤖 Capture App Now Available on Android (Beta)

The first Android version of the Capture App (v5.0.1) is now available on Google Play.

IMPORTANT: This is very new! So it's in BETA at the moment. Meaning, if you want to use Android, we encourage you to try a test Event at your home or office and make sure your flow works with your particular equipment! If you run into any issues, let us know right away!

This release brings feature parity with the iOS app (with the exception of Photo Booth Mode and AirPrint, which currently are not planned for Android):

📷 Supports all of our capture workflows

⚡ Same improved upload system introduced in iOS v5

🔁 Camera-triggered auto-launch support

🎨 Android themed icon support

📱 Edge-to-edge Android UI support

If you’ve been wanting to run Capture on Android devices, the foundation is now here!

Screenshots from our new Android Capture & Upload App!

📱 Capture App Improvements

iOS – Version 5.0.1 (OTA)

A few fixes and small usability improvements landed this week:

🔎 Participant not found message when scanning cards

  • Instead of defaulting to the first participant, the app now clearly shows when a scan doesn’t match anyone.

📊 Image gallery stats now update correctly during uploads.

📂 TKO popup now dismisses properly when setting a folder as TKO.

🖥 Windows Capture App – Version 4.21

New image upload API improves upload speed and reduces device resource usage

📡 Better behavior when signing into events with no connectivity

📂 Event selector now shows only active events when offline, matching iOS behavior

🏷️ Workflow Improvements

📥 Download PhotoTags directly from the PhotoTags page

  • This makes it simple to reuse or share tags between events.

📂 PhotoRoster uploads increased

  • Individual image uploads now support up to 5,000 images at once (previously 1,000).

🎨 Candy Image Studio Reliability Fix

Candy Image Studio uploads now behave more consistently.

Edited images will now reliably appear in all the same places as the original image, including:

  • All galleries
  • QuicPics texts
  • Personal galleries

Previously, images only appeared if they happened to match faces or were manually assigned.

🛍️ Retail Improvements

A couple improvements help prevent confusing edge cases for customers:

👥 Group products now properly enforce group images

  • If someone tries selecting a non-group image for a group product, they’ll now see a clear error message.

🌍 New international shipping notice

  • For non-US shipping addresses, customers now see a helpful reminder that customs or import fees may be charged by their country in addition to international shipping fees.

🖥️ Dashboard Improvements

Some smaller UI improvements landed this week:

✨ Toggle switches now animate smoothly instead of appearing choppy.

That’s the week!

The Android Capture App launch is a big step toward expanding device flexibility, and the PhotoTag downloads and PhotoRoster improvements should make event setup a little easier as well.

See you next week,

Candy 🍬

Weekly Recap: Capture App v5, Faster Candy Culler & New Retail Themes 🍬📸
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Weekly Recap: Capture App v5, Faster Candy Culler & New Retail Themes 🍬📸

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Hey photo friends! 👋

This week’s update is a big one. The new Capture App v5 for iOS has officially landed with major performance improvements, a refreshed UI, and some helpful workflow upgrades.

On top of that, Candy Culler just got significantly faster, retail got a couple new themes, and several tools across the Dashboard have been refined.

Let’s jump in.

📱 Capture App v5 (iOS) — Major Upgrade

Capture App Version 5 brings a full UI refresh, major performance improvements, and several new quality-of-life tools for shooting events.

⚡ v5: Faster Uploads & Better Performance

A brand-new upload system significantly improves efficiency:

  • 📤 Uploads can be up to ~20–30% faster
  • 📦 Payload size reduced by ~25% thanks to image transfer improvements
  • 🔋 Lower CPU, battery, and memory usage during uploads
  • 📷 Much better memory usage with tethered cameras
  • 🧠 Improved overall memory performance across the app

These improvements should make long shooting sessions feel noticeably smoother.

🖼️ v5: New Image Gallery & Filters

The in-app gallery has been redesigned with better filtering and navigation:

  • Image name search
  • Uploaded / Unuploaded status
  • Roll filtering
  • Event filtering

Filters are easy to remove with a single tap, similar to the Dashboard experience.

🔁 v5: Duplicate Photo Warning

The Capture App can now warn you about duplicate images during a shoot:

  • Works only within the current session
  • Does not upload or save duplicate data
  • Can be disabled from the Resources page if desired

This works independently from the Dashboard’s Candy Culler duplicate detection, giving you duplicate awareness both during capture and afterward.

🧰 v5: New Event Overview Info

The event overview page now includes helpful connection details:

  • 📡 Carrier name
  • 📶 Cellular generation (if available)
  • 📶 Current Wi-Fi network

This can help troubleshoot upload issues while shooting events.

🎨 v5: Photo Booth Background Packs

Photo Booth now supports downloadable background packs:

  • 🎄 Christmas
  • 🎃 Halloween
  • More to come!

The default pack is now a downloadable set as well, which keeps the main app much smaller and makes OTA updates faster.

🔧 v5: Additional Capture App Improvements

🌍 International phone numbers supported in Positive ID (were already supported in Tap-A-Face)

🧍 Full vertical images now fit on iPhone screens

🔄 Update checks run automatically when refreshing events

📧 Tap-a-Face email validation now matches Check-In pages

🔄 Upload status updates immediately after each upload

📲 Tablets can now use portrait orientation throughout the app

✨ v5: Complete UI Refresh

Version 5 introduces a polished new interface:

  • Modern sheet-based UI
  • Improved dark mode styling
  • Larger login and event selection screens
  • Updated phone number input interface
  • New image details sheet
  • Cleaner image gallery layout

New popup styling!

Vertical orientation for iPad! Yay!

Overall, the app feels faster, cleaner, and more modern.

🧠 Candy Culler: Now 5× Faster

Candy Culler processing has been dramatically upgraded.

Up to 5× more images can now be processed at once, bringing it in line with Jersey Jotter throughput.

This means faster detection for:

  • Duplicates
  • Blurry photos
  • Exposure issues
  • Closed eyes
  • Other culling checks

🍬 Candy Improvements

Candy continues getting faster and smarter:

  • ⚡ Faster Candy responses
  • 🔎 Faster Candy Navigation results
  • 🧠 Improved event search for newly created events
  • 🎛️ Refreshed Mini Candy UI

Pro tip: Press CMD + A / CTRL + A to toggle Mini Candy.

🧾 Dashboard Improvements

Several useful refinements were made to the Dashboard:

  • 📊 Fixed Faces Report chart showing empty data
  • 🧾 QR Code generator downloads now export at 1024px
  • 📑 Scan card PDFs now sort duplicate participants exactly like the Capture App
  • 🎨 Offer editor popups for adding products and packages are now wider with product category tabs
  • 📊 Event order list diamond-press counts now include quantities correctly
  • 🧭 QR Creator and Image Tester now appear in Sidebar Find

🎨 New Retail Themes

Candy's Note: We hope you enjoy the pupper pics!

🍵 Matcha Theme – a clean green storefront (great for spring or St. Patrick’s Day)

🍠 Ube Theme – a bold purple theme

Bonus: Retail UI styling also received improvements for tabs, checkboxes, and order tracking.

📳 Haptics for Mobile Retail & Check-In

Mobile users will now feel subtle feedback interactions when using the site:

  • Tap feedback
  • Success feedback (add to cart, order placed)
  • Error feedback

This makes mobile ordering and check-in feel much more responsive, alive, and engaging!

🤳 Selfie Check-In Improvements

The Selfie Check-In site received improvements to the local face recognition model, making it more reliable and stable on more devices.

💰 QuicPics Adjustment

Good news for high-volume QuicPics users:

Selfie Check-Ins and PhotoRoster reference images no longer count as billable images.

That means QuicPics events that use those workflows will be slightly cheaper overall.

📥 Easier Downloads on iPhone

On iOS Chrome: Press-and-hold image downloads now open the iOS Share menu, making it much easier to save images. (iOS Safari already supported this behavior.)

🌐 New QuicPics Landing Page

The Quic.Pics site now has a proper landing page instead of only a login screen in case end customers stumble across it somehow.

Hopefully this helps it seem more legit while still remaining relatively white-label for your photographers out there!

You can see it here: https://www.quic.pics

That’s the week!

Capture App v5 is a big upgrade, and combined with the faster Candy Culler and several Dashboard improvements, the entire workflow from capture → cull → sell just got smoother.

See you next week,

Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

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How to customize formatting for each rich text

How to customize formatting for each rich text

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