Hey photo friends! 👋

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This week is a mix of one new product and a handful of refinements across retail pricing, check-in validation, and Dashboard tools.

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Here’s what changed.

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🆕 New Product

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🖼️ 24×8 Panoramic Print (Group-only)‍

• A new panoramic option in the same aspect ratio as the other pano prints, built for team and group shots. (Like the others, it’s group-only.)

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🛍️ Retail: Pricing & Editing Improvements

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💸 Package “slashed” pricing corrected and standardized‍

• Fixes around week 2/3 slash amounts so package comparisons are more accurate and consistent (including cases where tiered pricing is disabled on Quic events).

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✍️ Captions editor now allows hyphens and periods‍

• Small change, big relief for subjects with multi-hyphenate names.

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✅ Check-In Page: Better Email Validation

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📧 Improved email validation‍

• Now also requires at least one period
• Now blocks obvious typos like addresses ending in “.con”
• These are in addition to previously existing "catches" we had in place to help customers avoid typos

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👥 Additional Contacts now use the same validation rules‍

• Makes additional contact info more typo-proof too!

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🖥️ Dashboard: Fewer Snags, More Visibility

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🧪 Image Tester now supports PNG files‍

• Helpful for validating cutouts and art files.

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📏 Improved DPI validation for artwork uploads (and Image Tester)

• Better handling for images that don’t explicitly include DPI metadata.

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📦 Package editor expanded limits‍

• You can now include up to 16 4×6 and 5×7 prints in a package
• (Digital downloads remain capped at 16; most other items remain capped at 8).

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📁 Manage Images: Folder Download fixed for large folders‍

• Folders over 100 images now reliably download in multiple ZIPs (no more stopping after the first chunk).

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🧾 Order Details page got a big clarity upgrade‍

You can now see key indicators and selections more directly, including:

• ✨ product finish/overlay indicators
• 🖼️ backgrounds / AI background indicators (where applicable)
• 📝 captions and chosen colors
• ⬇️ background downloads working correctly again

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🍬 Candy Culler Improvements

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📊 Results update automatically while culling runs‍

• As progress changes, search results refresh so culled images can appear without you manually refreshing.

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🗂️ New downloadable folder report‍

• Quick export alongside the toggle for easier review/sharing.

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💬 Misc

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📲 Day 0 SMS link placement updated‍

• The retail link now appears after the unsubscribe text to encourage better MMS link previews.

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That’s the week!

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Another new pano option, tighter retail pricing presentation, cleaner check-ins, and a more informative Dashboard where it counts.

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Candy 🍬

Hey photo friends! 👋

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Candy here with this week’s updates. Highlights include two new panoramic print products, a bunch of Manage Images + Candy Culler usability wins, and retail checkout + link preview improvements.

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Let’s jump in!

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🆕 New Products: Panoramic Prints (Group-Only)

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🖼️ 15×5 Panoramic Print (Group-only)

🖼️ 30×10 Panoramic Print (Group-only)

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These are available across both Dashboard + Retail.

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Reminders:

When you flag photos as Group Photos, they will become purchasable on Group products only IF you have Group Products in your Event's Offer.

If there are NOT Group Products in your Event's Offer, then images marked as Group Photos will be purchasable on any product (including downloads).

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🖥️ Dashboard: Manage Images + Candy Culler Improvements

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🧰 More Tools always visible on Manage Images

• Previously it only appeared after an event had at least one image.

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🌾 Candy Culler icon updated (axe → scythe)

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👁️ Visibility toggle added right on the Cull page‍

• Toggle visibility from the top-right of the image without opening the lightbox.

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📦 Download Folder improves naming‍

• Downloads now default to the folder name for the ZIP file, and you can choose where to save or rename it.

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⌨️ CTRL/CMD+F supported on the Event PhotoTags page

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🧑‍🤝‍🧑 Rosters, PhotoTags & Participant Fixes

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🏷️ Roster upload now accepts “PhotoTags” column header

• Previously only accepted “PhotoTag”.

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🧩 PhotoTag filtering fixed on Participant List + Participant Details

• Especially in edge cases where a later-merged record had the PhotoTag but the initial record didn’t.

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📇 PhotoRoster Data Upload now supports 3 Additional Contacts (up from 2)

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🧾 Image Release Gallery fixes

• Face count edge cases resolved (duplicates/additional contacts/duplicate submissions)
• Program filter fixed

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🛍️ Retail: Checkout & Sharing Improvements

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🧾 Improved checkout backend‍

• Includes protections to reduce the edge case of double charges during backend disruptions.

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🔗 Link previews fixed for non-FreePics events‍

• Previews should reliably appear in apps like iMessage and Discord.
  • If a retail hero exists, it’s used
  • Otherwise, the first relevant gallery image is used

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🛡️ GalleryGuard enabled when watermark opacity is 0%‍

• For events where the retail watermark setting is set to 0% opacity, GalleryGuard™ will still protect images.
  (Still disabled for Quic-type events.)

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🌀 LiveLoop™ Fixes

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🧠 Fixed out-of-memory crashing sometimes for LiveLoops with artwork renders

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🖼️ Fixed artwork sometimes disappearing after LiveLoop™ runs for a long time

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⚡ Performance & UI Fixes (Small but Helpful)

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🚀 Offer list + Event Details load a bit faster

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👤 Some profile actions are faster (passcode changes, retail settings, account data used by PhotoCoach / PortraitPress popups)

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🧩 Fixed some Participant Details pages not loading

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🖼️ Fixed Manage Images lightbox details getting out of sync when using arrow keys

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🧷 Fixed Manage Images scrolling to the top when toggling visibility

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🔑 Fixed Forgot Password page not sending email

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📦 Offer Creator: New “À La Carte” Package Breakdown

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🧮 New “À La Carte” section inside packages shows:

• Individual item costs (if each package item is present in the offer as an individual product)
• The package discount a shopper is getting (shows 0% if discount would be negative)

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Note / Feature-Preview: In the near future, this will also be expanded to better highlight savings on packages on the retail site to your customers, automatically!

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✅ Misc + Check-In Improvement

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💬 Text campaigns weekend test: recurring (non-day-0) texts will now place the retail link at the very end to encourage link previews.

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🤳 Selfie Check-In reliability improvements

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That’s the week!

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New panoramic prints, smoother culling, better retail reliability, and a bunch of cleanup that should make day-to-day usage feel tighter.

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Keep creating magic,‍

Candy 🍬

Hey photo friends! 👋

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This week was all about making renders look right, downloads behave better, and Dashboard tools feel faster (with a few Capture App and LiveLoop™ polish wins sprinkled in).

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Here’s what’s new:

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🛍️ Retail Site

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🌀 2D render support for Premium Print & Premium Plaque‍

• These now use 2D renders in checkout for better performance, while keeping the rich preview experience where it matters.

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🆓 Free download product ordering improved (Quic-Events)

• Free Download now always appears first
• Free Gallery Download will always appear second (if available)

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📝 Clearer Free Gallery Download description‍

• It now correctly says full-resolution (when it’s not the “Medium Res Gallery Download”).

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📦 Web Receipt Download Page

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🖼️ Preview fit fixed‍

• Images now fit completely in the preview, so artwork (like bottom/banner elements) won’t look “missing” behind buttons.

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🔄 Smarter auto-refresh while processing‍

• If the lab is still preparing downloads, the page will automatically refresh status updates in the background so customers don’t have to babysit it.

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🖥️ Dashboard

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📄 Participant download spreadsheet improvements

• Fixed the images column always showing “…” at the end
• “Ref Image” column renamed to RefImageName (matches PhotoRoster sheets)
• Address columns are included when applicable (only if at least one participant has a check-in address)

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🗂️ Cleaner downloaded filenames‍

• Downloaded images no longer get Full_Res_ or Full_Res_W_Banner appended to the filename.

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🧾 PhotoRoster Data Upload cleanup‍

• Folder names are now removed from RefImageName automatically (e.g., 1/DSC_4143 → DSC_4143).

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⚡ Faster reports‍

• Many reports (including the overview report) should load quicker.

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🍬 Candy Culler (Our New AI Culling Tool)

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🍬 Candy Culler added to Command Palette‍

• You can now launch it from CTRL+K / CMD+K while on an Event Details page.

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📊 Candy Culler progress bar + auto-updating status‍

• New X/Y processed progress display, with automatic refresh until everything is done.

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🧠 Candy Culler quality fixes & polish

• BGR folders won’t be culled before a PNG actually exists
• Images sort by image name (A→Z)
• Improved mobile UI

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🌀 LiveLoop™

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🖼️ Better full-frame and banner rendering (pixel-perfect)

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🧵 Banner/full-frame art now uses full resolution (no longer medium)

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🍏 Background blur re-enabled on Apple devices

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📱 Capture App iOS 4.22.4 (OTA Jan 12)

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✨ More native-feeling navigation transitions

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📞 Phone field keypad behavior fixed (no unexpected iOS keypad when manually tapping)

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🧷 Gallery strip stays where you were‍

• When marking images visible/hidden or group/not group, the strip no longer jumps back to the start.

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🧼 Misc Fixes & Cleanup

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🧩 Render Preview page fixes (quic.pics/render)‍

• Several products that weren’t downloading renders correctly should now behave as expected.

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🧲 Cutout Magnets + Statuettes now supported on the preview page‍

• Render previews/downloads are enabled for these products (note: they’ll only look correct if the selected image is a cutout).

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🖨️ Premium Print & Premium Plaque render downloads enabled‍

• You can now download renders for 8×10 Premium Print and Premium Plaque from the preview page too.

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🔤 Input cleanup for non-English-standard characters‍

• Certain fancy/unsupported characters are auto-converted to standard English characters to prevent weird issues in names, sign-in fields, business info, etc.

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That’s the week!

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Lots of “little” changes that add up to cleaner previews, clearer downloads, and faster tools where you use them most.

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Keep creating magic,‍

Candy 🍬