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Weekly Recap: Retail Cover Images, LiveLoop™ Ads & More! ✨

Weekly Recap: Retail Cover Images, LiveLoop™ Ads & More! ✨
Hello, my fabulous photographers!

Candy here, ready to sprinkle some sparkle on your day with another Weekly Recap.

We’ve been hard at work enhancing your NowCandid™ experience, and I’m excited to show off our newest additions. Let’s dive in!

1. Cover Images for Retail Site 🖼️

We’ve introduced Cover Images at the Event level, letting you show a branded or thematic graphic before participants view their personal or All Images Gallery.

  • Optional 16:9 Graphic: Upload a design that appears front and center on both Personal Galleries and All Images Galleries.
  • Great for Branding & Info: Add sponsor logos, event branding, or a short message—anything you want your subjects to see first.
  • Mobile vs. Desktop: Remember that most traffic is on mobile, so prioritize how it looks in the center portion of your 16:9 artwork.

Check out this sample Event to see the new Cover Image feature in action! https://www.quic.pics/sample-event

2. LiveLoop™ Ads, Background Colors & Arrow Key Controls 🎞️

Our beloved LiveLoop™ just got even better:

  • Ads Every 20 Slides: Upload a 16:9 advertisement to appear periodically. Perfect for self-promotion, sponsor plugs, or event info.
  • Background Color Customization: Choose black or white instead of the default blurred background—tailor LiveLoop™ to your event’s aesthetic.
  • Arrow Key Controls: Tap left/right arrows on your LiveLoop™ device for immediate next/previous slide control. Handy for highlighting particular shots in real time.

Whether it’s brand synergy or a sponsor shout-out, LiveLoop™ is now more dynamic than ever!

3. Event Tag Public Event Lists + Header Graphics 🏷️

Remember the Event Tags introduced not long ago for streamlined reporting? We’ve expanded on that:

  • Public Event List URL: Each Event Tag now generates a public link showcasing all “All Images” galleries from events tied to that tag.
  • Search & Sorting: Visitors can filter through events by name or date, plus reorder from newest to oldest and more.
  • Header Graphic: Optionally upload a 16:9 cover photo to top this public list page—great for a cohesive brand look or partner organization’s branding.

Schools in particular asked for a single place where everyone can find photos from the year’s events—proms, sports, graduations, you name it—and now it’s just a single link!

Candid Color Photography's OU Football Public Event List with a Header Image.

4. Retail Site Tweaks 🛍️

We made some housekeeping changes on the retail site to pave the way for upcoming features:

  • New “Hamburger” Menu: Instead of multiple icons in the top-right, there’s one button that opens a menu with descriptions.
  • Cleaner UI: It’s more intuitive for end customers to find helpful features, boosting engagement and reducing confusion.

Expect more improvements next week—stay tuned!

More descriptive tools for retail site visitors!

5. More Miscellaneous Improvements 🏆

  • Google Wallet for Simple Check-In™: Subjects can now add their own unique event QR code after completing check-in to Google Wallet, not just Apple Wallet.
  • Orders Page Upgrades: While viewing an Event’s orders, you’ll now see how many retouchings, diamond gloss upsells, and various express checkouts are being used—perfect for gauging those extra revenue streams.
  • Background-Removed Images with Custom Backgrounds: On the Participant Details page and the Private Image Download Gallery, background-removed photos now display with any photographer-uploaded backgrounds and are downloadable. A convenient touch for both you and any event organizers you collaborate with.

That’s it for this Weekly Recap!

We hope these features add some pizzazz to your events, make LiveLoop™ more engaging, and simplify your day-to-day management.

If you have any questions or feedback, just give us a shout—your input helps shape the future of NowCandid™.

Cheers and sparkles,


Candy 🍬

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Weekly Recap: Capture App 4.20.7, GalleryGuard Boost & Retail Tweaks 📸🛡️
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Weekly Recap: Capture App 4.20.7, GalleryGuard Boost & Retail Tweaks 📸🛡️

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Hey photo friends!

Big update week! The Capture & Upload App v4.20.7 is right around the corner, and we’ve got some great new features for sports workflows, roster clarity, and retail protections.

Let’s dig in:

📱 Capture & Upload App 4.20.7 (releasing Sept 19–22)

  • 🔍 Smarter search: Search Name Lookup with both first and last name in one query (not just one or the other)
  • 🔄 Swap Events: New option in the shooting page menu for Positive ID events
  • 🏈 Group Session mode: Added to the shooting page menu for sports events
  • 🗂️ BGR support: Can now shoot in Group Session mode inside BGR folders - uploads into a new folder name “(OriginalFolderName)b”
  • 🏷️ PhotoTags on Group Photos in BGR Folders: Add tags to group shots in Group Session mode when in BGR folders
  • ⌨️ Type & Take Participants now appear in Name Lookup
  • 🎛️ New context menu UI: Wheel/circle menus replaced with clearer buttons and room for more options
  • 📱 UI tweaks:
    • “Manual Name Lookup” renamed simply “Name Lookup” on iPad
    • iOS 26 only: Liquid Glass context menus, native dialogs, keyboards, and controls
    • Error toasts are now native dialogs (prettier + don’t disappear too fast)
    • Info dialogs on event overview use native UI
    • Name Lookup modal now correctly titled “Name Lookup”
  • 🛠️ Fix: Upload toast now shows correct number of uploaded images

🛍️ Retail Site

  • 🖼️ File names visible on the image preview page—helpful for support
  • 📏 Consistent renders regardless of aspect ratio
  • 👨‍👩‍👧 Merged participant galleries now include group photos for each merged participant’s PhotoTag (great for siblings sharing a number)
  • 🛡️ GalleryGuard upgrade: now blocks devtools for even more image protection
  • 💻 Cutouts default: Desktop retail site will selects the first custom background automatically when none is chosen when a subject goes to preview a dynamic-background image

📋 Dashboard

  • 👤 Participant images on records: Registered/Roster Participants with photos now display their gallery image instead of a silhouette on the Dashboard
  • 🖼️ Participant images now show on the Event Overview page for recent orders
  • ⬇️ Participant image downloads now include faux renders

🛠️ Misc

  • 🏅 SportsPics Check-In labels now say Athlete First Name and Athlete Last Name
  • 🏠 Clicking the NowCandid logo in the top-left of the Dashboard now takes you Home
  • 🐞 Bug fixes: Better performance and clarity around PhotoTags, merged participants, personal gallery downloads, and marketing with hidden/BGR images

That’s the roundup! 💫

Keep being amazing,
Candy 🍬

Weekly Recap: Capture App 4.20.6, GalleryGuard Expansion & Dashboard Upgrades 📸✨
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September 12, 2025

Weekly Recap: Capture App 4.20.6, GalleryGuard Expansion & Dashboard Upgrades 📸✨

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Hey photo friends!

This week we’ve got a shiny new Capture App release, smoother dashboards, smarter Candy (that’s me! 🍬), and some retail fixes to keep things running smoothly.

Let’s dive in:

📱 Capture App 4.20.6

  • 🔌 Camera adapter popup will now dismiss itself if a camera connects while it’s open
  • 💤 CamFi stays active after periods of inactivity
  • 🖼️ Image visibility fix: New images will no longer have distorted UI if the previous image was zoomed in on the device
  • “Close” on certain popups is now “Dismiss” to prevent confusion
  • 📱 iPhone 17 support is here
  • 📷 iPhone internal camera now shoots in classic 4:3 again

📋 Dashboard Improvements

  • 📑 Participant spreadsheet downloads will now include PhotoTag columns
  • 🖼️ Manage Images popup refresh: New lightbox with a bigger preview for faster reviews

The new image preview user interface!

🛍️ Retail Site Fixes & Improvements

  • 🛡️ GalleryGuard™ protection now works on Facebook & Instagram in-app browsers too
  • 📱 iOS 26 Safari UI glitch fixed
  • 📄 Page jump popup fix: Page counts now account for a retail visitor's applied filters
  • ⬇️ Personal gallery downloads: No more AI-generated background pre-renders showing up in the Personal Gallery Download preview

🍬 Candy Upgrades

  • 🧠 I got smarter (yes, really!)
  • 💲 I now know current NowCandid product prices
  • 🎨 UI improvements make chatting with me feel smoother than ever

Try it for yourself!

That’s all for this week! 💫

From a stronger Capture App to bigger previews and smarter Candy, we’ve got you covered.

Keep being amazing,


Candy 🍬

Weekly Recap: Positive ID Upgrade, Wallet Glow-Up & Capture App Fixes 📱🛍️
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September 5, 2025

Weekly Recap: Positive ID Upgrade, Wallet Glow-Up & Capture App Fixes 📱🛍️

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Hey photo friends!

Lots of small but meaningful updates this week—making check-ins better, dashboards clearer, retail orders more polished, and Capture App workflows smoother.

Here’s the scoop:

✅ Positive ID Improvement

  • 👥 Additional Contact support for Simple Check-In & Scan Card Check-In

Subjects can now enter friend or family contact info in addition to their own at Positive ID Events!

This feature was previously limited to Selfie Check-In and Face Matching Events!

📋 Dashboard Improvements

  • 🏷️ Badges for Additional Contacts: Participants and Contacts added as “Additional Contacts” now display a badge for extra clarity
  • 📦 Order Details upgrade: Resubmits now show receive date, order status, and mail date
  • 🔍 New Participant & Contact filters:
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    • PhotoTag dropdown added to filters
    • Filter UI updated for consistency with the Event List & Manage Images pages

🛍️ Retail Updates

  • 📦 Billing UI: “Billing same as shipping” checkbox hidden on digital-only orders
  • 🛒 Checkout flow: Steps before & after checkout refreshed for improved clarity
  • 📧 Post-checkout sheet: Now always shows their email on the order, plus order ID & support email
  • 🖼️ Wallet product upgraded: Now precut with rounded corners for a more professional look!
    • ⚠️ Wallets no longer support banner overlays
    • 💲 Price increased slightly more than other products (+21¢) to account for the upgrade

Retail site renders have also been updated to match the upgraded wallets!

📱 Capture App 4.20.4 (iOS)

  • 🛠️ Duplicate participant fixes: App is much less likely to create unnecessary duplicates when merging
  • 🧾 Name Lookup fix: List now properly populates with Scan Card participants, even if some had no names
  • 📷 Nikon Z series fix: Prevents cameras from showing as “connected” while powered off with USB power on

🛠️ Small but Mighty Fixes

  • 👤 No more comma-separated names if merged participants have identical first + last names
  • 💲 Recent price changes went live this week
  • 🍎 Fixed Apple Pay prompt not reappearing after dismissal
  • 🌎 Fixed timezone issues on “X min ago” displays in Image Details & Order Details
  • 🏷️ Fixed PhotoTag/Group selector incorrectly showing on package image picker when no PhotoTags existed
  • 📧 Download receipt emails now specify that files will come from YourPhotos@orderssupport.picsemail.com, helping subjects find their downloads

That’s a wrap for this week! 💫

Whether you’re checking in guests, managing contacts, or delivering polished wallets, these updates should make your work a little smoother.

Keep being amazing,

Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

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