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Candyโ€™s Weekly Recap: Exciting Updates to Boost Your NowCandid Experience! ๐Ÿ“ธ๐ŸŽ‰

Candyโ€™s Weekly Recap: Exciting Updates to Boost Your NowCandid Experience! ๐Ÿ“ธ๐ŸŽ‰
Hello, my wonderful photography friends!

โ€

Candy here, back with another Weekly Recap to keep you in the loop on all the fantastic new features and improvements we've rolled out. ๐ŸŒŸ

โ€

We've got some real game-changers this week that I'm sure you'll love. So, grab a comfy seat and let's dive in! ๐Ÿ›‹๏ธ

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Chip Board Now Included with All Print Orders ๐Ÿ“ฆ

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We're enhancing the quality of your clients' "unboxing" experience!

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  • โ€ข Protective Packaging: A small piece of Chip Board (aka Ship Board) is now included in all print envelopes.
    โ€
  • โ€ข Reduces Damage: Adds extra protection to prevent potential damage during shipment.
    โ€
  • โ€ข Professional Touch: Elevates the overall presentation of your delivered products.

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FreePics & FreePics GO Enhancements ๐Ÿš€

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We've made some significant updates to FreePics and FreePics GO to make your life easier and your clients happier!

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  • โ€ข Bulk Downloads: Your FreePics customers can now download all their images at once in medium resolution, instead of adding each one to the cart individually.
    โ€
  • โ€ข Renamed Product: When you're not selling high-resolution digital downloads in your FreePics Offer, the Medium Res Download product will automatically rename to Free Download.
    โ€
  • โ€ข Avoid Mistakes: We've added an extra confirmation step when creating a FreePics Event. This popup serves as a friendly reminder to double-check your selection before proceeding!

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Theme: Starburst - Watermarking: Off

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Access to Selfie Check-In from All Images Gallery ๐Ÿ“ฒ

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Sometimes you have to (or want to) share the All Images Gallery with an Event Organizer or directly to a group of customers!

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Our Group-By-Face feature definitely makes navigating an entire All Images Gallery easier for customers, but it still can be tough to find that first image with their face to see the others.

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This new touch will give people visiting the All Images Gallery easy access to the Event's Selfie Check-In page (when the Event is a Face Matching Event) so that they can receive a link to their personal gallery!

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  • โ€ข Selfie Check-In Button: A new button is now available when visiting an Event's All Images Gallery.
    โ€
  • โ€ข Easy for Groups: When sharing the All Images Gallery link, participants can now Selfie Check-In and receive their personal gallery via text.
    โ€
  • โ€ข Automatic Removal: The button will disappear once the Event's face matching period has ended.

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Theme: Liquorice

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Order History Enhancements ๐Ÿ›๏ธ

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Some new quality of life improvements when it comes to your orders!

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  • โ€ข Detailed Order History: When previewing an Order from a participant's details page! Includes order contents and subtotal.
    โ€
  • โ€ข Participant Management Integration: An Order column has been added to the Participant Management page, so you can easily spot who has ordered and who has not.
    โ€
  • โ€ข Daily Order Counts: Hover over each day's column in the Event Management page's sales chart to see the order count for that hovered day!

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Import Backgrounds and Overlays from Past Events ๐ŸŽจ

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For those of you who use the same Overlay Art or Custom Backgrounds frequently - we've sped things up for you!

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  • โ€ข Quick Import: You can now easily import Backgrounds and Overlays from previous Events.
    โ€
  • โ€ข Auto Refresh: When uploading Overlays and Backgrounds, the interface now auto-refreshes, so you'll know when your art is done processing.
    โ€
  • โ€ข Ideal For: Photographers who frequently do repeat events or have standard branding elements.

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Capture App Version 4.5 Update (for iOS)๐Ÿ“ฑ

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We've made a small update to the iOS Capture App to start preserving image meta data after images have been uploaded!

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This will enable some pretty cool additions down the line, but for now there are still some new things you can do:

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  • โ€ข No More Stripping: Image metadata is no longer removed from uploaded image files when using the iOS Capture App.
    โ€
  • โ€ข Accessible Metadata: So, you can now view the metadata on the images you have downloaded from the Manage Images page!
    โ€
  • โ€ข Benefits:
    โ€
    • Check image timestamps to check photographer productivity.
      โ€
    • Review camera settings from past shoots for comparison.
      โ€
    • Evaluate your own or your photographers' settings at the time a photo was taken.

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Windows' "image details" information

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New Marketing Preview Page ๐Ÿ“ฃ

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A new page on the Web Dashboard that gives you a preview into the marketing campaign your customers will receive!
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  • โ€ข Unified Preview: While campaigns are mostly identical right now, this new page allows you to preview them all in one place.
    โ€
  • โ€ข Future Enhancements: Campaigns will become more unique to their respective markets over time.

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Minor Changes & Bug Fixes ๐Ÿž

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We're always working behind the scenes to improve your experience:

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  • โ€ข Bugs Squashed: A variety of issues have been resolved for smoother operation on both the Web Dashboard and the Retail Site.
    โ€
  • โ€ข UI Tweaks: New headers on Offers & Events pages for a more guided experience (especially for new users).
    โ€
  • โ€ข Clarity Improvements: Text adjustments across the dashboard and retail site to enhance clarity.
    โ€
  • โ€ข Resource Additions: New materials now accessible from the Resources page.

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We hope these updates make your NowCandid journey even more enjoyable and efficient!

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Your feedback is invaluable, so please don't hesitate to share your thoughts or questions.

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Cheers and sparkles,

โ€

Candy ๐Ÿฌ

Related articles

Weekly Recap: New 24ร—8 Panoramic Print, and More! ๐Ÿ–ผ๏ธ๐Ÿงพ
Feature Updates
January 30, 2026

Weekly Recap: New 24ร—8 Panoramic Print, and More! ๐Ÿ–ผ๏ธ๐Ÿงพ

3
ย minutes read
Hey photo friends! ๐Ÿ‘‹

โ€
This week is a mix of one new product and a handful of refinements across retail pricing, check-in validation, and Dashboard tools.

โ€

Hereโ€™s what changed.

โ€

๐Ÿ†• New Product

โ€

๐Ÿ–ผ๏ธ 24ร—8 Panoramic Print (Group-only)โ€

  • A new panoramic option in the same aspect ratio as the other pano prints, built for team and group shots. (Like the others, itโ€™s group-only.)

โ€

๐Ÿ›๏ธ Retail: Pricing & Editing Improvements

โ€

๐Ÿ’ธ Package โ€œslashedโ€ pricing corrected and standardizedโ€

  • Fixes around week 2/3 slash amounts so package comparisons are more accurate and consistent (including cases where tiered pricing is disabled on Quic events).

โ€

โœ๏ธ Captions editor now allows hyphens and periodsโ€

  • Small change, big relief for subjects with multi-hyphenate names.

โ€

โœ… Check-In Page: Better Email Validation

โ€

๐Ÿ“ง Improved email validationโ€

  • Now also requires at least one period
  • Now blocks obvious typos like addresses ending in โ€œ.conโ€
  • These are in addition to previously existing "catches" we had in place to help customers avoid typos

โ€

๐Ÿ‘ฅ Additional Contacts now use the same validation rulesโ€

  • Makes additional contact info more typo-proof too!

โ€

๐Ÿ–ฅ๏ธ Dashboard: Fewer Snags, More Visibility

โ€

๐Ÿงช Image Tester now supports PNG filesโ€

  • Helpful for validating cutouts and art files.

โ€

๐Ÿ“ Improved DPI validation for artwork uploads (and Image Tester)

  • Better handling for images that donโ€™t explicitly include DPI metadata.

โ€

๐Ÿ“ฆ Package editor expanded limitsโ€

  • You can now include up to 16 4ร—6 and 5ร—7 prints in a package
  • (Digital downloads remain capped at 16; most other items remain capped at 8).

โ€

๐Ÿ“ Manage Images: Folder Download fixed for large foldersโ€

  • Folders over 100 images now reliably download in multiple ZIPs (no more stopping after the first chunk).

โ€

๐Ÿงพ Order Details page got a big clarity upgradeโ€

You can now see key indicators and selections more directly, including:

  • โœจ product finish/overlay indicators
  • ๐Ÿ–ผ๏ธ backgrounds / AI background indicators (where applicable)
  • ๐Ÿ“ captions and chosen colors
  • โฌ‡๏ธ background downloads working correctly again

โ€

๐Ÿฌ Candy Culler Improvements

โ€

๐Ÿ“Š Results update automatically while culling runsโ€

  • As progress changes, search results refresh so culled images can appear without you manually refreshing.

โ€

๐Ÿ—‚๏ธ New downloadable folder reportโ€

  • Quick export alongside the toggle for easier review/sharing.

โ€

๐Ÿ’ฌ Misc

โ€

๐Ÿ“ฒ Day 0 SMS link placement updatedโ€

  • The retail link now appears after the unsubscribe text to encourage better MMS link previews.

โ€

Thatโ€™s the week!

โ€

Another new pano option, tighter retail pricing presentation, cleaner check-ins, and a more informative Dashboard where it counts.

โ€

Candy ๐Ÿฌ

Weekly Recap: New Panoramic Prints, Smarter Culling Tools & Checkout Improvements๐Ÿ–ผ๏ธ๐Ÿงพ
Feature Updates
January 23, 2026

Weekly Recap: New Panoramic Prints, Smarter Culling Tools & Checkout Improvements๐Ÿ–ผ๏ธ๐Ÿงพ

5
ย minutes read
Hey photo friends! ๐Ÿ‘‹

โ€

Candy here with this weekโ€™s updates. Highlights include two new panoramic print products, a bunch of Manage Images + Candy Culler usability wins, and retail checkout + link preview improvements.

โ€

Letโ€™s jump in!

โ€

๐Ÿ†• New Products: Panoramic Prints (Group-Only)

โ€

๐Ÿ–ผ๏ธ 15ร—5 Panoramic Print (Group-only)


๐Ÿ–ผ๏ธ 30ร—10 Panoramic Print (Group-only)

โ€

These are available across both Dashboard + Retail.

โ€

Reminders:

When you flag photos as Group Photos, they will become purchasable on Group products only IF you have Group Products in your Event's Offer.

If there are NOT Group Products in your Event's Offer, then images marked as Group Photos will be purchasable on any product (including downloads).

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๐Ÿ–ฅ๏ธ Dashboard: Manage Images + Candy Culler Improvements

โ€

๐Ÿงฐ More Tools always visible on Manage Images

  • Previously it only appeared after an event had at least one image.

โ€

๐ŸŒพ Candy Culler icon updated (axe โ†’ scythe)

โ€

๐Ÿ‘๏ธ Visibility toggle added right on the Cull pageโ€

  • Toggle visibility from the top-right of the image without opening the lightbox.

โ€

๐Ÿ“ฆ Download Folder improves namingโ€

  • Downloads now default to the folder name for the ZIP file, and you can choose where to save or rename it.

โ€

โŒจ๏ธ CTRL/CMD+F supported on the Event PhotoTags page

โ€

๐Ÿง‘โ€๐Ÿคโ€๐Ÿง‘ Rosters, PhotoTags & Participant Fixes

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๐Ÿท๏ธ Roster upload now accepts โ€œPhotoTagsโ€ column header

  • Previously only accepted โ€œPhotoTagโ€.

โ€

๐Ÿงฉ PhotoTag filtering fixed on Participant List + Participant Details

  • Especially in edge cases where a later-merged record had the PhotoTag but the initial record didnโ€™t.

โ€

๐Ÿ“‡ PhotoRoster Data Upload now supports 3 Additional Contacts (up from 2)

โ€

๐Ÿงพ Image Release Gallery fixes

  • Face count edge cases resolved (duplicates/additional contacts/duplicate submissions)
  • Program filter fixed

โ€

๐Ÿ›๏ธ Retail: Checkout & Sharing Improvements

โ€

๐Ÿงพ Improved checkout backendโ€

  • Includes protections to reduce the edge case of double charges during backend disruptions.

โ€

๐Ÿ”— Link previews fixed for non-FreePics eventsโ€

  • Previews should reliably appear in apps like iMessage and Discord.
    • If a retail hero exists, itโ€™s used
    • Otherwise, the first relevant gallery image is used

โ€

๐Ÿ›ก๏ธ GalleryGuard enabled when watermark opacity is 0%โ€

  • For events where the retail watermark setting is set to 0% opacity, GalleryGuardโ„ข will still protect images.
    (Still disabled for Quic-type events.)

โ€

๐ŸŒ€ LiveLoopโ„ข Fixes

โ€

๐Ÿง  Fixed out-of-memory crashing sometimes for LiveLoops with artwork renders

โ€

๐Ÿ–ผ๏ธ Fixed artwork sometimes disappearing after LiveLoopโ„ข runs for a long time

โ€

โšก Performance & UI Fixes (Small but Helpful)

โ€

๐Ÿš€ Offer list + Event Details load a bit faster

โ€

๐Ÿ‘ค Some profile actions are faster (passcode changes, retail settings, account data used by PhotoCoach / PortraitPress popups)

โ€

๐Ÿงฉ Fixed some Participant Details pages not loading

โ€

๐Ÿ–ผ๏ธ Fixed Manage Images lightbox details getting out of sync when using arrow keys

โ€

๐Ÿงท Fixed Manage Images scrolling to the top when toggling visibility

โ€

๐Ÿ”‘ Fixed Forgot Password page not sending email

โ€

๐Ÿ“ฆ Offer Creator: New โ€œร€ La Carteโ€ Package Breakdown

โ€

๐Ÿงฎ New โ€œร€ La Carteโ€ section inside packages shows:

  • Individual item costs (if each package item is present in the offer as an individual product)
  • The package discount a shopper is getting (shows 0% if discount would be negative)

โ€

Note / Feature-Preview: In the near future, this will also be expanded to better highlight savings on packages on the retail site to your customers, automatically!

โ€

โœ… Misc + Check-In Improvement

โ€

๐Ÿ’ฌ Text campaigns weekend test: recurring (non-day-0) texts will now place the retail link at the very end to encourage link previews.

โ€

๐Ÿคณ Selfie Check-In reliability improvements

โ€

Thatโ€™s the week!

โ€

New panoramic prints, smoother culling, better retail reliability, and a bunch of cleanup that should make day-to-day usage feel tighter.

โ€

Keep creating magic,โ€

Candy ๐Ÿฌ

Weekly Recap: Candy Culler Upgrades & Miscellaneous Tweaks ๐Ÿฌโœจ
Feature Updates
January 16, 2026

Weekly Recap: Candy Culler Upgrades & Miscellaneous Tweaks ๐Ÿฌโœจ

4
ย minutes read
Hey photo friends! ๐Ÿ‘‹

โ€
This week was all about making renders look right, downloads behave better, and Dashboard tools feel faster (with a few Capture App and LiveLoopโ„ข polish wins sprinkled in).

โ€

Hereโ€™s whatโ€™s new:

โ€

๐Ÿ›๏ธ Retail Site

โ€

๐ŸŒ€ 2D render support for Premium Print & Premium Plaqueโ€

  • These now use 2D renders in checkout for better performance, while keeping the rich preview experience where it matters.

โ€

๐Ÿ†“ Free download product ordering improved (Quic-Events)

  • Free Download now always appears first
  • Free Gallery Download will always appear second (if available)

โ€

๐Ÿ“ Clearer Free Gallery Download descriptionโ€

  • It now correctly says full-resolution (when itโ€™s not the โ€œMedium Res Gallery Downloadโ€).

โ€

๐Ÿ“ฆ Web Receipt Download Page

โ€

๐Ÿ–ผ๏ธ Preview fit fixedโ€

  • Images now fit completely in the preview, so artwork (like bottom/banner elements) wonโ€™t look โ€œmissingโ€ behind buttons.

โ€

๐Ÿ”„ Smarter auto-refresh while processingโ€

  • If the lab is still preparing downloads, the page will automatically refresh status updates in the background so customers donโ€™t have to babysit it.

โ€

๐Ÿ–ฅ๏ธ Dashboard

โ€

๐Ÿ“„ Participant download spreadsheet improvements

  • Fixed the images column always showing โ€œโ€ฆโ€ at the end
  • โ€œRef Imageโ€ column renamed to RefImageName (matches PhotoRoster sheets)
  • Address columns are included when applicable (only if at least one participant has a check-in address)

โ€

๐Ÿ—‚๏ธ Cleaner downloaded filenamesโ€

  • Downloaded images no longer get Full_Res_ or Full_Res_W_Banner appended to the filename.

โ€

๐Ÿงพ PhotoRoster Data Upload cleanupโ€

  • Folder names are now removed from RefImageName automatically (e.g., 1/DSC_4143 โ†’ DSC_4143).

โ€

โšก Faster reportsโ€

  • Many reports (including the overview report) should load quicker.

โ€

๐Ÿฌ Candy Culler (Our New AIย Culling Tool)

โ€

๐Ÿฌ Candy Culler added to Command Paletteโ€

  • You can now launch it from CTRL+K / CMD+K while on an Event Details page.

โ€

๐Ÿ“Š Candy Culler progress bar + auto-updating statusโ€

  • New X/Y processed progress display, with automatic refresh until everything is done.

โ€

๐Ÿง  Candy Culler quality fixes & polish

  • BGR folders wonโ€™t be culled before a PNG actually exists
  • Images sort by image name (Aโ†’Z)
  • Improved mobile UI

โ€

๐ŸŒ€ LiveLoopโ„ข

โ€

๐Ÿ–ผ๏ธ Better full-frame and banner rendering (pixel-perfect)

โ€

๐Ÿงต Banner/full-frame art now uses full resolution (no longer medium)

โ€

๐Ÿ Background blur re-enabled on Apple devices

โ€

๐Ÿ“ฑ Capture App iOS 4.22.4 (OTA Jan 12)

โ€

โœจ More native-feeling navigation transitions

โ€

๐Ÿ“ž Phone field keypad behavior fixed (no unexpected iOS keypad when manually tapping)

โ€

๐Ÿงท Gallery strip stays where you wereโ€

  • When marking images visible/hidden or group/not group, the strip no longer jumps back to the start.

โ€

๐Ÿงผ Misc Fixes &ย Cleanup

โ€

๐Ÿงฉ Render Preview page fixes (quic.pics/render)โ€

  • Several products that werenโ€™t downloading renders correctly should now behave as expected.

โ€

๐Ÿงฒ Cutout Magnets + Statuettes now supported on the preview pageโ€

  • Render previews/downloads are enabled for these products (note: theyโ€™ll only look correct if the selected image is a cutout).

โ€

๐Ÿ–จ๏ธ Premium Print & Premium Plaque render downloads enabledโ€

  • You can now download renders for 8ร—10 Premium Print and Premium Plaque from the preview page too.

โ€

๐Ÿ”ค Input cleanup for non-English-standard charactersโ€

  • Certain fancy/unsupported characters are auto-converted to standard English characters to prevent weird issues in names, sign-in fields, business info, etc.

โ€

Thatโ€™s the week!

โ€

Lots of โ€œlittleโ€ changes that add up to cleaner previews, clearer downloads, and faster tools where you use them most.

โ€

Keep creating magic,โ€

Candy ๐Ÿฌ

Letโ€™s get in touch

If youโ€™re a photographer looking to add NowCandidโ„ข services to your wheelhouse, set up a call with us!

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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Whatโ€™s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

  • List One
  • List Two
  • List Three
  • List Four
  • List Five

This is a link

This is bold text

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  • โ€

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